The Perfume Shop - Edinburgh 74 Reviews 

54
TrustScore 5 out of 5

4.8

Unit 24, The Gyle Shopping Centre, South Gyle Broadway, EH12 9JT EDINBURGH, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I am a client of Perfume Shop in last 18 years and have to say I never was let done and all places the stuff are so amazing. My local is in the Gyle shopping Centre and two lovely ladies Sofia and... See more

Company replied

Rated 5 out of 5 stars

Arrived at perfume shop to buy my aftershave and meet two lovely ladies named Dawn and Dionne these ladies could not be any more helpful after a long days work. Professional and efficient and had me l... See more

Company replied

Rated 5 out of 5 stars

Another successful visit to the Perfume shop at the Gyle in Edinburgh. Wanted to spoil myself with a new perfume/aftershave. Dawn and Dianne were very helpful and suggested a new Prada that had come i... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 24, The Gyle Shopping Centre, South Gyle Broadway, EH12 9JT, EDINBURGH, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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4.8

All reviews

(54)

36,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchased Jean Paul today

Purchased Jean Paul today, what an amazing service. Kerry was so helpful and so patient with me making my choice. What an asset and will definitely be getting my custom again.

June 20, 2025
Unprompted review
The Perfume Shop - Edinburgh 74 logo

Reply from The Perfume Shop - Edinburgh 74

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

I was in at perfume shop Gyle

I was in at perfume shop Gyle, the girls were all very helpful and knowledgeable. Such a kind and amazing service. Will definitely be back. Thank you all.

June 20, 2025
Unprompted review
The Perfume Shop - Edinburgh 74 logo

Reply from The Perfume Shop - Edinburgh 74

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Exceptional service

Popped in to the Gyle store today to purchase a holiday fragrance and received exceptional service from the store manager, Dionne. They created an expert experience and a very happy customer.

May 12, 2025
Unprompted review
The Perfume Shop - Edinburgh 74 logo

Reply from The Perfume Shop - Edinburgh 74

Thank you for your positive review!

The Perfume Shop.

Rated 5 out of 5 stars

The person the gift was for was…

The person the gift was for was overjoyed thanks 😊

April 3, 2025
The Perfume Shop - Edinburgh 74 logo

Reply from The Perfume Shop - Edinburgh 74

Hello,

Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

good for gifts

delivery was really fast, I asked for it my perfume to be wrapped and it was done well :)

March 17, 2025
The Perfume Shop - Edinburgh 74 logo

Reply from The Perfume Shop - Edinburgh 74

Hello,

Thank you for your kind review! We're thrilled to hear you were happy with the speed of your delivery and that your perfume was wrapped to your liking. We strive to provide a positive experience for all our customers.

Kind regards,
Jasmyn

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