We walked into the shop with the idea to buy just one perfume for my mum, but ended up buying 3 perfumes instead. All thanks to Brad who served us, a very good employee who is very talkative, open and... See more
Company replied
Location
Switch locationUnit 50 The Frenchgate Centre, DN1 1SW DONCASTER, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went in the Doncaster shop today and was served by a lovely young man called Brad I don’t have much experience with perfume and was buying it as a present he really helped me find what was the best... See more
Company replied
Ordered online. Website very simple yet inviting. Bought during Black Friday sale with great discount for members (membership was very simple to do and free!). Dispatch and delivery was excellent. Ite... See more
Company replied
Had occasion to visit the Doncaster shop, Frenchgate on Sunday 25th January, and was greeted by Leoni and Brad. Both of them turned out to be professional, informative about the products and were ve... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 50 The Frenchgate Centre, DN1 1SW, DONCASTER, United Kingdom
4.9
Excellent
142 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It went great
It went great, Brad helped us today and it was really helpful, we went into the shop and wanted to buy a single parfume but we ended up buying 3. Great service
January 17, 2026
Unprompted review
Reply from The Perfume Shop - Doncaster 161
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today I came into store and picked out…
Today I came into store and picked out a gift set as a gift. Brad served me and he was very delightful. He was so helpful and knowledgeable about the perfumes you can really tell he’s passionate about what he does
January 17, 2026
Unprompted review
Reply from The Perfume Shop - Doncaster 161
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today i was served by mollie she was…
Today i was served by mollie she was really helpfull and helped me get a gift for my sister.
January 16, 2026
Unprompted review
Reply from The Perfume Shop - Doncaster 161
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good experience Leni was very…
Very good experience Leni was very useful help me find the perfect perfume 10/10
January 16, 2026
Unprompted review
Reply from The Perfume Shop - Doncaster 161
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today i was served by Mollie
Today i was served by Mollie. She was really helpful i will be returning.
January 15, 2026
Unprompted review
Reply from The Perfume Shop - Doncaster 161
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Me and my mum came in looking for an…
Me and my mum came in looking for an aftershave for my dad, brad came straight over to help us find the perfect one found him very helpful and a nice person x
January 15, 2026
Unprompted review
Reply from The Perfume Shop - Doncaster 161
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Molly is a sweetheart
Molly is a sweetheart, she was really nice and polite
January 13, 2026
Unprompted review
Reply from The Perfume Shop - Doncaster 161
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was assisted by the lovely Leoni
Was assisted by the lovely Leoni, I wanted to buy some perfume as a gift for my friend and she helped me choose and also gift wrapped. Couldn’t recommend the Doncaster enough. Thankyou
January 9, 2026
Unprompted review
Reply from The Perfume Shop - Doncaster 161
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Doncaster shop Brad
I went in the Doncaster shop today and was served by a lovely young man called Brad I don’t have much experience with perfume and was buying it as a present he really helped me find what was the best option and was so patient with me really made me feel welcome. You can definitely tell this young man likes his job keep up the good work Brad
January 12, 2026
Unprompted review
Reply from The Perfume Shop - Doncaster 161
Hello,
We're happy to hear that you had such a positive experience in our Doncaster shop. It's wonderful to know that our team member provided patient and helpful service and that you felt welcome. We appreciate your feedback.
Kind regards,
Jasmyn
The Perfume Shop
Great staff and service❤️
January 10, 2026
Unprompted review
Reply from The Perfume Shop - Doncaster 161
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today i went in to the perfume shop i…
Today i went in to the perfume shop i was served by Mollie and Brad i had an amazing experience and will be returning .
January 10, 2026
Unprompted review
Reply from The Perfume Shop - Doncaster 161
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Doncaster 161
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Reply from The Perfume Shop - Doncaster 161
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Reply from The Perfume Shop - Doncaster 161
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Ease of purchase and quick delivery…
Ease of purchase and quick delivery timr considering time of year.
December 4, 2025
Reply from The Perfume Shop - Doncaster 161
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Absolutely fantastic shop a brilliant…
Absolutely fantastic shop a brilliant place to shop at the staff were very good 😊
November 19, 2025
Reply from The Perfume Shop - Doncaster 161
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Ordered online
Ordered online. Website very simple yet inviting. Bought during Black Friday sale with great discount for members (membership was very simple to do and free!). Dispatch and delivery was excellent. Item as described well packaged. Hence 5*
November 26, 2025
Reply from The Perfume Shop - Doncaster 161
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Michael Korrs aftershave
It was very easy to order I found the aftershave very quickly. It took less than 10 minutes from start to finish, kind regards
November 17, 2025
Reply from The Perfume Shop - Doncaster 161
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Brad was just absolutely delightful 5…
Brad was just absolutely delightful 5 star treatment … couldnt help enough very shiney happy person just like myself hence i spent £160 on perfume 🥳🥳🥳go brad ho ho ho merry xmas 🎄🎄🎄🎄🎅🏻🎅🏻🎅🏻
November 20, 2025
Unprompted review
Reply from The Perfume Shop - Doncaster 161
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Doncaster 161
Hi,
I am really sorry to hear about the experience you had recently. Please pop in touch via email at reviews@theperfumeshop.com so a member of our team can look into this for you.
Kind regards,
The Perfume Shop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.