Kay is a very good customer servicr advider. I am always looking foward to shopping at Superdrugs whenever she is around. She is pleasant, polite and takes time to listen to the customer. She is an as... See more
Company replied
c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US CROYDON, GB
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Kay is a very good customer servicr advider. I am always looking foward to shopping at Superdrugs whenever she is around. She is pleasant, polite and takes time to listen to the customer. She is an as... See more
Company replied
Great advice about a cologne for my teenage son - wasn't in stock so the Lady on the counter ordered it for me and when I asked about my own cologne - instead of selling me the stand alone bottle , s... See more
Company replied
A wonderful experience. Rece was very helpful and patient with me while I made my purchase. I felt understood and comfortable. If you’re in need of a fragrance, Rece is your go to man. I will definite... See more
Company replied
Quality product at reasonable price.
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US, CROYDON, United Kingdom
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KAY, always professional with a laugh, extremely helpful today, the shop was busy but she was multitasking with ease 😉.
Thanks KAY

Reply from The Perfume Shop - Croydon SD 548
Amazing time.. had such a helpful person
Charmane @ Croydon Superdrug perfume shop

Reply from The Perfume Shop - Croydon SD 548
We had an enjoyable experience yesterday. Kay provided exceptional customer service; she was very patient, knowledgeable, and always wore a smile, which is rare in today’s face-to-face interactions. She also highlighted the best deals without making us feel pressured to buy. As a result, we (or should I say my husband) ended up purchasing more perfume than originally planned, but we made significant savings - much better than the offers in Boots. Thank you for making shopping less stressful!

Reply from The Perfume Shop - Croydon SD 548
The sales representative was very helpful and very resourceful.

Reply from The Perfume Shop - Croydon SD 548
Amtul and charmane were very patient and kind towards me during my session. Seriously haven't met someone like them. Would like to shop again for a million times and thanks for the gift.

Reply from The Perfume Shop - Croydon SD 548
Very professional service from Kay. Would definitely recommend.

Reply from The Perfume Shop - Croydon SD 548
Kay Is a very lovely lady and have a great customer service.

Reply from The Perfume Shop - Croydon SD 548
Kya has been good to me… nice and chatty.. will love to see more of her

Reply from The Perfume Shop - Croydon SD 548
I ordered this perfume as a gift just 3 days before the time and it arrived on time which was great as I did not think it would so just for that reason perfume shop deserve a 5*

Reply from The Perfume Shop - Croydon SD 548
The sales representative by name Kay was so good, excellent and exceptional in her duties.

Reply from The Perfume Shop - Croydon SD 548

Reply from The Perfume Shop - Croydon SD 548
Rhys was amazing and created a perfume tester fan for me to choose which perfume to come back and purchase, so I could have a think about it! Amazing customer service 10/10

Reply from The Perfume Shop - Croydon SD 548
I had a lovely experience at the perfume shop and was served by the lovely Charmane. I definitely recommend doing your perfume shopping here.

Reply from The Perfume Shop - Croydon SD 548
Kay was exceptionally helpful and show great customer service and care.

Reply from The Perfume Shop - Croydon SD 548
My experience today was fantastic! I came into the store looking for a fragrance as a gift for my sister. I was greeted by Rhys with a warm friendly smile. He asked me how he could help and what I was looking for. He was very attentive and tried multiple samples whilst always checking if the scent was a long the lines of what I was looking for. His charm and friendly made the whole experience so much better. He was informative on the different brands and deals. He was patient too. I found the perfect scent for my sister and an amazing deal. I’ll most definitely come back to purchase my own scent. The staff are so knowledgeable and friendly.

Reply from The Perfume Shop - Croydon SD 548
Kay was Amazing, She demonstrated excellent customer service. This has always been my only cologne shop as I have always experienced great service.

Reply from The Perfume Shop - Croydon SD 548
Amazing service by "Shanade" today!! She was very helpful and informative! Love to visit agai! Very friendly service by her. She showed me perfumes within my budget, and even wrapped them beautifully!

Reply from The Perfume Shop - Croydon SD 548
Always get a friendly member of staff serving me. She is amazing with the public.
Thank you for always being pleasant and curtious

Reply from The Perfume Shop - Croydon SD 548
Excellent customer service at the perfume shop Croydon
Both kay and Char were great.

Reply from The Perfume Shop - Croydon SD 548
I went into whitgift centre in Croydon on the 24.05.25 as i wanted to purchase a perfume but was looking for a bargain buy . I knew i had little time to make a purchase but was overwhelmed by the sheer number of perfumes on offer. As i browsed i was greeted warmly by the shop assistant and she was very receptive and kind. She went the extra mile to help me make my choice and gave me samples to try . She never rushed or put pressure on me to make a purchase but was very patient whilst i made my decision. Service with a smile in wishing me a good day.
Had to ask her name to give positive feedback as her
great customer service is rare to find in stores

Reply from The Perfume Shop - Croydon SD 548
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