In Feb 2012 8 purchased a Tissot mens watch from them, in the May of the same year that watch had condensation inside it (and I did not wear it when washing or swimming in it) I contacted Richard by e... See more
Theonlinewatchcompany
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See what reviewers are saying
This company has a contact e mail on terms and conditions you cant access also a customer service number also not accessable be aware in now in dispute with the company over a faulty £310.00 pound wat... See more
My rating is 0 reason being I ordered a watch on 24/11/2011. On the 8/12/2011 I called the online watch company to ask where my watch was as I had heard nothing from them. I was told it was 15 wor... See more
Watch was ordered Saturday, had phone call Monday and subsequent calls giving me updates on the status of my order. Watch was received within a few days, far quicker than anticipated despite a hick... See more
Company details
Information provided by various external sources
At The Online Watch Company we are driven by a passion for all things watch related. Everyone in our team, from our designated watch buyers to our sales team have the same thing in common - we are committed to sourcing and supplying the highest quality watches from around the globe, at the most competitive prices for our customer. We are so confident we can achieve this, we have made it one of the foundations of our company with our ‘Guaranteed Price Beater’. If we are not already the cheapest on a like for like product we will do our upmost to undercut that price. Unlike many online companies we are not authorised dealers for any brand; this helps makes us competitive as we are not obliged to adhere to retail selling prices or offer fixed discount. This also gives us the flexibility to supply virtually all watch brands; only a small selection of manufacturers, are shown on our website, as these are brands we stock and are able to supply to customers within a few days (please see individual products or call us for exact delivery times). However if you have a request for a particular watch or manufacturer not featured on our website please do not hesitate to contact us and we will do our best to source your desired watch. In addition to supplying brand new watches we are also able to supply pre-owned and nearly new watches from most manufacturers, please see the preowned section of our website for more details. We also have the facility to recondition, repair and service your existing watches using our very own watchmakers. Again further details of this service are available on the repairs page of this site. So for all your horological needs, make The Online Watch Company your watch specialist and see what we can do for you today.
Contact info
United Kingdom
- theonlinewatchcompany.co.uk
People also looked at
Customer Service as it should be.
Watch was ordered Saturday, had phone call Monday and subsequent calls giving me updates on the status of my order. Watch was received within a few days, far quicker than anticipated despite a hickup with the post office.
Husband was delighted with his 50th birthday present. He said the watch was even better then he thought it would be.
No hesitations in recommending these people. This was the first time I had dealt with the company. If I need another watch for my husband I would certainly not hesitate in returning to this company. Maybe he could buy me one next time?
All ontime and Correct
Watch was ordered and received next working day. Great price and service. Very happy with it and would recomend Order number 000803
Great Service
I ordered a TW steel from this company on thursday and recieved it the very next day as promised. Watch is perfect and customer service was great. They called me a few minutes after i placed my order to confim my details and to let me know i would recieve an email later that day to confirm it had left. I got the email to confirm my tracking and the watch next day so a very happy customer. Paul Ryder
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