The Perfume Shop - Croydon SD 548 Reviews 

60
TrustScore 5 out of 5

4.8

c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US CROYDON, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Kay is a very good customer servicr advider. I am always looking foward to shopping at Superdrugs whenever she is around. She is pleasant, polite and takes time to listen to the customer. She is an as... See more

Company replied

Rated 5 out of 5 stars

Great advice about a cologne for my teenage son - wasn't in stock so the Lady on the counter ordered it for me and when I asked about my own cologne - instead of selling me the stand alone bottle , s... See more

Company replied

Rated 5 out of 5 stars

A wonderful experience. Rece was very helpful and patient with me while I made my purchase. I felt understood and comfortable. If you’re in need of a fragrance, Rece is your go to man. I will definite... See more

Company replied

Rated 4 out of 5 stars

Quality product at reasonable price.

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US, CROYDON, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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4.8

All reviews

(60)

34,559 reviews in the last 12 months

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Rated 5 out of 5 stars

KAY Croydon

KAY, always professional with a laugh, extremely helpful today, the shop was busy but she was multitasking with ease 😉.
Thanks KAY

December 19, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

Amazing time.

Amazing time.. had such a helpful person
Charmane @ Croydon Superdrug perfume shop

December 17, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Rated 5 out of 5 stars

Exceptional customer service by Kay

We had an enjoyable experience yesterday. Kay provided exceptional customer service; she was very patient, knowledgeable, and always wore a smile, which is rare in today’s face-to-face interactions. She also highlighted the best deals without making us feel pressured to buy. As a result, we (or should I say my husband) ended up purchasing more perfume than originally planned, but we made significant savings - much better than the offers in Boots. Thank you for making shopping less stressful!

December 16, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

Amtul and charmane were very patient…

Amtul and charmane were very patient and kind towards me during my session. Seriously haven't met someone like them. Would like to shop again for a million times and thanks for the gift.

November 19, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Very professional service from Kay

Very professional service from Kay. Would definitely recommend.

November 15, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Kay Is a very lovely lady and have a…

Kay Is a very lovely lady and have a great customer service.

November 3, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Kya has been good to me… nice and…

Kya has been good to me… nice and chatty.. will love to see more of her

November 3, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

I ordered this perfume as a gift just 3…

I ordered this perfume as a gift just 3 days before the time and it arrived on time which was great as I did not think it would so just for that reason perfume shop deserve a 5*

October 26, 2025
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

The sales representative by name Kay…

The sales representative by name Kay was so good, excellent and exceptional in her duties.

October 3, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Rated 4 out of 5 stars

Quality product at reasonable price.

Quality product at reasonable price.

July 21, 2025
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

Thanks for your review. It's great to hear you've had a positive experience shopping with us.

The Perfume Shop

Rated 5 out of 5 stars

Rhys was amazing and created a perfume…

Rhys was amazing and created a perfume tester fan for me to choose which perfume to come back and purchase, so I could have a think about it! Amazing customer service 10/10

September 21, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Lovely service

I had a lovely experience at the perfume shop and was served by the lovely Charmane. I definitely recommend doing your perfume shopping here.

September 16, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Kay was exceptionally helpful and show…

Kay was exceptionally helpful and show great customer service and care.

September 19, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

Thanks for your review and kind words. We appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

My fantastic experience

My experience today was fantastic! I came into the store looking for a fragrance as a gift for my sister. I was greeted by Rhys with a warm friendly smile. He asked me how he could help and what I was looking for. He was very attentive and tried multiple samples whilst always checking if the scent was a long the lines of what I was looking for. His charm and friendly made the whole experience so much better. He was informative on the different brands and deals. He was patient too. I found the perfect scent for my sister and an amazing deal. I’ll most definitely come back to purchase my own scent. The staff are so knowledgeable and friendly.

July 26, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Rated 5 out of 5 stars

Amazing service by "Shanade" today!

Amazing service by "Shanade" today!! She was very helpful and informative! Love to visit agai! Very friendly service by her. She showed me perfumes within my budget, and even wrapped them beautifully!

July 8, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Always get a friendly member of staff…

Always get a friendly member of staff serving me. She is amazing with the public.
Thank you for always being pleasant and curtious

June 19, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Excellent customer service at the…

Excellent customer service at the perfume shop Croydon
Both kay and Char were great.

June 14, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

Thank you so much for your 5* review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

I went into whitgift centre in Croydon…great customer service by Estrella

I went into whitgift centre in Croydon on the 24.05.25 as i wanted to purchase a perfume but was looking for a bargain buy . I knew i had little time to make a purchase but was overwhelmed by the sheer number of perfumes on offer. As i browsed i was greeted warmly by the shop assistant and she was very receptive and kind. She went the extra mile to help me make my choice and gave me samples to try . She never rushed or put pressure on me to make a purchase but was very patient whilst i made my decision. Service with a smile in wishing me a good day.

Had to ask her name to give positive feedback as her
great customer service is rare to find in stores

May 24, 2025
Unprompted review
The Perfume Shop - Croydon SD 548 logo

Reply from The Perfume Shop - Croydon SD 548

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

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