I went into the Fosse Park branch yesterday and Annie was amazing!!! So helpful, really welcoming and a true credit to the store and brand. Will definitely be back soon to buy more perfume, and for mo... See more
Company replied
Location
Switch locationRetail Unit 4, Food Central, Fosse Park North, Fosse Park Avenue, LE19 1HY LEICESTER, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just been into the perfume shop fosse park and Amanda was absolutely amazing! All of the staff are very friendly, greeted by a young lady at the door and everyone working looks up and smiles! Went in... See more
Company replied
Absolutely fantastic.i ordered a aftershave for my son,as he had ran out.received within two days,great price.wouldn’t shop anywhere else now.you sent a sample of a different one,which I and my husba... See more
Company replied
The staff are amazing! Annie & Ellie are outstanding! I went into the store to purchase the new Moschino Toy 2 Gummy, they had no problem with myself & my mum going to see if it was cheaper in Boots &... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Retail Unit 4, Food Central, Fosse Park North, Fosse Park Avenue, LE19 1HY, LEICESTER, United Kingdom
4.7
Excellent
54 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fosse Park- The Amazing Annie
I went into the Fosse Park branch yesterday and Annie was amazing!!! So helpful, really welcoming and a true credit to the store and brand. Will definitely be back soon to buy more perfume, and for more customer service from the lovely Annie. Many thanks for making our day a bit brighter.
June 29, 2026
Unprompted review
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely fantastic.i ordered a…
Absolutely fantastic.i ordered a aftershave for my son,as he had ran out.received within two days,great price.wouldn’t shop anywhere else now.you sent a sample of a different one,which I and my husband loved.so will be purchasing for Father’s Day.thank you for making life easier 10/10
June 9, 2026
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emily was amazing thanks
Emily was amazing thanks! Bought versace emerald!
June 11, 2026
Unprompted review
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ellie from Perfume Shop made my…
Ellie from Perfume Shop made my experience seamless and was very helpful and informative. She went above and beyond and made sure I got everything I was looking for.
June 6, 2026
Unprompted review
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amanda and the Team are so helpful here!
Just been into the perfume shop fosse park and Amanda was absolutely amazing! All of the staff are very friendly, greeted by a young lady at the door and everyone working looks up and smiles! Went in for a men’s aftershave, walked out with 3 🤣 Great upselling Amanda lol, get yourself down for the refit launch 20% off folks
June 6, 2026
Unprompted review
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Beyond Disability friendly & Professional
The staff are amazing! Annie & Ellie are outstanding! I went into the store to purchase the new Moschino Toy 2 Gummy, they had no problem with myself & my mum going to see if it was cheaper in Boots & Superdrug (it wasn’t), retuned to the perfume shop, still so welcoming. Helped me find a perfume that smelt like lychees as I’ve been looking for a while. Instantly they knew a perfume which is a perfect match! No feeling of being pushed to buy something, or being rushed in general. I have autism & chronic fatigue so shopping isn’t the best experience for me, however they both made it such a smooth & enjoyable time. Not only for myself, but for my mum also. I cannot thank them enough xox
May 7, 2026
Unprompted review
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Holly was lovely and helped me find the…
Holly was lovely and helped me find the aftershave I was after, very helpful and friendly
May 17, 2026
Unprompted review
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went into fosse park looking for a new…
Went into fosse park looking for a new fragrance. Was greeted by a lady call Amanda who happily shown me what fragrances would best suit me. Left a happy customer and will definitely be going back.
May 14, 2026
Unprompted review
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Charlotte and the team have always been…
Charlotte and the team have always been welcoming, and helpful whenever I come visit the store.
It’s because of this exact reason, I refuse to shop anywhere else (long time customer of 8 years +
Keep up the great work, and on behalf of me and my wife - we appreciate you all at the fosse park store!
May 9, 2026
Unprompted review
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Can’t thank the girls enough for being…
Can’t thank the girls enough for being so fabulous! Nothing is too much trouble, their advice is always greatly received, when I’m struggling for ideas!
A Top Team, that deserve a mention…Ellie, Charlotte, Paige, Annie and Amanda
Thank you!!!
April 11, 2026
Unprompted review
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The girls who work at the shop are…
The girls who work at the shop are great. They are friendly, helpful, and provide excellent service. Highly recommend!
April 29, 2026
Unprompted review
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to fosse park perfume shop to…
I went to fosse park perfume shop to buy some aftershave for my brother as I was looking around a staff member called Paige approached me and asked what I was looking for I told her it was a gift for my brother and told her what aftershave he usually wears on that basis she told me what she would recommend her vast knowledge was incredible also the manger of the store came up to and said we could even gift wrap for me I was amazed by the outstanding customer service Paige and all the staff showed me it made my shopping experience so pleasurable.it was a great shopping experience for me from Paige the manager and all the staff at that store and I would have no hesitation on recommending anyone buying any aftershave or perfume to visit this store at fosse park Leicester a get the great customer service they showed me just amazing Thanks Tipu
April 27, 2026
Unprompted review
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful staff
I got served by Amelie and she was so helpful with helping me find a perfume for my mums birthday. She gave me a variety of options and recommendations to pick from. Great service thankyou
April 15, 2026
Unprompted review
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to the superdrug
I went to the superdrug, fossepark. I met Ethan the fragrance advisor. He helped me with choosing the exact fragrance i like. He was very patient and kind to explain everything in details. He was very friendly as well. Im super satisfied with the purchase.
April 14, 2026
Unprompted review
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good customer service
Ordered in shop, assistant very helpful, product delivered quickly.
February 9, 2026
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
very good service and comparatiavely…
very good service and comparatiavely lower prices as compared with other shops for the exactly same items.
February 15, 2026
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Fosse Park Central 361
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.