I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... See more
Company replied
Location
Switch locationUnit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
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See what reviewers are saying
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... See more
Company replied
I had such a lovely experience in the perfume shop recently, being served by the amazing Georgia. She really helped me understand the scents and what would suit me, for day and evening time. I came aw... See more
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Everytime I go into the perfume shop I’m always greeted by the same lovely lady Robbie who always knows exactly what I want!! Amazing customer service and knows a lot about what he’s selling!
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, United Kingdom
4.9
Excellent
194 reviews
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I was treated very well and I would…
I was treated very well and I would definitely come here again
March 27, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What a way to turn a Paige!
Page in the Derbion ground floor was absolutely fantastic.
Exceptionally courteous, knowledgeable and willing to go the extra mile ( not for commission ) but to ensure that I had the scent notes, I described and loved.
The new idea of testing a fragrance is great too... please keep it.
10 star rating for Paige, never lose this staff member
March 27, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paige was brilliant.
Paige was brilliant.
Spent a while in the shop purchasing scents, she was knowledgeable and very helpful.
Every Perfume Shop needs a Paige!
March 27, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer care service
I ordered some aftershave for my husband at Derbion store 370 in Derby on Monday,the item wasn’t in stock but Hayley was excellent- really helpful & ordered it in then notified me that it was in store ready for collection the next day,very impressive customer service I’ll not hesitate to visit again
March 23, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicole gave me such a lovely service in…
Nicole gave me such a lovely service in the perfume shop great interaction energy was warm felt very welcomed thank you NICOLE 😁
March 25, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Service!!
I was served by Paige, Nicole and Lynne they were all lovely and really helped me choose a great perfume. I love Shopping here and will be back😊😊
March 21, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lynne was very kind as patience with me…
Lynne was very kind and patient with me because I wasn’t sure what perfume I wanted to get for a friend’s birthday.
March 21, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely beautiful experience with…
Absolutely beautiful experience with Lynne this morning. Her customer service has been second to none! An absolute asset to your team at the perfume shop! Thankyou Lynne!
March 17, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful & pleasant
The staff were really helpful and pleasant. I also got a great deal with the offers that were available at the time.
March 14, 2026
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Been collecting my order online and…
Been collecting my order online and this wonderful hayley is always been so fabulous and helpful to deal with.
Always friendly and always there to help.
Would depo would like to come back again
March 9, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfect experience
I came into store in derby. I had an idea of what i wanted but Aisha helped me out so much. Pointed me into the right direction for my perfect gift set. Thankyou for a fabulous experience.!! 👌 😁
March 3, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady called Lynne who served me…
The lady called Lynne who served me today was so so and lovely so much that I will always come here for my perfumes in future also your stock is amazing a very happy customer.
March 3, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Hayley in the Derby…
Great service from Hayley in the Derby store. Welcoming, happy service
February 2, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hayley made it amazing for me
Hayley made it amazing for me. Thanks to her for helping me out
January 20, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff was very helpful specially Lin
The staff was very helpful specially Lin :) she let us try many perfume of choice loved her
January 12, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really quick and easy
Really quick and easy, and really good service from lou
January 10, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always helpful Aisha the best returning…
Always helpful Aisha the best returning customer every month I will be coming again next month
January 9, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review it's great to here.
The Perfume Shop
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