The Party Tent Company - Warrington Reviews 

95
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We had great service from the party tent company- Iain did a site visit as part of my enquiry, and from there on we had excellent service: marquee/tables/chairs/lights etc, for our son’s 21st birthda... See more

Rated 5 out of 5 stars

Iain first visited our community centre field back in February to advise on size of tent and location. Come August he was flexible about times for erection of tent and dismantling. Totally reliable se... See more

Rated 5 out of 5 stars

We’ve used this company twice now for corporate events and have been very impressed both times. Sarah is a great contact - she arranged a free on-site meeting in advance to go over all the detail... See more

Rated 5 out of 5 stars

Faultless from start to finish! Easy and pleasant to deal with. Clear website, easy and efficient process, including payment. Responsive to phone calls. Excellent standard of equipment. Good value,... See more

Company details

  1. Event Planner

Written by the company

Marquee Hire Service


Contact info

4.9

Excellent

TrustScore 5 out of 5

95 reviews

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4.9

All reviews

(95)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Ian was very helpful and professional…

Ian was very helpful and professional throughout first meeting, installation and removal of the marquee. His communication was excellent, pricing was clear and appointments on time.
All my guests were amazed at how good the marquee was and I would not hesitate to recommend him to anyone looking for a party in the garden.

March 21, 2022
Unprompted review
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Reply from The Party Tent Company - Warrington

Hey Sue,

Thank you so much for taking the time to write a review.

See you at the next event :)

Iain

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. It was perfect & we had a ball in the best marquee ever. Already thinking about when we can hire one again for out next event from this company. 100% the best around! Thank you guys

March 21, 2022
Unprompted review
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Reply from The Party Tent Company - Warrington

Hi Laura,

Thank you for the kind words.

We loved doing the work and congratulations on the engagement.

See you at the hen party haha.

Cheers,

Iain

Rated 5 out of 5 stars

6x6 tent for a 30th birthday

We booked a 6x6 tent for a 30th birthday party. Other party tent providers had hidden costs but everything was straight forward and Iain was fantastic to deal with - superb communication and service.

Will 100% be using you again, just need an excuse for an event now! Thank you!!

February 28, 2022
Unprompted review
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Reply from The Party Tent Company - Warrington

Hey Mark,

Thank you for the review mate.

We work on transparency from the get go and I think, like yourself, our customers love that fact.

See you soon :)

Rated 5 out of 5 stars

18th Birthday Party

Used the Party Tent company for a marquee for my son's 18th birthday last Friday. Iain was very helpful and professional from start to finish. We discussed requirements over the phone and then he came out to look at our garden and advised us on what size tent and where to locate etc. Priced quoted at time and deposit paid on confirmation of booking and did not have to pay balance until after the event. Marquee was put up early in the morning of the party which gave us time to decorate and add finishing touches. He came to take it down the following day as requested. Great service, lovely guy, very helpful and professional. Would definitely recommend and would not hesitate to use again in the future. Thanks so much Iain, my son's 18th was a brilliant night and he loved his party tent!
Karen & David

February 18, 2022
Unprompted review
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Reply from The Party Tent Company - Warrington

Hi guys,

This made me blush!

Thank you so much for the kind words - see you at the next event!!

Iain

Rated 5 out of 5 stars

Hired one of the party tents for my daughter’s birthday

Hired one of the party tents for my daughter’s 16th birthday. Iain was very professional. Will definitely use this company again- first class.

February 12, 2022
Unprompted review
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Reply from The Party Tent Company - Warrington

Hi Gina,

Thank you for reviewing our service

It was a pleasure completing the work for such a lovely family.

Regards,

Iain

Rated 5 out of 5 stars

Iain at the party tent company was…

Iain at the party tent company was professional from start to finish, came out to check over our garden and advised us on what marquee was best.
Marquee was put up a couple of days before our party which gave us plenty of time to decorate it and they then came and took it down with minimal fuss.
Great professional company and we wouldn't hesitate to use them again

February 8, 2022
Unprompted review
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Reply from The Party Tent Company - Warrington

Hi Sue,

Thank you for the review.

It was pleasure doing the work for you. I feel like we have gained rather than a client.

See you at the next event :)

Regards,

Iain Griffiths
The Party Tent Company

Rated 5 out of 5 stars

Great service, friendly & easy to deal with. Made everything work for our event!

I contacted the Party Tent Company along with some other marquee hire companies to enquire about having a heated marquee in our back garden to celebrate a family birthday. I'd never hired a marquee before so had a few questions and Iain at the Party Tent Company (Warrington) was the only one to come back to me answering my questions and offered to come and have a look to let me know what would be best. The recce was really quick and useful so I knew what I was hiring would be right for the party. The costs were also much more reasonable than the other quotes I had received. On the day they arrived when they said they would and had set everything up in just over an hour and gave us clear instructions on everything that we needed to know.
When they came to clear up again they arrived when they said they would and took everything down quickly and efficiently. Every single step has been dealt with brilliantly, really friendly and helpful and made the whole process as easy as possible.

February 7, 2022
Unprompted review
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Reply from The Party Tent Company - Warrington

Hi Chloe,

Thank you so much for the review.

We are so lucky to have the opportunity to have such lovely customers.

