I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... See more
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Location
Switch locationUnit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
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See what reviewers are saying
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... See more
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I had such a lovely experience in the perfume shop recently, being served by the amazing Georgia. She really helped me understand the scents and what would suit me, for day and evening time. I came aw... See more
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Everytime I go into the perfume shop I’m always greeted by the same lovely lady Robbie who always knows exactly what I want!! Amazing customer service and knows a lot about what he’s selling!
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, United Kingdom
4.9
Excellent
194 reviews
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Visited the store on the ground floor…
Visited the store on the ground floor today and was served by the store manager Nicky she gave me great service helped me find exactly what I was looking for and was so patient thank you so much I will definitely be back
January 7, 2026
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
Excellent
Robbie served me, was fantastic server and really knew his stuff- Thank you !!
December 31, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
The assistant was exceptionally…
The assistant was exceptionally helpful. She hadn't got the item I wanted but found it elsewhere and ordered it, promising it's arrival before Christmas. It arrived within 2 days. Such a relief.
December 19, 2025
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Order online home delivery the perfumes…
Order online home delivery the perfumes don’t smell the same as the store have a different smell like the perfumes are of so not happy.
December 15, 2025
Reply from The Perfume Shop - Derbion Centre 370
Samera Niaz,
We appreciate your feedback and are sorry the delivered perfumes' scent differed from what you expected. We're sorry this scent didn't meet your expectations.
The Perfume Shop
Delivered quickly
November 12, 2025
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
My online order was a very quick delivery and easy to order with reasonable priced perfumes 100% recommend
My online order was very quick
November 10, 2025
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Enjoyable shopping experience
Shop assistant very knowledgeable and really helpful. Found me an excellent set at an excellent price
October 29, 2025
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for a lovely review. We appreciate your feedback.
The Perfume Shop.
I would say you are one of the best…
I would say you are one of the best perfumes shop both services online and in shop your workers are the best I love going for scent smelling in your shop because your workers make me feel at home. Thank you.
I’m available for PR’s and I will give my honest review.
November 4, 2025
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Amazing products
October 29, 2025
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Great online service very quick…
Great online service very quick shipping products come very quickly and securely packaged
October 12, 2025
Reply from The Perfume Shop - Derbion Centre 370
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
The assistant in store 370 was very…
The assistant in store 370 was very friendly and helped me find something specific. She was patient and offered samples and opinions to help me make a decision.
August 26, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
We're so happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us!
Kind regards,
Jasmyn
The Perfume Shop
Friendly and good value
Alisha was so helpful and patient. Both girls in the shop were friendly and approachable.
August 26, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Buying aftershave for birthday present
Buying aftershave for birthday present. Assistant gave me the best price and free gifts making it extra special. Lynne at store 370 in Derbion. Also gift wrapped it too 😁
August 26, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
We're happy to hear that you received excellent service! We appreciate you acknowledging the team member's support in finding the best offer and gift wrapping the purchase. Thank you for your positive feedback.
Kind regards,
Jasmyn
The Perfume Shop
Lynn
Lynn, was very helpful and approachable, she helped us out with what we needed.
August 26, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
We're happy to hear that you found our team member helpful and approachable! Thank you for sharing your positive experience with us, we appreciate it.
Kind regards,
Jasmyn
The Perfume Shop
Aisha was very helpful in finding the…
Aisha was very helpful in finding the right perfume. She was very patient as I looked around.
August 23, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Lynn was very helpful in the shop today…
Lynn was very helpful in the shop today I got just what I needed the shop was friendly and welcoming will be back !!
August 23, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Amazing experience
What an amazing experience I had on Monday. Georgia clearly takes pride in customer service and looked after me excellently!! Will definitely be returning :)
August 18, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Wonderful service from Aisha
Wonderful service from Aisha. Can’t fault it.
August 22, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
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