The Perfume Shop - Buchanan 60 Reviews 

147
TrustScore 5 out of 5

4.9

Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB


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Rated 5 out of 5 stars

I visited the Glasgow Buchanan Galleries store again. And was lucky enough to be served by Harvey again. He is just incredible. The perfume I went in for was out of stock, he checked for me and it’s... See more

Company replied

Rated 5 out of 5 stars

Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... See more

Company replied

Rated 4 out of 5 stars

Been going to Buchanan Galleries store for few years now. Excellent staff with perfect Knowledgeable advise. Management team especially helpful. Will always get my wife's perfume there.

Company replied

Rated 5 out of 5 stars

I attended the perfume shop in Buchanan galleries and was served by the lady named Lin. She was excellant in her service and advised me as to what suited me and was cost effective. Staff like that are... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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4.9

All reviews

(147)

34,559 reviews in the last 12 months

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Rated 5 out of 5 stars

Harley at the Glasgow store in Buchanan…

Harley at the Glasgow store in Buchanan galleries was lovely - helped me find a beautiful perfume and was so patient. Thank you :)

March 19, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Served by Lynn who was very helpful and…

Served by Lynn who was very helpful and friendly. 5* customer service :)

March 7, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

lin had excellent customer service

lin had excellent customer service
was a nice time

March 2, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The girl was VERY helpful and guided me…

The girl was VERY helpful and guided me through what I was looking for

February 25, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ladie Lin helped me get what I was…

Ladie Lin helped me get what I was looking for she was helpful polite and all round pleasant and wrapped my Sons Gift Beautifully Served with a Smile at Glasgow Buchanan Galleries will not go anywhere else in future can we have more people like Lin where customers are the at the forefront of what they do 🙏

February 17, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great customer service

Served by Lin who was extremely helpful, and very pleasant

February 17, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lovely staff member lin served me…

Lovely staff member lin served me today, amazing service, been served from lin before and she always has a great attitude towards customers.

February 5, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Was served by Lin who helped me find a…

Was served by Lin who helped me find a good deal on aftershave

February 4, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Outstanding person centred service by…

Outstanding person centred service by Diane at Buchanan galleries Glasgow today. A great shop for all fragrance purchases.

February 3, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The two ladies in store were really…

The two ladies in store were really pleasant, as was Ella who was lovely and very courteous when serving me my items.

February 3, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lovely experience

Lynn was very helpful and informative, great experience and left with a beautiful perfume that she suggested!

February 2, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service from Niamh

Great service from Niamh, very professional and pleasant.
The shop manager is a lovely woman very helpful and her on site training with her staff is exceptional.

January 31, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great Customer Service

Great Service from Ella! Very friendly and helpful choosing aftershave. Thank you Ella!

January 22, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Informative

Visited the store in Buchanan Gallaries and staff member was very informative and patient as I did smell a number of testers before making a purchase, gave great knowledge of products and never felt rushed, good experience

January 20, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service

January 17, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Staff at Glasgow Buchanan Galleriee

Staff at Buchanan Galleries Glasgow Branch were great they didn’t have what I wanted in stock so they ordered it for me and it arrived within the week

January 10, 2026
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great experience

Diane was very helpful, gave useful information on best sellers and even got me some money off my purchase. 10/10 would recommend!

January 13, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Phenomenal customer service

Without a doubt my visit to the shop today was phenomenal, Diane gave me her full attention and provided a first class service, she pointed me in a direction to find my new fragrance, got me everything I was looking for with the highest standard of customer service and her personality shines. 10 stars

January 13, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Diane was incredibly helpful and very…

Diane was incredibly helpful and very knowledgeable. Excellent customer service

January 3, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Diane was brilliant very helpful…

Diane was brilliant very helpful thankyou Diane for all your help you always go above & beyond hubby is happy he got his aftershave thankyou very much 💖

January 2, 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thanks for your feedback. your lovely words mean a lot to us. Thank you.

The Perfume Shop

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