The Perfume Shop - Derbion Centre 370 Reviews 

Haley recognised me from previous visits and was very helpful in choosing my next fragrance. She was polite and friendly and made the whole experience very pleasurable.

Perfect customer service, very kind and professional advise. Mike 5* with lots of knowledge.

I had a fantastic experience with Mika at the perfume shop. They were incredibly knowledgeable about the different fragrances and took the time to understand my preferences. Their friendly and attentive approach made me feel valued as a customer, and they helped me find the perfect scent without any pressure. I truly appreciated their patience and expert recommendations. Highly recommend for anyone looking for personalized and professional service!

Hayley was great today I really appreciate

great service

Hi, came today to buy some perfumes and Hayley was really helpful and made the whole experience really nice. She made me feel really welcome and was really easy to approach and have a conversation with.
Recommend coming here if you need to buy any perfumes or aftershaves.

Aisha
She is so welcoming, I'm really happy with the service, Everything was smooth, professional and exceeded my expectations. Thank you!! I will definitely be back.

Lynn was fantastic and a great help

Aisha, Mika and the other person on staff were very good, and all the colleagues were very good. Even came back twice to order again!

Great service from Mika. Would come again!

Harleen was very helpful today and helped me throughout. Will definitely be coming back she made my experience easier!

We were served by Harleen who was very friendly and helpful.

I had a great customer experience with Aisha!

Went into the shop today and was served by Mika who very helpful and friendly

Very good service from Mika

I was looking for a perfume for my wife as a present for her birthday, I went into the shop and the staff member called Hayley was very helpful, letting me sample as many perfumes as I wanted and giving me advice when I told them what sort of smells my wife liked. I walked out of there with a perfume and the wife loves it. Thanks The Perfume Shop.

Aisha was great with recommendations of choosing perfumes. He also packed the gifts for us. Keep it up.

APPRECIATION.

I want to take this moment to give my atmost appreciation to your wonderful staff, "Aisha". Who I had the privilege of being served by, on 7/8/25, at 16:54. We can all agree that in 2025, good customer experience is slowly becoming a rare occurrence, and when you walk in an outlet and find that one person who makes a difference, it makes your entire shopping magical. Hence why I felt it appropriate to appreciate this wonderful shopping experience I had today in your outlet.

Not only did Aisha, do her best to see I got the right products, but she went as far as to enrol me to a VIP rewards customer card where she explained how I will earn points, everytime I shop in your outlet. During my purchase, when Aisha noticed I was stuck with options to pick, she politely and confidently gave her honest recommendations to what other customers like, trending perfumes, new arrivals, including her own personal preferences. Which made it so easy for me to pick a couple of perfumes (which were not cheap, but worth the price and the wonderful service offered). Just to add on, I can confidently say after getting home and trying the perfumes, the scent is, 'Oh, HEAVENLY !!!. All thanks to Aisha.

Kindly let her know her assistance was very much appreciated. She made your entire team shine, including my shopping spree.

Many Thanks once again.

Kind Regards,
A Very Very Happy Customer.