I was served today by Caitlin at the purfume shop in Boundry Mills near North Shields today. What i can say she was so friendly, so helpful with a lovely smile on her face. Nothing was too much troubl... See more
Company replied
c/o Boundary Outlet, Park Lane, Shiremoor, NE27 0BS Newcastle-upon-Tyne, GB
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I was served today by Caitlin at the purfume shop in Boundry Mills near North Shields today. What i can say she was so friendly, so helpful with a lovely smile on her face. Nothing was too much troubl... See more
Company replied
Took a group of tenants on a day's shopping. Jasmyn helped one of our ladies with additional needs. She was treated with dignity and respect. Choices were made by the individual based on her likes a... See more
Company replied
I hadn’t shopped at boundary for a while and was pleasantly surprised when I saw the perfume shop, I did think it was the same store that used to be there however was informed by the staff that they... See more
Lovely shop amazing girls however would be easier if could buy stuff from boundary in there or vice verse instead of queing twice but girls explained why but just something could look into
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
c/o Boundary Outlet, Park Lane, Shiremoor, NE27 0BS, Newcastle-upon-Tyne, United Kingdom
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The Perfume Shop did not have the perfume I was looking for, ordered it for me. I was advised when the item was delivered to the shop, and they were kind enough to retain it until I was able to get to the shop.

Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Lovely lady who served me , she was very knowledable in all the questions I asked her .

Reply from The Perfume Shop - Boundary Outlet Newcastle 373
Perfume shop I used is within Boundary Mill store. Shop colleague Amy super helpful, my product wasn’t available in store but she found it online. Amy ordered it to be delivered to store as is a surprise birthday gift.

Reply from The Perfume Shop - Boundary Outlet Newcastle 373
They have every perfume you could want. The girls are so helpful as well and have made me feel so welcome every time I’ve been in.

Reply from The Perfume Shop - Boundary Outlet Newcastle 373
I hadn’t shopped at boundary for a while and was pleasantly surprised when I saw the perfume shop, I did think it was the same store that used to be there however was informed by the staff that they were no longer the same company as previous.
The girls in this shop are absolutely fantastic, helped me with exactly what I came in looking for and I even treat myself too as they added a small discount on for me. I am overly impressed and will definitely shop here again, the manager of the store was very warm and has a lovely set of girls along side her. 10 stars from myself.
Didn't have what l wanted in store but straight away offered to get it for me. They offered a home or store delivery, l chose store. I got an email to say it had arrived and l called in to collect it. No problems at all.
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