I recently needed to buy La Bomba by Caroline Herrara as my friend bought it for my birthday and I didnt have much left. The Perfume Shop was by far the cheapest and to be honest by quitea lot! I was... See more
Company replied
4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
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I recently needed to buy La Bomba by Caroline Herrara as my friend bought it for my birthday and I didnt have much left. The Perfume Shop was by far the cheapest and to be honest by quitea lot! I was... See more
Company replied
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... See more
Company replied
Aaliya from the Cardiff shop in St Davids was an absolute gem, give her a raise! She worked within our budget and was able to narrow down exactly what we were after based on the scents we liked. We... See more
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Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, United Kingdom
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Thank you very much Tasha from Cardiff City Centre shop for your great customer service ❤️

Reply from The Perfume Shop - Cardiff 173
Taz In Cardiff store offers best deals and give best service. Perfect experience to shop here.

Reply from The Perfume Shop - Cardiff 173
Recently visited this store and couldn't remember the name of the perfume I usually wore. Natasha found out it was Micheal Kors by going through my account using my email address. Great customer service and very helpful and smiley.

Reply from The Perfume Shop - Cardiff 173
Good customer service. Tas Explained well regarding offers

Reply from The Perfume Shop - Cardiff 173

Reply from The Perfume Shop - Cardiff 173
Quick efficient service and delivery. Very nice free gift of perfume for you to try

Reply from The Perfume Shop - Cardiff 173
Amazing customer service, I would recommend to anyone
I am so happy
Returning customer xx

Reply from The Perfume Shop - Cardiff 173
I was served by the wonderful Leona at the Cardiff store, and the experience was exceptional. She took the time to walk me through the different variants within my favourite fragrance range, the Armani Stronger With You collection, including some of the newer and improved releases.
Leona was incredibly knowledgeable and generous with her time, offering expert advice throughout. As a result, I purchased my usual go-to variant as well as the new limited-edition Amber fragrance.
She was very attentive in making sure I chose the right fragrances, encouraging me to experience them both on a sample card and on my skin before making a decision. She also kindly provided me with some additional samples to try in the future, thoughtfully selecting them based on the types of scents I enjoy so I can expand my fragrance choices going forward.
Her professionalism, care, and attention to detail truly stood out, and the level of service she provided was outstanding.
Thank you, Leona!

Reply from The Perfume Shop - Cardiff 173
Amazing experience by Tasha she really made my day feel special and took her time to suit every one of my needs. Definitely recommend everyone go to this shop in town🙌🙌🙌🙌🙌

Reply from The Perfume Shop - Cardiff 173
I’ve had several excellent visits to the perfume shop and have been served by Leona each time. She has been brilliant. Her knowledge of the different brands and fragrances is outstanding, and she always takes the time to explain which scents work best for different occasions.
Whenever I visit, I genuinely look out for Leona because I know I’ll receive honest advice and thoughtful recommendations. She listens carefully to what I’m looking for and never rushes the process, which makes the experience feel personal rather than transactional.
Every fragrance I’ve purchased based on her guidance has received compliments, which says a lot about how well she understands both the products and her customers.
Her professionalism, patience, and attention to detail really set her apart. She creates a welcoming atmosphere and makes choosing a fragrance an enjoyable experience every time. An absolute credit to the store.

Reply from The Perfume Shop - Cardiff 173
Easy viewing of website, great experience from browsing, picking and buying my perfume.

Reply from The Perfume Shop - Cardiff 173
Was recently in the Cardiff St David's store and was greated by the beautiful Leona, who was very thoughtful and helpful in helping me decide on gifts from my mum and sisters birthday. Her service from start to finish was excellent!

Reply from The Perfume Shop - Cardiff 173
Eleine was very helpful and advisable on what perfume and what deal the store had. Thank you Eleine

Reply from The Perfume Shop - Cardiff 173
Hey perfume shop, you got the best lady in your cardiff store iffatara, she help me to choose the best fragrance with her great communication skills which help me a lot, she has great product knowledge as well. Thanks

Reply from The Perfume Shop - Cardiff 173
I love the shop quick to deliver thank you BRB soon

Reply from The Perfume Shop - Cardiff 173

Reply from The Perfume Shop - Cardiff 173
Absolutely amazing service would highly recommend definitely be using this service again thank you again

Reply from The Perfume Shop - Cardiff 173

Reply from The Perfume Shop - Cardiff 173
Have been a member for years always a pleasure to shop with you

Reply from The Perfume Shop - Cardiff 173

Reply from The Perfume Shop - Cardiff 173
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