The Perfume Shop - Glasgow Fort 128Reviews 

368
TrustScore 5 out of 5

4.9

Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL GLASGOW, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was helped by Debs and Zenny today and they where extremely helpful. I got a great deal on something I wouldn't of been able to afford if ut was full price and they where also kind enough to put it... See more

Rated 5 out of 5 stars

Served by Dian today, service was fantastic - Very patient and allowed me to browse without forcing me to buy anything right away. Was looking for something particular and she was great at finding me... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Diane at Glasgow fort, came in for a late Father’s Day present went for the personalised bottle - never knew that was a thing! Thanks again Diane

Company replied

Rated 5 out of 5 stars

Diane at Fort branch was really helpful with my personalised perfume gift for mums birthday. Great service!

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL, GLASGOW, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

368 reviews

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4.9

All reviews

(368)

33,679 reviews in the last 12 months

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Rated 5 out of 5 stars

Fenomenal service

I was helped by Debs and Zenny today and they where extremely helpful. I got a great deal on something I wouldn't of been able to afford if ut was full price and they where also kind enough to put it in a little gift box for us. They where above and beyond helpfull and made us feel valued as customers.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Diane at Fort branch was really helpful…

Diane at Fort branch was really helpful with my personalised perfume gift for mums birthday.

Great service!

July 2, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Diane was amazing at glasgow fort x…

Diane was amazing at glasgow fort x helpful picking a new fragrance x

July 1, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Dianne and Jackie were extremely…

Dianne and Jackie were extremely helpful with helping us pick new perfumes, they were lovely!! Amazing customer service.

July 1, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Diane was very helpful

Diane was very helpful , Thank you .

July 1, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I always have a brilliant experience in…

I always have a brilliant experience in ThePerfumeShop in the Glasgow Fort with the staff being very helpful and welcoming especially Jackie always helping me out without a doubt definitely recommend shopping here.

July 1, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Abbie at Glasgow Fort was superb

Abbie at Glasgow Fort was superb, very patient and helpful, thank you Abby for the service

June 30, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Had an amazing experience finding a…

Had an amazing experience finding a gift for my partner

Jackie was amazing

June 30, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Our service was great and Diane was

Our service was great and Diane was lovely very welcoming and helpful and thanks to her we sucred a lovely gift

June 29, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Served by Dian today

Served by Dian today, service was fantastic - Very patient and allowed me to browse without forcing me to buy anything right away. Was looking for something particular and she was great at finding me options and narrowing it down.

June 27, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Well looked after by the best team

Well looked after by the best team , a personal
Experience.

June 27, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Diane Glasgow fort was fantastic & a…

Diane Glasgow fort was fantastic & a great help.
Disappointing that the travel refill bottles are getting discontinued
5*Diane

June 25, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service from Diane at Glasgow…

Excellent service from Diane at Glasgow fort, came in for a late Father’s Day present went for the personalised bottle - never knew that was a thing! Thanks again Diane

June 25, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service from Diane x

Great service from Diane x

June 25, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Demi was amazing helping us chose…

Demi was amazing helping us chose nothing was too much bother
Great advise to help get perfect choice for my daughter and son
Thank You

June 24, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Margo was so helpful and friendly when…

Margo was so helpful and friendly when engraving and choosing an aftershave for my little boys p7 teacher.

June 23, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service from Zenny when buying my…

Great service from Zenny when buying my father's day gift
Go to the store for ur personslised items as its so nice x

June 21, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Customer service

Amazing customer service from Jackie in store at the fort, was very patient and kind and gave me great recommendations, very happy with service.

June 20, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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