Can I please leave a review about this shop and also the companys employee called Penny in the Bon Accord centre in Aberdeen. Everytime I have visited this premises, Penny has always made me feel made... See more
Company replied
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB
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Can I please leave a review about this shop and also the companys employee called Penny in the Bon Accord centre in Aberdeen. Everytime I have visited this premises, Penny has always made me feel made... See more
Company replied
Cara and Penny made me and my wife so welcome, explained the offers available and let us test all the scents we were thinking of buying. Absolutely first class customer service that resulted in us bot... See more
Company replied
We had a wonderful experience at The Perfume Shop in the Bon Accord Centre in Aberdeen. Penny served us and she was an absolute delight, she was so kind, helpful, and incredibly knowledgeable about th... See more
Company replied
First time buying a perfume for myself, and Morag made it very comfortable. She helped me define my range and the type of fragrance I was looking for. Honestly, would be going back a lot more often. M... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, United Kingdom
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Ordered twice and didn’t recieve my order and still haven’t got my refund 2 weeks ago

Reply from The Perfume Shop - Aberdeen 62

Reply from The Perfume Shop - Aberdeen 62
Great prices for aftershave and perfume with quick delivery

Reply from The Perfume Shop - Aberdeen 62
very nice producrs, bought for a present, was surprises of the quality

Reply from The Perfume Shop - Aberdeen 62
Penny is very welcoming and makes our visits such a lovely experience.

Reply from The Perfume Shop - Aberdeen 62

Reply from The Perfume Shop - Aberdeen 62

Reply from The Perfume Shop - Aberdeen 62

Reply from The Perfume Shop - Aberdeen 62
It was on time & all intact + it was exactly what I ordered

Reply from The Perfume Shop - Aberdeen 62
Served once again by Kara who gave me a tester back in August of Le Sel d Issey . Returned today looking for the 100ml bottle after deciding without a shadow of doubt its my favourite scent after searching for many years to find a fragrance that i can use for all occasions. Only fair to buy it from Kara@Perfume shop who gave me the original tester and recommended it as i was totally unaware this fragrance even existed. Received a discount and a free gift on the 100ml bottle. This shop is the go to for fragrance as you can go in there and have a chat with the Kara and the girls to see whats available without any pressure or sales pitch and try new fragrances and listen to their recommendations which are usually spot on. Go to other fragrance shops and they will spray a piece of card hand it you and off you go but card is different from skin of 58 Year old mannie!
Proper customer service how it should be done with Kara @Perfume Shop.

Reply from The Perfume Shop - Aberdeen 62
Always a great & reputable perfume seller, great deals, great prices & great delivery - what more could you ask for. Thank you.

Reply from The Perfume Shop - Aberdeen 62
Was decided to grab a certain perfume, had another one in mind the superb girl at the shop made me try both … guess what I was wrong and went for the second one 😍 thanks to Eliza for her patience and helping me make up my mind they way she was explaining the differences made us both laughing through out the whole thing 😂

Reply from The Perfume Shop - Aberdeen 62
Great experience. Perfume arrived very quickly Well packed and undamaged Price was very good too. Thank you

Reply from The Perfume Shop - Aberdeen 62
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