Jaquie and LeighAnne were so helpful today in helping me choose my perfume for my daughters birthday and made me aware of all the wee offers and extras that were available. They were so friendly help... See more
Location
Switch locationUnit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB
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I visited the store just after lunchtime. I was served by Janet who let me smell a.new fragrance. I decided to buy this - its a present for my sister. I used my points against a reed diffuser and a ca... See more
Company replied
Always buy my perfume and aftershave from this store the girls are always very helpful especially Jackie and Norma Always great service and with a smile nothing is ever a problem for them. Pam at M n... See more
Company replied
Both ladies (Norma and Jeanette)at the Cumbernauld store were very helpful and knowledgeable, Norma served me I ended up with my favourite after shave at nearly half price , a new Ralph Lauren bag for... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, United Kingdom
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Val and Janet were very helpful today!!
Jaquie and LeighAnne were so helpful…
Jaquie and LeighAnne were so helpful today in helping me choose my perfume for my daughters birthday and made me aware of all the wee offers and extras that were available. They were so friendly helpful accommodating and patient. Can't recommend their service enough.
May use AI-assist with repliesRead more
Margaret
Came into shop today for Aftershave and was served by Janet and Val.They were very pleasant and helpfull.Will be going back for more purchases.Thanks Ladies…

Reply from The Perfume Shop - Cumbernauld 179
I was served by Val today in the…
I was served by Val today in the Cumbernauld store. She was absolutely lovely and so helpful. Made the shopping experience very easy and stress free.
Thank you Val ❤️

Reply from The Perfume Shop - Cumbernauld 179
Leanne was very helpful and…
Leanne was very helpful and knowledgeable despite being new to the role.

Reply from The Perfume Shop - Cumbernauld 179
Val was amazing and very helpful
Val was amazing and very helpful. A credit to your company

Reply from The Perfume Shop - Cumbernauld 179
Val & Janet were so brilliant helped me…
Val & Janet were so brilliant helped me get the right perfume for my wife for the wedding thanks again to lovely staff

Reply from The Perfume Shop - Cumbernauld 179
I'm becoming a regular customer
I visited the store just after lunchtime. I was served by Janet who let me smell a.new fragrance. I decided to buy this - its a present for my sister. I used my points against a reed diffuser and a candle and Janet put some of the new fragrance into an atomiser for me. We were able to have a good chat about the shopping centre before another customer arrived and I left with my gift bag full of goodies

Reply from The Perfume Shop - Cumbernauld 179
cumbernauld store
cumbernauld store went in with my baby for a father's day present both the ladies were extremely helpful and kind took extra time to find the perfect scent they even did the ribbon personalisation for me as I had baby and since they took the time to really help me I wasnt able to decide between the scents and ended up getting both.

Reply from The Perfume Shop - Cumbernauld 179
Great staff at the Cumbernauld store
I visit the Cumbernauld store very often to get my perfume refilled and every time I arrive at the store Val, Janet and all the other members of staff are always friendly, chatty and willing to help, they actually take an interest in you and chat away while you’re waiting, it’s always a pleasure to visit the store.

Reply from The Perfume Shop - Cumbernauld 179
Amazing staff…
Always buy my perfume and aftershave from this store the girls are always very helpful especially Jackie and Norma Always great service and with a smile nothing is ever a problem for them. Pam at M nd D Green

Reply from The Perfume Shop - Cumbernauld 179
Had a great experience
Had a great experience, served by Jane, very friendly and helpful. Excellent customer service. Perfume all beautifully gift wrapped as well.

Reply from The Perfume Shop - Cumbernauld 179
Great customer service by val

Reply from The Perfume Shop - Cumbernauld 179
Val and Janet were amazing in helping…
Val and Janet were amazing in helping me choose the perfect aftershave

Reply from The Perfume Shop - Cumbernauld 179
Val and Janet were super helpful with…
Val and Janet were super helpful with everything I needed!! Super polite and kind aswell

Reply from The Perfume Shop - Cumbernauld 179
Served by the lovely Janet it’s a…
Served by the lovely Janet it’s a pleasure having this store on my door step the woman are all so friendly and efficient and so helpful nothing is too much trouble thanks again Janet for another 5star visit

Reply from The Perfume Shop - Cumbernauld 179
Had the greatest experience with Norma…
Had the greatest experience with Norma and Janet. So helpful and kind. Been shopping with the perfume shops for years and today being my best experience lovely women. Was supposed to just be looking and ended up with two new beautiful perfumes thanks so much

Reply from The Perfume Shop - Cumbernauld 179
Janet was amazing serving me today in…
Janet was amazing serving me today in the Cumbernauld store 10/10 service!

Reply from The Perfume Shop - Cumbernauld 179
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