The free gift was out of stock but the manager went out of her way procure it, which made my 18 year old granddaughter very happy
Company replied
Location
Switch locationc/o Boundary Mills, Vivary Way, BB8 9NW COLNE, GB
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See what reviewers are saying
I was served by Dreesha , she went above and beyond to make sure I left a very happy customer after telling her I didn’t know what to get, she even gift wrapped my wife’s anniversary perfume on her... See more
Company replied
Excellent customer service by Tracey. I
Company replied
I was ik boundary mill on a dull day and Maryam, Tracey and Emily were very friendly and helpful with choosing a quick perfume and they also provided me with some free samples and an amazing free gift... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Boundary Mills, Vivary Way, BB8 9NW, COLNE, United Kingdom
4.9
Excellent
482 reviews
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Great store with great deals
Great store with great deals. Zak was very helpful.
March 8, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely store
We were assisted by Zak, he was very informative and helpful! Made our experience efficient and enjoyable.
March 8, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really helpful and lovely service 😊
Really helpful and lovely service 😊
March 7, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent srevice from a vey nice…
Excellent srevice from a vey nice young lady. Nothing was to much trouble. Shopping for 2 of my sons girlfriends 21st presents. Bought perfume x2 with discount and a free umbrella. Liked the deal so much got my sons to buy the deal for my mother's day present. Chuffed.
March 7, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you for helping me choose a…
Thank you for helping me choose a perfume with your patience and different seats/ suggestions x
March 7, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service in store tiday
March 3, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service from Zak
Fantastic service from Zak - will be returning again !! Thank you
February 28, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
John fantastic person so helpfull
Been in store John helped ys out with a issue so polite professional and helf full
February 27, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zak was kind and helpful
February 25, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service
Zak was very helpful and helped me chose the right perfume
February 25, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Visited today and was served by Zak in Colne. He helped me choose a scent and talked through different options. Excellent customer service - thank you.
February 24, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The service is outstanding
Honestly the best service I’ve ever experienced. There was 3 of them in and all offered an input and helped me decide ⭐️⭐️⭐️⭐️⭐️
February 19, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service and lovely…
Excellent customer service and lovely staff who go above and beyond! My go to shop for perfume 😌
February 18, 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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