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The Paint Shed Reviews 26,190

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the overall ease of their ordering process. Many highlight the quick and efficient delivery service, noting that products arrive well-packaged and in good condition. People are also very satisfied with the quality of the products and the accuracy of color matching. However, some customers experienced issues with color matching, where specific shades could not be replicated or the delivered color differed from expectations. A few other people also felt that the website was slow or encountered errors during the ordering process. There were also isolated instances of damaged products upon arrival or items not being sent out as paid for.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising its speed and efficiency.... See more

Product

Users describe positive interactions with products, often highlighting the great selection, competitive... See more

Service

People report positive experiences with service. Customers consistently praise the rapid, efficient service,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive rates and good value... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience of buying paint from The Paint Shed was very positive. The price was the best I could find, it was easy to order the paint colour match I wanted ( Johnstone’s paint matched to a... See more

Company replied

Rated 5 out of 5 stars

Fast delivery Ordered on Thursday night at 10pm, delivered Saturday morning on free delivery. Never seen the company previously and used as there was a discount on the F&B paint I wanted. Will defin... See more

Company replied

Rated 5 out of 5 stars

Very easy, clear website. Ordered colour match and it was oerf, can't believe how straightforward the whole thing was. Packaged exceptionally well and speedy delivery. Will be recommending using again... See more

Company replied

Rated 5 out of 5 stars

Excellent service and competitive prices from the Paint Shed. Ordered Johnstone's Trade Aqua Guard Primer Undercoat and Matt Paint and would highly recommend these products to cover water stains on ce... See more

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store

About The Paint Shed

Written by the company

We’re the UK’s most recommended independent paint retailer, offering a better way to get your hands on better quality paint, in-store or delivered to your door.

We’ll do the legwork to help you get the right paint, in the right colour, at the right price - just speak to our friendly team.

We go all out to give you low prices on all our paints, all the time. And we always compare costs with our competitors, to make extra sure we’re offering you the best deals. We stock brands such as Dulux Trade, Crown Trade, Johnstone’s Trade, Zinsser Allcoat, Farrow & Ball and Little Greene.

We’re unmatched for colour choice, too. We’ve got smart, colour-matching technology and high-spec tinting machines. So we can provide all your favourite brands of paint, mixed to any colour that you want.

The smarter choice for paint.

This is what we do:

Written by the company

Top brands at unbeatable prices
Free delivery available on orders over £50*
Priority shipping options also available
Expert team, ready to advise

Speedy Delivery

Free delivery on UK mainland orders over £50*

Priority shipping options are also available

Contact info

Deals

Check out our latest offers here!

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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Rated 5 out of 5 stars

Good price

Good price, good product and good service

April 28, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Gary,

We appreciate your positive feedback! We're so glad you were happy with the good price, product, and service. Thanks so much!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Product good and quickly delivered

Product good and quickly delivered

April 29, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We appreciate your positive feedback! We are so glad you were happy with the product and quick delivery. Thank you for your review!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Excellent customer service and prompt…

Excellent customer service and prompt delivery.

April 28, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Andy,

We appreciate your positive feedback! We're so happy that you were pleased with our excellent customer service and prompt delivery. Thanks!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

fast/efficient well priced service and…

fast/efficient well priced service and could speak to a person to double check delivery to ensure "right first time"

April 27, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Christine,

We're happy to hear that our service was fast, efficient, and well-priced. It's great to know you could speak to someone to ensure accurate delivery. Thank you for your positive feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Very good when i called them prior to…

Very good when i called them prior to order placement - placed order and all delivered on time.Price was also good

April 28, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that you had a positive experience with our service and pricing! It's great to know your order was delivered on time. We appreciate your feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Click&Collect was excellent

Click & Collect was excellent

April 28, 2026
The Paint Shed logo

Reply from The Paint Shed

Hell Stuart,

We're happy to hear that our click & collect service met your expectations. Thank you for your positive feedback; we appreciate it greatly.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Easy to order

Easy to order, good prices and quick delivery

April 28, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Mike,

We appreciate your positive feedback! We're so glad you were happy with the easy ordering process, good prices, and quick delivery.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Paint order

Items ordered arrived quickly and were reasonably priced. Its not the first time that I have used the Paint Shed and would definitely recommend them.

