I was served today by Caitlin at the purfume shop in Boundry Mills near North Shields today. What i can say she was so friendly, so helpful with a lovely smile on her face. Nothing was too much troubl... See more
Company replied
Location
Switch locationc/o Boundary Outlet, Park Lane, Shiremoor, NE27 0BS Newcastle-upon-Tyne, GB
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See what reviewers are saying
Took a group of tenants on a day's shopping. Jasmyn helped one of our ladies with additional needs. She was treated with dignity and respect. Choices were made by the individual based on her likes a... See more
Company replied
I hadn’t shopped at boundary for a while and was pleasantly surprised when I saw the perfume shop, I did think it was the same store that used to be there however was informed by the staff that they... See more
Lovely shop amazing girls however would be easier if could buy stuff from boundary in there or vice verse instead of queing twice but girls explained why but just something could look into
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Boundary Outlet, Park Lane, Shiremoor, NE27 0BS, Newcastle-upon-Tyne, United Kingdom
4.6
Excellent
68 reviews
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exceptional service
Shannon and Amy were exceptional assisting with the purchase of a gift , offering many choices .
July 13, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Great friendly staff very helpful
Great friendly staff very helpful. Very attentive and knowledgeable.
July 8, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
going the extra mile
Shannon was amazing she went that extra mile by helping to choose the perfect aftershave for my sons birthday, she advised me what was fashionable and trendy , she even gift wrapped it and printed out a message too. I wish everyone was like Shannon, she is an excellent employee, who made my shopping experience easy.
July 5, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
We appreciate your wonderful review! We are happy to hear that you received excellent service and found the perfect gift. Thank you for your support.
The Perfume Shop
Great service
I was looking for a new perfume but was not sure on what i wanted but with the excellent customer service and great recommendations from the employee alana i managed to find the exact perfume i was looking for. The employee deserves an extra praise for being so helpful
July 1, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
Great service
Great service given by Alana very helpful whilst choosing a gift for daughter’s birthday
July 6, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Shannon was very helpful and helped me…
Shannon was very helpful and helped me pick out very good products every time i am here she is an amazing staff member!
July 5, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
Excellent service
Excellent service
Great advice and super helpful
Will definitely recommend to my friends
Thanks ☺️
July 1, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
I was served by a lovely girl Amy today…
I was served by a lovely girl Amy today who was very patient with me and wasn’t bothered by all the questions I was asking, fantastic shop will be back Thankyou
July 4, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Caitlin was amazing she helped
Caitlin was amazing she helped
Me pick out some perfumes and they’re amazing and affordable she was very sweet and helpful!
July 4, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Great selection & prices
Great selection & prices. Jasmin was helpful, efficient & charming. Delighted with purchase.
July 2, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Had a great experience earlier in the…
Had a great experience earlier in the week - Shannon was great and is a credit to the company!
June 30, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Rachel was very kind and helpful
Rachel was very kind and helpful. Very efficient as well. Good range of perfumes with affordable price.
July 1, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
The lady Yasmine that served me was…
The lady Yasmine that served me was really helpful, very kind and understanding of what I wanted and didn’t try to force a purchase on to me. I left with a new bottle of perfume and a free gift, I felt really attended to and will definitely be back.
June 30, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Group Shopping
Took a group of tenants on a day's shopping. Jasmyn helped one of our ladies with additional needs. She was treated with dignity and respect. Choices were made by the individual based on her likes and budget. No pressure no sales pitch.
A delightful shopping experience.
Thank you.
June 30, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Rachel was very efficient
Rachel was very efficient, pleasant and helpful thank you!
June 30, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Great service from friendly staff
I wanted to leave a review as I experienced exceptional customer service from Rachael. Only went in for a tester and came away with perfume set and aftershave. Rachael was friendly and helpful I would definitely recommend using this store.
June 25, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Rachel that served me was so patient…
Rachel that served me was so patient and helpful. I was really unsure what to get and she came up with great suggestions without any pressure. I have ended up going back to buy two more items and from now on the perfume shop at Boundary mill will be my first choice for any perfume or gift sets. Rachel is so welcoming and friendly; a real asset to your company.
June 27, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Thank you so much for your review!
The Perfume Shop.
The worker Rachel
Rachel the worker there was the best so kind! Amazing service
June 23, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Boundary Mills outlet delivers Outstanding customer focus & service.
Outstanding customer focus & service.
Rachel and colleague could not be more helpful.
Very patient in support to choice, no pressure buying (so we did buy) and extremely supportive with our selections.
June 23, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Perfect customer service
Perfect customer service. Very helpful and patience. Will definitely be back!
May 30, 2025
Unprompted review
Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
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