I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... See more
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Location
Switch locationUnit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
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See what reviewers are saying
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... See more
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I had such a lovely experience in the perfume shop recently, being served by the amazing Georgia. She really helped me understand the scents and what would suit me, for day and evening time. I came aw... See more
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Everytime I go into the perfume shop I’m always greeted by the same lovely lady Robbie who always knows exactly what I want!! Amazing customer service and knows a lot about what he’s selling!
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, United Kingdom
4.9
Excellent
194 reviews
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Carla was very attentive and had…
Carla was very attentive and had amazing customer service skills, helped my mum pick the perfect perfume
August 22, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Great service
I went to The Perfume Shop to buy a present for a friend. I was served by Nicky and she was so helpful and really took the time to help me choose the perfect gift. Would definitely go back for my next perfume purchase
August 12, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
My husband and I went to pick our…
My husband and I went to pick our wedding scent and honestly the service was incredible, the knowledge that the lady had. Her name was Nicky it was a beautiful experience and my husband left happy. The sent was perfect for the day. Thank you 🫶
August 1, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
I visited the perfume shop in the Derbion center (Downstairs)
I visited the perfume shop in the Derbion (downstairs) this Sunday. Nick was great. She helped me to find exactly what I was looking for and patiently showed me the Maschino range (teddybear bottles). She showed fantastic customer service and a great knowledge of the products.
August 17, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Great customer service
We came into store today and was served by Georgia
We had a great experience in store and Georgia really helped us find the perfume we came in to look for:)
Great customer service and she knew exactly what she was talking about!
We will definitely be back soon !
August 17, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Friendly service and helped me to…
Friendly service and helped me to choose the right one thank you
August 16, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
Wonderful customer service from Aisha.
Wonderful customer service from Aisha.
Very patient and receptive, customer oriented and satisfaction at its peak.
Good job Aisha
Hope to come around more often as my wifey is highly impressed.
August 16, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
All the staff are great served by nic…
All the staff are great served by nic the manager always a pleasure
August 15, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
Was served by a lady called nick she…
Was served by a lady called nick she was really helpful, will definitely be back!!
August 15, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
Hayley was fantastic very helpful very…
Hayley was fantastic very helpful very kind highly recommend this store!! Will definitely be returning
August 15, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
Highly recommend
Went in to buy perfume, Hayley gave fantastic customer service and went home happy with my purchase.
August 14, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
She so nice she name Lynne she so…
She so nice she name Lynne she so perfect and I coming with her
August 14, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Brilliant customer service
Brilliant customer service, lady went all out to help me choose a perfume for my nieces, thankyou soo much
August 14, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Hayley was fantastic whilst helping me…
Hayley was fantastic whilst helping me choose an anniversary present.
She made sure that it would be a perfect match for my wife.
August 12, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
nick was amazing
nick was amazing, knows what she is doing, emily and nice
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Very good service and spray are very…
Very good service and spray are very well kept and smell very nice. By nick. Very coming back to shop in future
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Harleen was absolutely amazing very…
Harleen was absolutely amazing very helpful and patient will definitely come back
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Mika gave the best sales experience…
Mika gave the best sales experience ever! She was really kind and helpful and I was really blown away by her knowledge in perfume. She helped me get the best gift for my wife. She is really happy with it. She gets 5 stars from me thank you mika!!!
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
My experience is really good,Amika…
My experience was really good,Amika customer service is top notch and the manager is a very nice person.
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
I love the way that Mika helped my find…
I love the way that Mika helped my find my personal style. Would recommended amazing service
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
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