Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will... See more
Company replied
Location
Switch locationPrince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
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Balkees was so helpful in store! She patiently walked us around the store introducing us to so many new scents. Even when we’d say no to one she was more than happy to show us another with a similar s... See more
Company replied
I have been here before but this time sales advisor Atousa made sure to make it special, assisted me to select the perfect perfume for my sister. Wrapped it up. Love it overall, great experience.
Company replied
We visited Brent cross shopping centre London yesterday. Me and my husband ordered couple of perfumes. Two stuff (Areen and Shaquila) were absolutely amazing, they both helped us a lot, found the righ... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, United Kingdom
4.9
Excellent
149 reviews
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Areen was very lovely and friendly…
Areen was very lovely and friendly 10/10 service
May 10, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had the most wonderful experience in…
I had the most wonderful experience in the store with Shaquilla. She was so warm and helpful and a credit to the store!
May 6, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zilan at the Brent Cross branch was…
Zilan at the Brent Cross branch was super helpful and showed us perfumes and helped us to choose the best fragrance based on our needs, her service was brilliant!
May 4, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderfull experience Dura was very…
Wonderfull experience Dura was very helpfull and very friendly.
May 2, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Areen gave such excellent service and…
Areen gave such excellent service and helped me find what gifts i needed! She was very patient and kind
May 2, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great help from Shaquela
May 1, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nushara anf shaquilla were very kind…
Nushara anf shaquilla were very kind and helpful. They provided excellent customer service
May 1, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Areen she…
Great customer service from Areen she was very patient and made it a very nice shopping experience
May 1, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Got served my Ahmad with excellent…
Got served my Ahmad with excellent customer service, really knew what he was talking about with scents, notes etc
April 30, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience at the perfume shop in…
Great experience at the perfume shop in Brent Cross. The staff were very helpful, friendly, and knowledgeable. I’ll definitely be coming back! Areen Zilan and Ahmad were very helpful.
April 29, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to the store today to buy a…
I went to the store today to buy a present for my work colleague.
I was served by Rajeeka she was very professional and very kind.
She assembled a very beautiful present for us.
Thank you Brent Cross team!
April 29, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a lovely experience at the perfume shop
I had a lovely experience at the perfume shop. This is thanks to Selena. She had amazing customer service and great advice regarding the perfumes. She was very helpful.
April 27, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience at the perfume…
I had a great experience at the perfume shop thanks to Shaquilla. She was incredibly helpful, kind, and had such a warm, friendly personality. She made the whole experience enjoyable with her sense of humour and really took the time to help me find exactly what I was looking for.
It’s rare to come across someone so genuinely attentive and engaging she made a big difference to my visit. I’ll definitely be coming back again!
April 25, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Arwen was very sweet to me :)
April 20, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks to Rajeeka & zilan in Brent X
Thanks to Rajeeka & Zilan in Brent Cross branch, they were really nice and friendly and they helped me to choose a gift for my daughter 30th birthday. Thank you girls see again soon 🌺
April 18, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks Rakeeka for your wonderful…
Thanks Rajeeka for your wonderful service. Such a bubbly friendly smiling beautiful person.
Had an amazing experience, looking forward to seeing you soon!
April 18, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nushara
I just want to thank you to nushara for giving me expectational experience at the perfume shop today she was super amazing helped me with different options of perfumes done amazing gift wrapping without her I wouldn’t have known what fragrance to even buy.
April 18, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Areen was really helpful and nice with…
Areen was really helpful and nice with us
April 17, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It is ready for whatever situation
It is ready for whatever situation, you know the products. I recommend it after Arene with the greatest confidence.
April 17, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful service by Sindi
April 17, 2026
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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