Theonia Reviews 858

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the products, with many reporting positive effects on their health and well-being, such as improved sleep, increased energy, and reduced pain. Many also appreciate the clear explanations provided for the products. However, some people were dissatisfied with the delivery service and response times. Several customers experienced significant delays in receiving their orders, and some reported issues with tracking information or packages arriving damaged or left in unsuitable conditions. A number of people also mentioned a lack of communication from the company regarding order status or in response to their inquiries.

What people talk about most

Product

Consumers find product quality and delivery to be ambiguous. Many reviewers praise the high quality of... See more

Delivery service

Customers had ambiguous experiences with delivery service. While many reviewers praised the incredibly fast... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant issues, such as orders not... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very pleased with the quality of the... See more

Response time

Users describe negative interactions with response times. Many customers report slow delivery and a lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just received my first delivery (collagen). It was slow to arrive, link jn email tracker never worked and my mail to company (sent only yesterday) didn't get a reply but that's not unusual. Rea... See more

Rated 2 out of 5 stars

The probiotic product was very easy to buy however the shipping came with no indication of arrival - no tracking by at email or phone sms that the product had been processed shipped and arrived. I rec... See more

Rated 5 out of 5 stars

I buy a lot of suplements so do my research before buying .Happy to say Theonia products are top of the range not just from reviews butfrom my own experince also. Great communication from the company... See more

Rated 5 out of 5 stars

Really great quality product's, since I started taking them I have more energy and less brain fog etc I've just ordered another few item's and will continue to do so. They are well packed and the deli... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

858 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

4 weeks and waiting ……

Ordered 16th august - no sign. Tracking starts and ends on 20th August. One email respond that was generic.
Update: product did arrive
Am upping to only 2 star because delivery took a month with no update information

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Really good products

Really good products , noticed a difference using magnesium complex almost immediately, sleeping much better , quick delivery , would highly recommend

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. This is my second time ordering collagen complex. I only ordered 1st September and it was next day delivery. I will definitely be purchasing again.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

5 star company and products!

I have been buying my probiotics and supplements from this company for years. The quality of the product, the speed of delivery and the cost are unmatched!

August 30, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

I ordered Magnesium Complex and I am still waiting for it to arrive. Tracking states its been in transit for a week
This is supposed to be an Irish company and I live in Ireland, what is it coming by, pigeon?
They are not answering my emails either. This must be a scam.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product

Great products and customer service. I would recommend to anyone looking for a probitic to take daily.

August 1, 2024
Unprompted review

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