Ohh my God best experience ever. It was an absolute pleasure to be served by Amy who eas patient and very knowledgeable on perfumes her colleague Samra was an absolute perfume guru and she went out of... See more
Company replied
Unit 20b, Kinnaird Park, EH15 3RD FORT KINNAIRD, GB
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Ohh my God best experience ever. It was an absolute pleasure to be served by Amy who eas patient and very knowledgeable on perfumes her colleague Samra was an absolute perfume guru and she went out of... See more
Company replied
Samra and the other staff are always so helpful to help me find gifts for my family and friends, they always never fail to impress me with their ideas and make sure I get my monies worth so thank you... See more
Company replied
I went to the perfume shop fort Kinnaird Edinburgh and the ladies who served me were awesome, patient, kind and very helpful 😊 their names are McKenna and Samra. Absolutely amazing staff, I will Abso... See more
Company replied
Good nice customer service
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 20b, Kinnaird Park, EH15 3RD, FORT KINNAIRD, United Kingdom
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Excellent customer service, I was served by McKenna and she was so helpful and lovely!

Reply from The Perfume Shop - Fort Kinnaird 181
McKenna served me today and was very helpful. Great shopping experience.

Reply from The Perfume Shop - Fort Kinnaird 181
I went to the perfume shop at the fort to find a present for a family member. Mckenna was so lovely and helpful :)
Thank you!

Reply from The Perfume Shop - Fort Kinnaird 181
Thanks Mckenna! You were very patient with us and showed great kindness.. Really appreciated! Got all the perfumes sorted for family and friends!

Reply from The Perfume Shop - Fort Kinnaird 181
In the shop tonight 8.15pm with my wife to purchase OPIUM. We were greeted with a lovely smile from Samra. She was very helpful and cheerful. Excellent service!
Well done Samra. 👍

Reply from The Perfume Shop - Fort Kinnaird 181
Samra had been amazing help in choosing tje right one for us. Not only that she also suggested gifts options.

Reply from The Perfume Shop - Fort Kinnaird 181

Reply from The Perfume Shop - Fort Kinnaird 181
McKenna was delightful helpful and kind -Absolutely lovely She made my day

Reply from The Perfume Shop - Fort Kinnaird 181
My aftershave for my son was a brilliant offer and he was really pleased as he had been trying to save what he had left in his other bottle, he was also happy with the Millions bag and other things I got. I also was very happy.

Reply from The Perfume Shop - Fort Kinnaird 181
I had a wonderful experience shopping with McKenna😊. She was incredibly helpful and made sure I tested all the perfumes I was interested in. She assisted me without any hesitation and was genuinely kind and patient throughout. Her support made the whole buying experience so enjoyable—truly appreciated her help!♥️

Reply from The Perfume Shop - Fort Kinnaird 181
Marnie was an excellent and knowledgeable employee!! She spent a lot of time helping me find the perfect scent, i ended up buying marc jacobs love glow and the sabrina carpenter cherry baby! She was so patient when I spent a lot of time considering my options, so a star employee that should be rewarded!! ✨
Excellent friendly professional service by McKenna

Reply from The Perfume Shop - Fort Kinnaird 181

Reply from The Perfume Shop - Fort Kinnaird 181
My partner and I went there last week, as we both ran out of perfumes. I'd totally recommend this branch- McKenna is an absolute legend. Not only she knows her stuff, but she's super helpful. Nothing was a hassle, she's let us try different scents, all of which were beautiful. She didn't make it easy haha! I hope management knows how great team memebr they have!!
We'll be back for more as soon as we run out of what we've bought 🤗

Reply from The Perfume Shop - Fort Kinnaird 181
Harjeet is an absolute gem,friendly, helpful and just amazing at her knowledge of fragrances,will be back soon….

Reply from The Perfume Shop - Fort Kinnaird 181
I received so nice service. Samra gaves a nice service.

Reply from The Perfume Shop - Fort Kinnaird 181
I was looking for a perfume for my mum and the lady in the shop ( I think her name was Samra) was so helpful - I don’t usually write reviews but I was so impressed with her knowledge of perfumes. I would highly recommend this perfume shop as it has amazing customer service.

Reply from The Perfume Shop - Fort Kinnaird 181
Samra is amazing! Very helpful had a great time shopping

Reply from The Perfume Shop - Fort Kinnaird 181
Very pleased with how we were served by SAMRA, she helped us order a perfume that was not in stock in the store, she had a smile on her face even though it was late and she was probably tired! Thank you Samra for your positive energy!

Reply from The Perfume Shop - Fort Kinnaird 181
Thanks to Harjeet and Ali for all the help choosing my fragrances!

Reply from The Perfume Shop - Fort Kinnaird 181
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