Kay is a very good customer servicr advider. I am always looking foward to shopping at Superdrugs whenever she is around. She is pleasant, polite and takes time to listen to the customer. She is an as... See more
Company replied
Location
Switch locationc/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US CROYDON, GB
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See what reviewers are saying
Great advice about a cologne for my teenage son - wasn't in stock so the Lady on the counter ordered it for me and when I asked about my own cologne - instead of selling me the stand alone bottle , s... See more
Company replied
A wonderful experience. Rece was very helpful and patient with me while I made my purchase. I felt understood and comfortable. If you’re in need of a fragrance, Rece is your go to man. I will definite... See more
Company replied
Quality product at reasonable price.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US, CROYDON, United Kingdom
4.8
Excellent
60 reviews
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Rhys the Champion !
It was an absolute pleasure to be served by Rhys. Very polite & efficient service.
We stumbled across an issue with the personalised ribbon printer but he handled it with grace and tact.
Rhys thank you for my perfumer recommendations for my aunty & uncle. I’ll be back again to get a little something for myself :)
May 24, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Amazing customer service
Amazing customer service, helped me find the perfect gift and had a lot of fun with them! Great shopping experience! Thank you Estrella and Rhys
May 24, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
My first time in this shop on for my…
My first time in this shop on for my experience with the customer assistant it's was very good on pleasing if all the shop customer assistant was like this it was be nice going shopping everyday
May 10, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hi,
We appreciate your kind words and are so glad you had a good experience!
The Perfume Shop
Kay has got the best customer service…
Kay has got the best customer service ever, I eventually got to buy more than I expected. Thank you ….
May 10, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Thank you for your positive review!
The Perfume Shop.
Today I visited the perfume shop in…
Today I visited the perfume shop in Superdrug and got excellent service from Nicola and Kay. They worked really well together and found me the perfect perfume for my brothers birthday.
April 28, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hello,
We are so happy to hear about your positive experience with Nicola and Kay! It sounds like they provided exceptional service and helped you find the perfect perfume for your brother's birthday. We are so happy that you enjoyed your visit.
Many thanks,
Jasmyn
Rhys and kay gave amazing customer…
Rhys and kay gave amazing customer service like always thank you guys for the perfume suggestions and your splendid customer service
April 22, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Rhys and kay are very good staff and…
Rhys and kay are very good staff and very professional
April 22, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Great service and understanding of our…
Great service and understanding of our needs by Rhys in the croydon store.
April 21, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Great customer service from Rhys
Great customer service from Rhys! He helped me pick the perfect gift for my partner!
April 21, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Great customer service!!
April 19, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
I visited Superdrug today and got…
I visited Superdrug today and got exceptional service from Rhys today. He took his time and showed me various different fragrances which allowed me to make the best decision.
April 19, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Kay and Tirana are very nice
Kay and Tirana are very nice, polite and very helpful and happy to help,good offers in store.
April 19, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
I had an amazing experience in the…
I had an amazing experience in the store, I was served by two lovely ladies Kay and tiyahna, I got exactly what I wanted 10/10 experience:)
April 19, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Today I went into the perfume shop…
Today I went into the perfume shop counter in superdrug in the Whitgift centre in Croydon. I was looking for a new perfume for my wife and was served by nicola. She was warm friendly and knowledgeable and helped me pick prada paradox which my wife loved. I will definitely return.
April 17, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Croydon SD 548
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Rhys was lovely and helpful
Rhys was lovely and helpful! Thanks again for your time.
April 16, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
good customer service
good customer service , very helpful, her name is Kay .
April 16, 2025
Unprompted review
Reply from The Perfume Shop - Croydon SD 548
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
She went the extra mile...
The young lady that served me was very helpful and went 'the extra mile' for me.
January 20, 2025
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