See you at the next event (once you've recovered from this one)

Regards,

Iain Griffiths
The Party Tent Company

Rated 5 out of 5 stars

18th birthday party

We used The Party Tent Company - Warrington for our son’s 18th at the weekend.
Iain came over in December to advise on the size of marquee we would need and what would be included.
His quote arrived soon after.
A few days before the event Iain contacted us to advise when he would be coming to put the marquee up. He arrived on time.
Iain and his staff were always very polite and friendly.
The marquee was put up quickly and the electrics were explained to us.
The party was a big success with everyone very impressed with the lights and heaters etc.
It was the perfect size for what we needed.
The marquee was taken down quickly on Monday morning and again the staff were polite and friendly.
Highly recommended in all areas of what we needed and customer service.
Thanks very much.

January 26, 2022
Unprompted review
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Reply from The Party Tent Company - Warrington

Hi Sarah,

Thank you so much.

I feel like I've made some new friends and well as a client.

Also, thank you for the recommendation to your friend. I went and did a site visit earlier today off the back of that.

See you at the next event :)

Iain Griffiths,
The Party Tent Company

Rated 5 out of 5 stars

We hired our marque for my 18th…

We hired our marque for my 18th birthday and it couldn't of been any better ! The inside of the marque and outside was spotless, I had so many compliments about it all night and they where so quick putting it up and taking it down. Thanks again for making it so special!

January 9, 2022
Unprompted review
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Reply from The Party Tent Company - Warrington

Hi Sadie,

Thank you so much for the review.

It was a total pleasure doing the work and seeing all the video's and photo's of your event on Instagram.

See you at your 21st haha :)

Regards,

Iain Griffiths,
The Party Tent Company

Rated 5 out of 5 stars

Great service, visuals and atmosphere

The tent we hired for a surprise wedding anniversary party was spot on. Visually looked great with drapes, carpet and dance floor and the open space created a great atmosphere, rather than everyone spread through rooms in the house.
I know others enjoyed it too because they asked me for the companies details and have booked in bits too.
100% recommend.

January 4, 2022
Unprompted review
The Party Tent Company - Warrington logo

Reply from The Party Tent Company - Warrington

Hi Michael,

Thank you so much for writing such a lovely review.

It was a pleasure doing the work for you guys, hopefully see you in the near future at your next event.

Also, thanks for passing our details on, we received two bookings through your recommendations.

Many thanks,

Iain Griffiths,
The Party Tent Company

Rated 5 out of 5 stars

We hired a marquee from Iain in the…

We hired a marquee from Iain in the summer for my mums 60th. Everyone commented on the marquee and the heaters kept us warm later on. Great service and friendly staff. Would 100% recommend this company. Will definitely be using again. Thanks so much 🎪

January 4, 2022
Unprompted review
The Party Tent Company - Warrington logo

Reply from The Party Tent Company - Warrington

Hi Lisa,

Thank you for the kind.

We are lucky to be able to serve lovely people like yourselves.

I genuinely hope that paths cross again in the future.

Kind regards,

Iain Griffiths,
The Party Tent Company

Rated 5 out of 5 stars

This is the 3rd time we have used The…

This is the 3rd time we have used The Party Tent guys, this time for my wife’s 30th.

5 stars from me, my friends and family always comment on the fantastic setup..

Efficient, polite and great value

*****

November 13, 2021
Unprompted review
The Party Tent Company - Warrington logo

Reply from The Party Tent Company - Warrington

Hey Karley,

Thanks so much for the lovely words.

It’s always a pleasure coming back and doing work for you guys

See you at the next party 🥳

Regards,

Iain Griffiths
The Party Tent Company

Rated 1 out of 5 stars

avoid using the Party Tent Company Warrington

phoned the owner six weeks before my event and he said he had the weekend available 14th 15th August 2021 our event needed a 55 capacity tent for 15th August 2021- he said he would put it in the diary and would contact me later. I chased him at beginning of August as we had only had phone text and whats app communications and he said all was fine and he sent an invoice for the deposit which I paid immediately 3rd August. On the 12August he told me he was coming to erect on Saturday 14th at 8am and then around 8am on the 13th I receive an email to say he has covid and cannot erect the marquee no phone call just a can't do it e mail his website says he has 29 five star reviews for providing wedding tents our party was a gathering of friends and family including my fathers 90th Birthday. The owner at Party Tents said I do not understand the events industry I have been in it 50 years as a business - you have to have back up if you become ill you cannot just abandon your customers and let them down AVOID THIS BUSINESS

August 13, 2021
Unprompted review
The Party Tent Company - Warrington logo

Reply from The Party Tent Company - Warrington

Hi Chris,

Thank you for taking the time to write a review.

I agree, we should have a back up plan should someone become ill. Usually in the event of illness we would use agency staff.

On this occasion, ALL of our staff had tested positive for COVID and I was particularly unwell, so it would be impossible to use agency as they wouldn't know how to complete the work.

You did suggest that we come anyway, which I found quite alarming considering the age range of the guests that were likely to attend the event and that's why I declined. I felt that would have been both negligent and unethical.

As I’m sure you can appreciate having lived through the pandemic, these are completely unprecedented times. In addition, our business could have done without that predicament considering the strain that the business has been under over the past 18 months.

Thank you for highlighting the amount of fantastic reviews that we have, we do have a great reputation. We have over 100 on Facebook and Google combined at the time of writing this.

I'm sure that anyone reading this will see it for what it is, another case of COVID affecting a business and that having an unfortunate knock on affect on their customers.

Once again I can only apologise for the situation, as I did on a number of occasions at the time.

I wish you and your family all the best for the future.

Regards,

Iain Griffiths
The Party Tent Company

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