Lorraine is an absolute gem and has made my day! She guided me through the process of sizes and fragrances with a smile. Lovely girl and gift wrapped everything beautifully. Jo was very kind too. 5 s... See more
Company replied
60 Sylvania Way, Clydebank Shopping Centre, G81 2UA CLYDEBANK, GB
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Lorraine is an absolute gem and has made my day! She guided me through the process of sizes and fragrances with a smile. Lovely girl and gift wrapped everything beautifully. Jo was very kind too. 5 s... See more
Company replied
Went into the Perfume shop in the Clydebank shopping centre to buy a birthday gift. The service and cheer I received from Lorraine was absolutely fantastic. Helped me decide and she then beautifull... See more
Company replied
This review is a little late, I made my purchase in the store roughly the end of November 2024. I was looking for the original Gucci aftershave, my dad refuses to wear anything else!!! At the perfum... See more
Fabulous staff in this shop, Karen and her assistant made our day out very special. They gift wrapped all the purchases, gift bagged and gave us all our special extras that were complimentary to our p... See more
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
60 Sylvania Way, Clydebank Shopping Centre, G81 2UA, CLYDEBANK, United Kingdom
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#Jeannielovesabargain .25% Off 😍let's Have a 👀Thanks to collette left with a lovely gift set,Helpful,Friendly & As Always Service With A Smile 😃
Although marking prices down can be a bit misleading,I prefer my discount off at the till .

Reply from The Perfume Shop - Clydebank 116

Reply from The Perfume Shop - Clydebank 116
Holly at Clydebank store is so helpful, informative, patient and friendly!! Would 100% recommend a visit here x

Reply from The Perfume Shop - Clydebank 116
Amy was very attentive, and has great customer service skills

Reply from The Perfume Shop - Clydebank 116
Huge thank you to Collette so helpful with advice on my daughters perfume will def be back!

Reply from The Perfume Shop - Clydebank 116
I use The Perfume shop in Clydebank for my perfume and aftershave gifts and essentials. The manager Collette and her team are always happy to spend time, taking me through the various new editions etc. I would strongly recommend the friendly staff to anyone.

Reply from The Perfume Shop - Clydebank 116
Bernie helped me today 😊 outstanding customer service - as always! Helped me with recommendations and made sure I was completely happy with what I was buying. Immaculate shop - always inviting.

Reply from The Perfume Shop - Clydebank 116
Wow what can I say, Ava helped me so much with a new bottle of perfume, she sprayed some on my skin to let me get a proper smell of it on me.

Reply from The Perfume Shop - Clydebank 116
Great service today from Holly. Discount on perfume as well 😊

Reply from The Perfume Shop - Clydebank 116
Was served by bernie and ava,Team clydebank are always happy to help and go above and beyond when helping me decide

Reply from The Perfume Shop - Clydebank 116
Berny was very nice and was very helpful when helping me decide on getting two perfumes

Reply from The Perfume Shop - Clydebank 116
The salesperson noticed that I somehow managed to have two points cards on the go at the same time and were helpful in instructing me in how to resolve the issue.

Reply from The Perfume Shop - Clydebank 116
Staff were very helpful and lovely, happy to help out whatever you need with price checking and deals, and offering personalised gift wrapping. Great wee shop

Reply from The Perfume Shop - Clydebank 116
Ava was very pleasant and helpful in store today very happy with service all round definitely be back 😀

Reply from The Perfume Shop - Clydebank 116
Served by Ava and Bernie at Clydebank. Fab service and really helpful and friendly. I will come back. Great.

Reply from The Perfume Shop - Clydebank 116
Fabulas and friendly service. Manager Collette very knowledgeable and helpful.

Reply from The Perfume Shop - Clydebank 116
The customer service is great very helpful and nice good with the public
Bernie

Reply from The Perfume Shop - Clydebank 116
Really I am so happy and thank you so much for Bernie , she is very good customer service,

Reply from The Perfume Shop - Clydebank 116
Aimee was very helpful... pleasure coming into the store

Reply from The Perfume Shop - Clydebank 116
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