The Perfume Shop - Clydebank 116 Reviews 

91
TrustScore 5 out of 5

4.9

60 Sylvania Way, Clydebank Shopping Centre, G81 2UA CLYDEBANK, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lorraine is an absolute gem and has made my day! She guided me through the process of sizes and fragrances with a smile. Lovely girl and gift wrapped everything beautifully. Jo was very kind too. 5 s... See more

Company replied

Rated 5 out of 5 stars

Went into the Perfume shop in the Clydebank shopping centre to buy a birthday gift. The service and cheer I received from Lorraine was absolutely fantastic. Helped me decide and she then beautifull... See more

Company replied

Rated 5 out of 5 stars

This review is a little late, I made my purchase in the store roughly the end of November 2024. I was looking for the original Gucci aftershave, my dad refuses to wear anything else!!! At the perfum... See more

Rated 5 out of 5 stars

Fabulous staff in this shop, Karen and her assistant made our day out very special. They gift wrapped all the purchases, gift bagged and gave us all our special extras that were complimentary to our p... See more


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • 60 Sylvania Way, Clydebank Shopping Centre, G81 2UA, CLYDEBANK, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(91)

36,253 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery

September 27, 2025
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your feedback! It's great to hear you have had a 5* experience.

Have a lovely weekend!
Sharain - The Perfume Shop

Rated 5 out of 5 stars

#Jeannielovesabargain .25% Off 😍let's…

#Jeannielovesabargain .25% Off 😍let's Have a 👀Thanks to collette left with a lovely gift set,Helpful,Friendly & As Always Service With A Smile 😃
Although marking prices down can be a bit misleading,I prefer my discount off at the till .

September 5, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thank you so much for your review. We appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Very friendly

Very friendly, good service

July 30, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Holly at Clydebank store is so helpful

Holly at Clydebank store is so helpful, informative, patient and friendly!! Would 100% recommend a visit here x

July 30, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Great service

Amy was very attentive, and has great customer service skills

July 27, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Rated 5 out of 5 stars

Huge thank you to Collette so helpful…

Huge thank you to Collette so helpful with advice on my daughters perfume will def be back!

July 27, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Rated 5 out of 5 stars

Coming up smelling of Channel

I use The Perfume shop in Clydebank for my perfume and aftershave gifts and essentials. The manager Collette and her team are always happy to spend time, taking me through the various new editions etc. I would strongly recommend the friendly staff to anyone.

July 26, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Rated 5 out of 5 stars

Outstanding customer service - as always! 😊

Bernie helped me today 😊 outstanding customer service - as always! Helped me with recommendations and made sure I was completely happy with what I was buying. Immaculate shop - always inviting.

July 22, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Wow what can I say

Wow what can I say, Ava helped me so much with a new bottle of perfume, she sprayed some on my skin to let me get a proper smell of it on me.

July 16, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Great shop

Great service today from Holly. Discount on perfume as well 😊

July 6, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hey,

Thanks for your review. I am pleased to hear you had a 5* experience with us.

Thank you!
The Perfume Shop.

Rated 5 out of 5 stars

Was served by bernie and ava,Team…

Was served by bernie and ava,Team clydebank are always happy to help and go above and beyond when helping me decide

June 30, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

Berny was very nice and was very…

Berny was very nice and was very helpful when helping me decide on getting two perfumes

June 30, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

The salesperson noticed that I somehow…

The salesperson noticed that I somehow managed to have two points cards on the go at the same time and were helpful in instructing me in how to resolve the issue.

June 18, 2025
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Staff were very helpful and lovely

Staff were very helpful and lovely, happy to help out whatever you need with price checking and deals, and offering personalised gift wrapping. Great wee shop

June 27, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Thank you so much for your review!

The Perfume Shop.

Rated 5 out of 5 stars

Ava was very pleasant and helpful in…

Ava was very pleasant and helpful in store today very happy with service all round definitely be back 😀

June 20, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Served by Ava and Bernie at Clydebank

Served by Ava and Bernie at Clydebank. Fab service and really helpful and friendly. I will come back. Great.

June 19, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

It's great to hear of your 5* experience with us. Thank you for your support!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Fabulas and friendly service

Fabulas and friendly service. Manager Collette very knowledgeable and helpful.

June 10, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

The customer service is great very…

The customer service is great very helpful and nice good with the public
Bernie

June 9, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Really I am so happy and thank you so…

Really I am so happy and thank you so much for Bernie , she is very good customer service,

June 4, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Hi,

Thanks for your review. I am happy to hear of your recent experience.

Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Aimee was very helpful..

Aimee was very helpful... pleasure coming into the store

May 10, 2025
Unprompted review
The Perfume Shop - Clydebank 116 logo

Reply from The Perfume Shop - Clydebank 116

Thank you for your positive review!

The Perfume Shop.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look