Absolutely disgustingly dishonest company to deal with. Blatantly lie about the parts they post out. DO NOT order from them online or by phone! Essex Heating Spares is also another trading name... See more
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Dishonest cowboys. Took my money three months back said issue refund becasue didn't have part. Guess what? never did issue refund, not replying to emails. Having to go back to credit card company... See more
False advertising and non existent service. Website states next day delivery option which was paid for. Product was delivered 5 days late and I still was charged around £17 when the packaging stated £... See more
Order ID2934 Ordered some gaskets on the 4th Nov, email the following day saying no stock and they will organise a refund. Chased on the 8th November with no response.So its the 16th Nov and surpri... See more
Company details
Information provided by various external sources
We at ThePartCentre.co.uk have a stock of more than ten thousand parts and accessories for boilers. All parts are ready to ship straight from our warehouse right to your door, so you won’t have to wait long after you place your order.
Contact info
110 collier row road, rm52bb, collier row, United Kingdom
- 01708345678
- sales@ehspares.com
- thepartcenter.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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delivered very prompt and also great to…
delivered very prompt and also great to do business with. Thanks guys.
part arrived promptly dispite current…
part arrived promptly dispite current trading restrictions. properly packaged to avoid damge.
No part so refund
I ordered a part for a Johnson & Starley boiler which was according to the website in stock. Having waited 2 weeks for delivery I contacted Boiler Spares to ask what had happened and was told they didn't have the part and refunded my money. Shame they didn't tell me earlier and if I hadn't contacted them I might still be waiting. Now a year later they asked to review my experience.
Spare for old gas boiler
Armed with a description of what was needed The Part Center site steered me to the correct one for my boiler, charged a very competitive price and had it speedily delivered. A good all round experience.
Parts arrived as described,ordered and…
Parts arrived as described,ordered and on time.
Happy to order from this supplier anytime.
good value for money and excellent…
good value for money and excellent postal service
Easy website purchase
Easy website purchase, quick delivery. Would recommend.
Excellent goods as described quick…
Excellent goods as described quick delivery.
Excellent communication and delivery
Boiler parts delivery
I ordered a part for my boiler and can honestly say that the service provided was fast, turning up before the expected date.
Paid for next day delivery before 1pm
Paid for next day delivery before 1pm, part didn't arrive until the following day, and it was also the wrong part. I won't be ordering again.
Very helpful
Good advice over the phone and quick…
Good advice over the phone and quick dispatch - thank you
Arrived in good time and appears to be…
Arrived in good time and appears to be the correct parts, not a breakdown with the boiler, however it may be an idea to have a next day high speed delivery if required by customer
Excellent service and definitely use…
Excellent service and definitely use again.
Rogue trader
Rogue trader, taking money from online customers and not delivering parts or issuing refunds. My partner spoke to the plumber about this and was told trade wont deal with the company either at their shop or online because of their reputation.
Avoid and report to police if you've become a victim of theft from these people.
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