Can I please leave a review about this shop and also the companys employee called Penny in the Bon Accord centre in Aberdeen. Everytime I have visited this premises, Penny has always made me feel made... See more
Company replied
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB
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Can I please leave a review about this shop and also the companys employee called Penny in the Bon Accord centre in Aberdeen. Everytime I have visited this premises, Penny has always made me feel made... See more
Company replied
We had a wonderful experience at The Perfume Shop in the Bon Accord Centre in Aberdeen. Penny served us and she was an absolute delight, she was so kind, helpful, and incredibly knowledgeable about th... See more
Company replied
First time buying a perfume for myself, and Morag made it very comfortable. She helped me define my range and the type of fragrance I was looking for. Honestly, would be going back a lot more often. M... See more
Company replied
Really helpful staff, did not have what I required in stock so assistant looked up nearest store which also had no stock. She then found it online and it was ordered and delivered in 3 days with fre... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, United Kingdom
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Delivery was on time. A nice perfume for the price. The packaging was very clean and nice.

Reply from The Perfume Shop - Aberdeen 62
I love fragrance, did you know that?
Ugh no it’s not just a holiday.

Reply from The Perfume Shop - Aberdeen 62
I ordered the YSL Opium Perfume for my wife as a Christmas present, not expecting it to arrive before the event. To my surprise, the Opium perfume arrived ahead of schedule. I was a very happy camper!

Reply from The Perfume Shop - Aberdeen 62
The staff that attended to me today was phenomenal. Cara was warm, patient, polite and very helpful as I made my choices of perfume after testing some and had my sense of smell confused

Reply from The Perfume Shop - Aberdeen 62
I visited the perfume shop in Aberdeen where I was served by Cara she has served me before and was very helpful on both occasions in helping source out a specific perfume made the experience very easy for a man who doesn’t like to shop she’s fantastic at her job great customer service so well done Cara

Reply from The Perfume Shop - Aberdeen 62
Double quick delivery and no damage to packaging or product whatsoever.

Reply from The Perfume Shop - Aberdeen 62
The ordered purfume arrived in a speedy and timely manner! Outstanding!

Reply from The Perfume Shop - Aberdeen 62
I have been buying from this shop for years and every time I return I always hope Penny is in to help me pick the best perfume. She knows exactly what my taste is and never disappoints with her picks! I always recommend her to my friends or family when they look for some help with picking up a perfume for their loved ones or for themselves. Penny always provides an exceptional service, wraps my gifts beautifully with a personalised ribbon at some amazing prices, always makes it special. Can’t thank her enough for being such an amazing human she is!!

Reply from The Perfume Shop - Aberdeen 62
Served by Penny. Great knowledge lovely lady great service.

Reply from The Perfume Shop - Aberdeen 62

Reply from The Perfume Shop - Aberdeen 62
Living in Australia. Rely on the perfume shop for a Christmas gifts for our loved ones in Scotland . Great service.

Reply from The Perfume Shop - Aberdeen 62
The young ladies in the shop are not patient enough to please and help customers.l really miss the mature ladies who use to work there before. They would have time to help and suggestions even in rewards or gifts after bulk orders.l regret the purchase l made if it was those ladies or at union square shop they would have made my purchase worth it

Reply from The Perfume Shop - Aberdeen 62
Ordered twice and didn’t recieve my order and still haven’t got my refund 2 weeks ago

Reply from The Perfume Shop - Aberdeen 62

Reply from The Perfume Shop - Aberdeen 62
Great prices for aftershave and perfume with quick delivery

Reply from The Perfume Shop - Aberdeen 62
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