The Perfume Shop - Clydebank 116 Reviews 

91
TrustScore 5 out of 5

4.9

60 Sylvania Way, Clydebank Shopping Centre, G81 2UA CLYDEBANK, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lorraine is an absolute gem and has made my day! She guided me through the process of sizes and fragrances with a smile. Lovely girl and gift wrapped everything beautifully. Jo was very kind too. 5 s... See more

Rated 5 out of 5 stars

Went into the Perfume shop in the Clydebank shopping centre to buy a birthday gift. The service and cheer I received from Lorraine was absolutely fantastic. Helped me decide and she then beautifull... See more

Company replied

Rated 5 out of 5 stars

This review is a little late, I made my purchase in the store roughly the end of November 2024. I was looking for the original Gucci aftershave, my dad refuses to wear anything else!!! At the perfum... See more

Rated 5 out of 5 stars

Fabulous staff in this shop, Karen and her assistant made our day out very special. They gift wrapped all the purchases, gift bagged and gave us all our special extras that were complimentary to our p... See more


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • 60 Sylvania Way, Clydebank Shopping Centre, G81 2UA, CLYDEBANK, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

91 reviews

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4.9

All reviews

(91)

35,754 reviews in the last 12 months

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Rated 5 out of 5 stars

Aimee was really helpful in helping me…

Aimee was really helpful in helping me choose my valentines gift getting me the best offer very happy x

February 4, 2026
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Collette

Collette. Great service very helpful goes above and beyond

February 3, 2026
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great experience

Great experience, Lorraine was extremely friendly and helpful. Nothing was too much trouble she was patient and very knowledgable in recommending new perfumes. Got a fantastic deal with points card. Would recommend.

February 2, 2026
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lorraine and Collette were super…

Lorraine and Collette were super knowledgable and friendly, left with two stunning products and signed up to the rewards system will for sure be back.

February 2, 2026
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service spent more than a was…

Great service spent more than a was ment to thanks xx Lorraine Clydebank store

February 2, 2026
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The staff in the perfume shop are very…

The staff in the perfume shop are very professional lovely so nice to speak to no trouble in helping you find the right perfume.

February 2, 2026
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ava was so helpful

Ava was so helpful! First class service.

January 28, 2026
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing staff

Wow what can I say about the staff in Clydebank store they all go above and beyond to help you decide what perfume suits your style. Karen done me a big favour and told me the truth about the perfume I was trying on, she told me if it was nice or not which I totally appreciated 😁 I wouldn’t use any other store.

January 26, 2026
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hello,

We appreciate your wonderful feedback regarding your experience in our store. We're happy to hear that our team's assistance was so helpful and honest. Thank you for shopping with us!

Many thanks,
Jasmyn
The Perfume Shop

Rated 5 out of 5 stars

Clydebank store make shopping for perfume a delght

Absolute delight shopping in the clydebank store,COLLETTE IS A REAL CONNISUR OF PERFUMES, always fabulously helpful, and I always leave with wonderful smelling fragrances for gifts, thanks to Collette.

December 19, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hello,

We're delighted you enjoyed shopping at our store. It's great to hear that our team member was helpful and that you found wonderful fragrances for gifts. Thank you for your positive feedback!

Kind regards,
Jasmyn
The Perfume Shop

Rated 5 out of 5 stars

Visited the Clydebank store numerous…

Visited the Clydebank store numerous times in between Christmas and the store team leader Karen was more than exceptional, and Karen's care assistance and understanding was more than amazing my girl friend left the shop feeling very overwhelmed

Wish there was more like Karen

December 11, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

Clydebank store.

The staff a Clydebank store a very kind and helpful. Always look after me and help me choose Xmas presents .

November 29, 2025
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

Went in store and the staff were more…

Went in store and the staff were more than helpful. I got great advice about the gifts I was buying . Thank you

November 30, 2025
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Rated 5 out of 5 stars

Easy to find what I was looking g for

Easy to find what I was looking g for

November 20, 2025
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Easy to order online

I ordered online no problem making an account I picked what I wanted at a good price too I put in my order through and it came the next day I was so impressed

November 17, 2025
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Great Shop! Friendly Staff

Great shop! Holly was super helpful helping pick a fragrance and very friendly. 5 Stars !

November 17, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for a lovely review, we value your feedback.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Always buy from the perfume shop always…

Always buy from the perfume shop always have great deals online but sometimes buy from clydebank store

November 10, 2025
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Colette is the best

I recently visited the Clydebank store and was greeted and served by colette. I can’t thank her enough she helped me pick the perfect scent for my boyfriend’s Christmas. Everytime I go into the store she’s always happy to help and gives me the best deals. Wish everyone was like her she takes away all the stress of Xmas shopping

November 12, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Great choice of purfumes and…

Great choice of purfumes and aftershaves . Good value for money and the ordering process was very easy .

November 3, 2025
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for a lovely review. We appreciate your feedback.

The Perfume Shop.

Rated 5 out of 5 stars

Great service especially from the…

Great service especially from the Clydebank branch over the years. Thank you.

October 14, 2025
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Thanks for your review!

It's great to hear your positive feedback. We value you.

Kind regards,
Sharain - The Perfume Shop

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