The free gift was out of stock but the manager went out of her way procure it, which made my 18 year old granddaughter very happy
Company replied
Location
Switch locationc/o Boundary Mills, Vivary Way, BB8 9NW COLNE, GB
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See what reviewers are saying
I was served by Dreesha , she went above and beyond to make sure I left a very happy customer after telling her I didn’t know what to get, she even gift wrapped my wife’s anniversary perfume on her... See more
Company replied
Excellent customer service by Tracey. I
Company replied
I was ik boundary mill on a dull day and Maryam, Tracey and Emily were very friendly and helpful with choosing a quick perfume and they also provided me with some free samples and an amazing free gift... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Boundary Mills, Vivary Way, BB8 9NW, COLNE, United Kingdom
4.9
Excellent
482 reviews
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Amazing service from the young ladies
Amazing service from the young ladies, Dreesha, and amina at the colne store, very helpful and pleasant
March 13, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really quick expert service by Amina
Really quick expert service by Amina. Great service
March 13, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alia was lovely so friendly aand…
Alia was lovely so friendly aand attentive
March 13, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from the…
Amazing customer service from the perfume shop at Boundary Outlet. Fully satisfied.
March 12, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Happy with my purchase..
March 12, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfect perfume experience
Great experience, super helpful and knowledgeable staff. Beautiful gift wrapping too, love the personalised ribbon option as well.
March 12, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amina and John was really great been…
Amina and John was really great been here a long time and never had customer service like this before really amazing!!!
March 12, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maryam and Alia
I went in this morning, I was greeted with a warm welcome by two loveley ladies, Maryam and Alia. They were very helpful!
March 12, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dreesha was very helpful and friendly
Dreesha was very helpful and friendly, thank you.
March 11, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dreesha was so lovely and helpful
Dreesha was so lovely and helpful. Amazing service! Would definitely recommend
March 11, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Misbah was really helpful and very…
Misbah was really helpful and very patient to help me find the perfect perfume
March 11, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely lady was very helpful dreesha xx
March 11, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service!
March 11, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
good customer service staff are very…
good customer service staff are very polite. helped me pick the scent that is to my taste
March 7, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maryam, Tracey and Emily
I was ik boundary mill on a dull day and Maryam, Tracey and Emily were very friendly and helpful with choosing a quick perfume and they also provided me with some free samples and an amazing free gift. Thank you to all three staff for being so accommodating, will definitely be coming back here!!
March 9, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great shop with very helpful staff
Maryam was great help while picking out a gift for my mum’s birthday. She was willing to go through prices, new ins, additional gifts etc. all while being friendly and very approachable. I would recommend coming to this shop as this was one of the best shopping experiences I have had.
March 9, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff were friendly and helpful
The staff were friendly and helpful. Zak was really nice
March 8, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Natalie
Thank you Natalie, Very helpful and knowledgeable with my choices today. Lovely customer services.
March 8, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The workers were super helpful and…
The workers were super helpful and lovely.
March 8, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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