The order was not delivered and the courier used was Amazon an not Royal Mail. There was no follow up by the company to offer an explanation as to what went wrong. I have requested a refund. The co... See more
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The beakers were delivered when promised and they were well packed. I was disappointed that they were both the same design, even though their names were on them. I had previously bought for other ch... See more
Company replied
I used this company for the first time this Christmas and bought a game that was out of stock at many other places. It was good value here and postage was free. It was sent out very quickly and arri... See more
Very easy and straight forward to order. Fast delivery and kept updated with emails to let me know it had been sent out etc. Well packaged item. Will definitely order from them again. Highly recommend... See more
Company details
About The Online Toy Store
Written by the company
Let your child's imagination run wild!!!
Keep them outside with our fun and safe outdoor toys. Whether it’s summer or winter, our kids will be having lots of fun playing on their new slide or getting splashed in the pool.
Find your ultimate fancy dress costume here! From Easter to Hen parties, Halloween and many more, we have thousands of costumes for kids and adults to choose from.
We're all about making, creating, and discovering. Show off your inner Artist with arts and crafts selection or just enjoy making a mess with your little ones.
Here we have an amazing collection of the best toys and costumes to suit any taste or budget. With new Items being added each day there will something for everyone, from whats new and popular to some amazing classics. We strive to give each visitor the best possible experience from start to finish. So enjoy your visit and please don't hesitate to get in touch regarding your visit or simply to add your own input and suggestions.
Email Us: support@theonlinetoystore.co.uk
Contact info
4.2
Great
599 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent Toys and ontime free delivery…
Excellent Toys and ontime free delivery makes this site to stand out from the crowd.
May 25, 2023
Reply from The Online Toy Store
Thank You
Speedy delivery and size of costume…
Speedy delivery and size of costume exactly as it should be. Excellent quality and reasonable price
May 30, 2023
Reply from The Online Toy Store
thank you
Ordered the wrong item by mistake …
Ordered the wrong item by mistake very helpful with refund
May 30, 2023
Reply from The Online Toy Store
Thank you
Prompt delivery and order was as seen…
Prompt delivery and order was as seen on the website and the price was fair.
May 29, 2023
Reply from The Online Toy Store
Thank you
Good customer service, but damaged item
I purchased a kids costume for a school event, which arrived quickly.
However, it looked like it was either second hand or factory damaged. With a hole in the knee area. I asked for a refund, as the kids event had passed. So I couldn't use the item.
I have still given a good review, as the customer service team worked quickly to refund my item on return.
May 22, 2023
Reply from The Online Toy Store
Thank you and apologies again
Only downside is paying for returns
Only downside is having to pay for your returns.
However company helpful , product as described
May 17, 2023
Reply from The Online Toy Store
Thank you
Reply from The Online Toy Store
Thank you
Great contact kept up to date with…
Great contact kept up to date with dispatching and delivery item as expected good quality and great price
May 8, 2023
Reply from The Online Toy Store
Thank you
Prompt service and delivery
Prompt service and delivery. Goods exactly as described. Returns are easy and dealt with immediately. Will use again.
May 9, 2023
Reply from The Online Toy Store
Thank you
Really lovely company
Really lovely company to deal with, costumes are good quality. Would recommend
May 9, 2023
Reply from The Online Toy Store
Thank you
Lovely Gift
Good price.. Lovely gift for my friend.. Smells Beautiful..
When lit the angels move round and it really is very pretty..
Great service and Quick Delivery..
So Very Pleased. 5 Star Service
🌟🌟🌟🌟🌟
May 14, 2023
Reply from The Online Toy Store
Thank you
Reply from The Online Toy Store
Thank you
Reply from The Online Toy Store
Thank you
Item as expected
Quick Delivery, really happy with the Jackets I ordered, fit is true to size, item is as advertised
May 8, 2023
Reply from The Online Toy Store
Thank you
Product poor quality
April 27, 2023
Reply from The Online Toy Store
Hi, we will pass on your feedback to the manufacturer, thank you.
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