The Perfume Shop - Blackpool 61 Reviews 

234
TrustScore 5 out of 5

4.9

Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Tracey was beyond helpful, some of the best customer experience I’ve ever had. I came in really unsure about what it is I wanted and I left reassured and made a purchase. Excellent; will be back again... See more

Company replied

Rated 5 out of 5 stars

We came here, to buy birthday and Christmas presents, We was served by magda, very polite,young Lady, She was very informative when asking her lots of questions, She wrapped the gifts up for us,... See more

Company replied

Rated 5 out of 5 stars

No pressure at all. I went away for while from the shop wearing a good blast of my chosen perfume. The compliments I got from people I bumped into on my travels complimenting my perfume aroma was eno... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

234 reviews

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4.9

All reviews

(234)

35,184 reviews in the last 12 months

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Rated 5 out of 5 stars

Tracey is very accommodating

Tracey is very accommodating! She did a very beautiful 18th Bday present for us! ❤️

March 28, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Served today at Blackpool shop by Donna I1

Served today at Blackpool shop by the lovely Donna. Nothing was too much trouble in finding me the best discounted perfume. She went a1bove and beyond for me. Just wanted something to tide me over until my Birthday next month. She was so pleasant, a real asset to the shop. Hope she's there next time I go. Thanks Donna, you were so helpful.

March 24, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Friendly and helpful

I met Tracey today at your lovely shop. She was super friendly and really helpful. Going above and beyond to find my account and getting me the best deal! Thanks again Tracey!

March 20, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Always a warm welcome and amazing…

Always a warm welcome and amazing service from Tracey at The Perfume Shop in Blackpool

March 14, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent customer service from Tracey

Excellent customer service from Tracey. Went above and beyond to assist me. 5 stars

March 14, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Served by Donna lovely service

Served by Donna lovely service

March 13, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lovely member of staff Tracey who was…

Lovely member of staff Tracey who was very helpful when I visited today, highly recommend visiting them

March 13, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Super fast delivery and amazing price

Super fast delivery and amazing price

February 27, 2026
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Yeah dealt with me great and wrapped…

Yeah dealt with me great and wrapped presents
Tracy

March 9, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Genuine products and speed of delivery

Genuine products and speed of delivery

November 14, 2025
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fantastic service and great product at…

Fantastic service and great product at great price. Tracey was a great help.

February 28, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fabulous service from Tracey at the…

Fabulous service from Tracey at the Blackpool store xx thank you xx

February 28, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amanda is one of the best staff!

Amanda is one of the best staff!
She always looks after the customers!
Love her!❤️

February 27, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Dan at Blackpool perfume shop and…

Dan at Blackpool perfume shop and colleagues were super friendly and helpful and polite. Gave me discount and reward card. Lovely experience thank you

February 27, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I visited the perfume shop in Blackpool…

I visited the perfume shop in Blackpool today (15th February) and was served by the lovely Charlotte. She was very knowledgeable and helpful and even persuaded me to treat myself to the 100ml bottle🙈 amazing service and prices will come again xx

February 15, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Visited on valentines and got amazing…

Visited on valentines and got amazing service all looked gorgeous in there red uniform dressed up for valentines and Tracey was lovely such a pleasure!

February 14, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great prices and choice and arrived on…

Great prices and choice and arrived on time Brilliant service
Thank you 😊

February 6, 2026
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Obviously pressed the wrong button…

Obviously pressed the wrong button instead of click and collect so this created some confusion. Took my order to the Blackpool store in Houndshill and a wonder lady called Tracy managed everything for me. Fab service will definitely use this store again.

February 12, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Tracy was very helpful today on the…

Tracy was very helpful today on the hound hill store no waiting around and great customer service thank you

February 11, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Customer service was fantastic from start to finish, offered recommendations and gave me plenty of time to sample options. Cant fault it at all. Thankyou!

February 9, 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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