Been using Perfume Box since 2022 when I was looking to save some coins and smell good! As someone who scours every corner of the internet for a deal, it rated better than competitors based on perfume... See more
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Perfume Box provides genuine fragrances at competitive prices. All of our products come in the original manufacturer packaging and are 100% genuine & authentic. We are a family run company and have been in the business for the past 30 years. We aim to offer 100% customer satisfaction through low prices, our huge variety and customer service. We are adding new products on regular basis and we endeavor to maintain the site on a regular basis by constantly monitoring and updating product information.
South Plainfield, New Jersey, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 1 week
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Perfumebox has a great selection, competitive prices, and fast shipping. I also love how they get the first Nitros whenever Dumont releases a new one. I will be ordering from them again.

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It was quick and easy just waiting on a ups update says tracking code is invalid or not yet active

Reply from PerfumeBox
I did not order this!! Someone hacked my account so please cancel this order!!

Reply from PerfumeBox
Well again didn't get my product contacted perfumebox not 1 not twice but 3 times via email before getting a response, and response was contact UPS well UPS gave it to our great beloved USPS for final delivery. So now trying to get USPS to fix the problem. Sad part is this is not the first or second issue with this company when they're on they're great but if there not they suck they take no responsibility they dont care if customer loses money I pre ordered this on the 20th of June said it would ship in 3 to 5 days was almost a week and half before it shipped and here the 7th day of July still dont have what I paid 50$ for. So im done with this company to many others that are way better that can get you super close to 1to1 with the high dollar stuff like yom and layl, and banadir LLC for close to same prices
Then you get this generic a_ AI generated response same as your email customer service is absolute joke

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Been using Perfume Box since 2022 when I was looking to save some coins and smell good! As someone who scours every corner of the internet for a deal, it rated better than competitors based on perfume prices, customer experiences and products offered. I haven’t had a bad experience and I even shipped it overseas. It’s my go to site and I keep referring everyone to it because it’s THAT GOOD!

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Excellent seller and very fast shipping with reasonable prices . Thank you !!
Delivery went well .

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They were literally the only site at least my part of the usa that was even selling the brand new Dumont Nitro White Intensely. So when I was placing my order I could not find that fragrance anywhere else for sale online shippingfrom within the United States. So they pretty exclusive with the release from Dumont

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Reply from PerfumeBox
They are one of the best around. Great selection, prices and delivery is amazing

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Reply from PerfumeBox
Easy ordering on website, good selection of discounted fragrances. Fast shipping and arrived in expected new condition.

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Reply from PerfumeBox
Excellent products great prices and fast shipping! thank you and will definitely order again!

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