Fantastic help from Ling, we got a nice gift set for a wedding, and the refill genie. Will highly recommend to come to her for any concerns regarding purchase, really knowledgable. Thank you!
Location
Switch location160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS GLASGOW, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ling was brilliant! She knew exactly how to find the right perfume for me & provided additional extras such as the birthday wrapping- which made the gift I was shopping for even more special. Thank yo... See more
Second time I've been in to see Ling getting married so needed a new fragrance for myself and then a second visit for my bridesmaid, she's always so helpful in picking something that we love,.highly r... See more
Company replied
I have had an amazing experience at the perfume shop, I was struggling to find the perfect perfume to gift to my friend for his birthday and another couple of perfumes for a couple who recently got ma... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS, GLASGOW, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jane in brahead let me sample…
Jane in brahead let me sample everything I wanted and helped me find somthing for my dad and stepdad she was amazing and wrapps like a god

Reply from The Perfume Shop - Braehead 66
Excellent customer service from Jane!
Excellent customer service from Jane, helped me pick the perfect scent for a gift, would recommend!🫶🏼🩷 xx

Reply from The Perfume Shop - Braehead 66
Jane was excellent at accommodating…
Jane was excellent at accommodating everything I was looking for. Top class service.

Reply from The Perfume Shop - Braehead 66
Happy Bunny
Very happy with Jane help today. She helped me to find a perfume for my husband fir his birthday and Fathers day so would definitely recommend. Thank you again! X

Reply from The Perfume Shop - Braehead 66
10/10 customer service Ling is very…
10/10 customer service Ling is very helpful

Reply from The Perfume Shop - Braehead 66

Reply from The Perfume Shop - Braehead 66
Ling was really helpful when purchasing…
Ling was really helpful when purchasing a gift for my mother in law
Thanks again ling

Reply from The Perfume Shop - Braehead 66
Ling was very helpful and I found…
Ling was very helpful and I found exactly what I was looking for. The service was quick and efficient. Top marks!

Reply from The Perfume Shop - Braehead 66
Jane was super helpful and I’ve picked…
Jane was super helpful and I’ve picked a whole new smell for my partner.

Reply from The Perfume Shop - Braehead 66
Helpful patient staff
Was greeted at the door by Jane who was most helpful when helping select an aftershave for Father’s Day. She was not in not helpful but also extremely patient when I was in store with my 2 young kids

Reply from The Perfume Shop - Braehead 66
I had a wonderful experience at the…
I had a wonderful experience at the perfume shop, thanks to Ling! She was incredibly helpful, patient, and knowledgeable about the fragrances. Excellent customer service, I’ll definitely be back!

Reply from The Perfume Shop - Braehead 66
Was in the braehead store twice and the…
Was in the braehead store twice and the service from ling was amazing x

Reply from The Perfume Shop - Braehead 66
Fantastic staff
Fantastic staff, very friendly and extremely helpful with great prices especially Jane at Braehead branch.
Thank you very much.

Reply from The Perfume Shop - Braehead 66
Lucy served me today in Braehead store…
Lucy served me today in Braehead store customer service was exceptional and really went above and beyond thank you

Reply from The Perfume Shop - Braehead 66
Jen was very friendly and helpful with…
Jen was very friendly and helpful with us while buying the perfume. Thank you so much for your friendly service. Thank you 🙏

Reply from The Perfume Shop - Braehead 66
Great service
Great service, friendly and gift was nicely wrapped by Jane with a personalised message.

Reply from The Perfume Shop - Braehead 66
The lady provided an excellent service
The lady provided an excellent service, she was friendly and not rushing. She showed me all I had asked to see . The prices were reasonable.

Reply from The Perfume Shop - Braehead 66
Lucy at the branch was amazing
Lucy at the branch was amazing , very patient with us as a family and knowledgeable

Reply from The Perfume Shop - Braehead 66
Ling is the best worker and she is kind
Ling is the best worker and she is kind

Reply from The Perfume Shop - Braehead 66
Ling was such a lovely lady and helped…
Ling was such a lovely lady and helped me choose a perfume for my nieces 21st birthday also got a discount, great service

Reply from The Perfume Shop - Braehead 66
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






