The Perfume Shop - Derbion Centre 370 Reviews 

194
TrustScore 5 out of 5

4.9

Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB


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Rated 5 out of 5 stars

I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... See more

Company replied

Rated 5 out of 5 stars

Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... See more

Company replied

Rated 5 out of 5 stars

I had such a lovely experience in the perfume shop recently, being served by the amazing Georgia. She really helped me understand the scents and what would suit me, for day and evening time. I came aw... See more

Company replied

Rated 5 out of 5 stars

Everytime I go into the perfume shop I’m always greeted by the same lovely lady Robbie who always knows exactly what I want!! Amazing customer service and knows a lot about what he’s selling!

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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4.9

All reviews

(194)

33,664 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic staff and always our go to…

Fantastic staff and always our go to for aftershave or perfume. Highly recommend best in Derby !

August 7, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your review! We appreciate your kind words and thank you so much for shopping with The Perfume Shop.

The Perfume Shop

Rated 5 out of 5 stars

Too good coustomer service very polite…

Too good coustomer service very polite and understanding

Aisha

August 8, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your review! We appreciate your kind words and thank you so much for shopping with The Perfume Shop.

The Perfume Shop

Rated 5 out of 5 stars

Amazing service

Lovely staff

August 8, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.

The Perfume Shop

Rated 5 out of 5 stars

Great customer service and advise from…

Great customer service and advise from Hayley, will definitely return.

August 3, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.

The Perfume Shop

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. They couldn’t be more helpful.
Will shop again here

August 2, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Rated 5 out of 5 stars

Have been there twice I have good…

Have been there twice I have good experience with staff very friendly and cooperative specially Hayley.

August 7, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Helpful and polite

Helpful and polite

August 7, 2025
Unprompted review
The Perfume Shop - Derbion Centre 370 logo

Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Aisha served me and was very helpful in…

Aisha served me and was very helpful in finding me a gift for my partner for our anniversary very professional service with a smile

August 7, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

The most friendliest staff

The most friendliest staff. The manager Nichola looked after me and advised me what would suit you most ! Her knowledge is unreal! Will be coming back 100%

August 7, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Rated 5 out of 5 stars

Hayley was super helpful in picking out…

Hayley was super helpful in picking out the perfect birthday gift for my partner.
I'll totally recommend checking out the store.

August 6, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Lynn was great at 370 Derby had lots of…

Lynn was great at 370 Derby had lots of great options to offer and amazing customer service!

August 6, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Great service

Great service
From the ladies in the perfume shop
Level one
Lynn and Nick

August 6, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Rated 5 out of 5 stars

Hayley @370 was so accommodating

Hayley @370 was so accommodating, she helps me choose something for my husband’s birthday present. Thank you so much.

August 6, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Amazing service

Amazing service. Really polite and friendly staff. Very helpful.
Derby store level 1 :)

August 5, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Lynne is amazing

Lynne is amazing! I always go to her! I would recommend lynne to anyone..brilliant service so friendly & welcoming Derbion level 1

August 4, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thank you. We appreciate you!

Kind regards,
Sharain

Rated 5 out of 5 stars

Good service

Mood serves

August 4, 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

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