The Perfume Shop - Blackpool 61 Reviews 218

TrustScore 5 out of 5

4.9

Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Tracey excellent service knows her product would buy again Offered us discount card first time one offered to us as other stores we visited never did in years of shopping great place recommended 5 st... See more

Company replied

Rated 5 out of 5 stars

Donna from Blackpool perfume shop was amazing to help me and mum, got good bargain, polite, very helpful, this shop is amazing we come here twice a year 😊

Company replied

Rated 5 out of 5 stars

It was my 2nd time here and of cause the service here was nothing but top notch. Jo I think full for Josephine attended to me and she was patient and super nice. I went to the store not knowing what t... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was served by Amanda very helpful and…

Was served by Amanda very helpful and nice great customer service would recommend

June 5, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Tracey excellent service knows her…

Tracey excellent service knows her product would buy again Offered us discount card first time one offered to us as other stores we visited never did in years of shopping great place recommended 5 stars.Blackpool Rocks

June 5, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I got the items I wanted at a good…

I got the items I wanted at a good price and good delivery thanks

May 30, 2026
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Donna from Blackpool perfume shop was…

Donna from Blackpool perfume shop was amazing to help me and mum, got good bargain, polite, very helpful, this shop is amazing we come here twice a year 😊

June 1, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Really friendly x

Really friendly x

May 20, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fantastic service from Donna

Fantastic service from Donna. Great customer service. Also made sure she saved me money and got me the best deal. Thanks Donna

May 18, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Tracey was lovely

Tracey was lovely! so helpful x

May 16, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great Value

Good website. Great prices. Quick ordering. Speedy delivery. Definitely use again

May 1, 2026
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service and assistance

Excellent service and assistance, great price and love my new scent 🩷

October 31, 2025
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing service and a great price

Amazing service and a great price. Had my gift wrapped better than I ever could from Tracey. Thanks x

May 2, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fantastic service with a smile

Fantastic service with a smile. Extremely helpful with expert advice.

May 1, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service from Donna

Great service from Donna. She went above and beyond to assist me. Weldone.

April 28, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing service today at the Blackpool…

Amazing service today at the Blackpool store, Tracy was so hopeful and went above and beyond with the service. I always have a good experience at the Perfume store

April 24, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Tracy was really lovely and super…

Tracy was really lovely and super helpful!

April 24, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amanda is absolutely fabulous amazing…

Amanda is absolutely fabulous amazing customer service very kind 😊

April 24, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Had a wonder customer experience the…

Had a wonder customer experience the woman Amanda was brilliant highly recommended

April 24, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Such good customer service from Amanda

Such good customer service from Amanda. Really helpful great advice and attention to detail whilst choosing my daughters 21st perfume.
Thankyou Amanda 10/10.

April 23, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Best perfume shop with the best service in Blackpool

It was my 2nd time here and of cause the service here was nothing but top notch. Jo I think full for Josephine attended to me and she was patient and super nice. I went to the store not knowing what to get and she helped me with the perfect options, deals and discounts. I’ll definitely be going back not just because I want more perfumes but definitely cause of the service. I know with their help I will always come out with the best.

April 17, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Donna was absolutely lovely

Donna was absolutely lovely, really helpful in getting my mums birthday present sorted!!

April 17, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Was very pleased with the service and…

Was very pleased with the service and how kind Donna was to me and my girlfriend .

April 17, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look