April 28, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Ian,

We're happy the items arrived quickly and were reasonably priced. It's great to know you would recommend us, and we appreciate your continued business.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Delivery on time

Delivery when said, product good.

April 27, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We appreciate your positive feedback. We're happy our product met your expectations and the delivery was on time. Thanks so much!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great service

Great service, all round. Quick order despatch, and when there was a problem with leakage, they have agreed to re-send parcel free of charge. Will be sure to use again. Thank you.

May 5, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Emma,

We're happy to hear you received great service! We appreciate your feedback regarding the quick order dispatch and resolution to the leakage issue. Thank you for your intention to use us again.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Excellent service would from this…

Excellent service would from this company again

April 28, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Barbara,

We're happy you received excellent service and appreciate you saying you would use our company again!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Excellent company

Have never used this company before but will definitely be using them again. Fantastic service, easy to place an order.The paint arrived very well packaged. Delivered on time as promised. Really good choice and very competitively priced.

April 28, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that you had a fantastic first experience! We appreciate your comments about our service, easy ordering process, well-packaged delivery, and competitive prices. We're glad you found a good choice and will be using us again.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars
The Paint Shed logo

Reply from The Paint Shed

Hello Jane,

We appreciate your positive feedback regarding our affordable price and quick delivery; we are so glad you are happy with your experience!

Kind Regards,
The Paint Shed

Rated 4 out of 5 stars

I ordered Sandolin Carolina Stone for…

I ordered Sandolin Carolina Stone for my decking and having waited for the weather to change after a few weeks following my purchase, I was shocked to see instead of black, it was a dark blueish colour. Your website definitely shows it as black so I did not order incorrectly. Hence the reason for 1*. Now had to order from another website who mixed it correctly.

After receiving emails from customer services I can now state they have taken action to review the colour scheme on their website and offered a full refund. I appreciate their help in resolving this issue so quickly.

March 23, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Graham,

We are sorry to hear that you are unhappy with the colour you received.

While online colour charts are intended as a guide only, as shades can vary depending on screen or monitor settings, we can see that in this instance there is an issue with how the colour is represented on our website, and we apologise for this.

Unfortunately, it doesn’t appear that we were contacted before this review was left, which meant we have not had the opportunity to investigate the issue or put things right. We always aim to resolve any concerns quickly and fairly when they are brought to our attention.

A member of our team will be reaching out to you shortly to discuss the issue and explain what we can do to resolve this for you. We hope to hear back from you soon.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Excellent price & service

Excellent price & service. Highly recommended.

April 27, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We appreciate your recommendation and are so glad you were happy with the excellent service and price you received from us.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great price and delivery

Great price, fast and well packaged delivery, can’t ask for more.

April 27, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Pete,

We appreciate your positive feedback! We're so glad you were happy with the price and the fast, well-packaged delivery. Thank you!

Kind Regards,
The Paint Shed

Rated 4 out of 5 stars

Would use again.

Happy with, time, price and product, lid was loose on arrival and a small amount of paint was lost within the polythene packaging.

April 12, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're glad you're happy with the timing and product. We're sorry the lid was loose, and some paint was lost. We appreciate your feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Very quick delivery kept me well…

Very quick delivery kept me well informed great advice about the paint in description and great price
Very happy👍

April 27, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Paul,

We're so happy to hear that you received your delivery quickly and found the paint description helpful, along with the great price! We appreciate your positive feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Brilliant

Brilliant. Thank you 😊

April 27, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

Thank you for taking the time to leave feedback, it is greatly appreciated. We are so glad you were happy with the customer service provided by our team!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Easy to order

Easy to order. Paint was delivered in a couple of days - great service.

March 22, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Alan,

We're happy to hear that ordering was easy and our delivery met your expectations. Thank you for your positive feedback and for choosing us!

Kind Regards,
The Paint Shed

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