I had an amazing experience at the perfume shop, all thanks to Zara. She was incredibly knowledgeable, patient, and really took the time to help me find the perfect scent. She was so warm and friendly... See more
Location
Switch locationUnit 1a West Orchards Shopping Centre, CV1 1QX COVENTRY, GB
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Ashleigh ⭐⭐⭐⭐⭐ I had a great experience at this perfume shop in Coventry. The staff were friendly, knowledgeable, and helped me find the perfect fragrance. There was a wide selection of perfumes at c... See more
Company replied
Ashleigh was really kind and patient and helpful i enijoyed the service
Company replied
Ashleigh has the best service really helpful and helped me find the perfect fragrance for myself,will Def be back
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 1a West Orchards Shopping Centre, CV1 1QX, COVENTRY, United Kingdom
5.0
Excellent
2K reviews
Asks customers to review
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Serena is a very good service and she…
Serena is a very good service and she gave me the best experience I could possibly get and for me to have a fragrance that makes me smell amazing
June 9, 2026
Unprompted review
Zara was incredible
I had an amazing experience at the perfume shop, all thanks to Zara. She was incredibly knowledgeable, patient, and really took the time to help me find the perfect scent. She was so warm and friendly, and I left feeling truly delighted. I highly recommend asking for Zara if you visit!
June 9, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ashleigh had the best service really…
Ashleigh had the best service really paid attention to details and helped me find a perfect fragrance for fathers day and great gift wrapping
June 8, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh has the best service really…
Ashleigh has the best service really helpful and helped me find the perfect fragrance for myself,will Def be back
June 8, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh very cooperative best-selling…
Ashleigh very cooperative best-selling customer service provided by this beautiful girl very happy with the service definitely come again .
Thank you.
June 8, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tajinder she was receptive and helpful…
Tajinder she was receptive and helpful attending to me and picked the best perfume for me. Happy with her services
June 8, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh ⭐⭐⭐⭐⭐
Ashleigh ⭐⭐⭐⭐⭐
I had a great experience at this perfume shop in Coventry. The staff were friendly, knowledgeable, and helped me find the perfect fragrance. There was a wide selection of perfumes at competitive prices, and the quality was excellent. The store was clean, well-organized, and the customer service was outstanding. I would highly recommend this shop to anyone looking for genuine fragrances and a pleasant shopping experience. I will definitely be returning in the future.
June 8, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The service is as always amazing
The service is as always amazing. Thank you for being here for us!!
Thank you Ashleigh for being great!!
June 6, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh was very amazing welcoming and…
Ashleigh was very amazing welcoming and so friendly the best customer service I got so far this year
June 6, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wanemi was an absolutely excellent…
Wanemi was an absolutely excellent worker helping me and my friends pick a good perfume she gave us a wounderfil and pleasant experience-saul
June 5, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was down at perfume shop today to pick up a gift
Was down at perfume shop today to pick up a birthday gift and I was shown around by Ashleigh, she was very friendly and had great customer service overall was a great and easy going experience
June 5, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wanemi was The best❤️❤️
June 5, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Ashleigh
I was served by Ashleigh. She is very friendly and helpful.
June 5, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ethan was very helpful and saw to me
June 4, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came to the shop today and Ethan served…
Came to the shop today and Ethan served us really nice and sweet
June 4, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ethan was incredibly helpful!
June 3, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
Great service! Ethan was super friendly and really helpful.
June 3, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
She was helping with good choices and…
She was helping with good choices and time for everything. Her name is Awa.
June 1, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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