I was helped by Debs and Zenny today and they where extremely helpful. I got a great deal on something I wouldn't of been able to afford if ut was full price and they where also kind enough to put it... See more
Location
Switch locationUnit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL GLASGOW, GB
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Served by Dian today, service was fantastic - Very patient and allowed me to browse without forcing me to buy anything right away. Was looking for something particular and she was great at finding me... See more
Company replied
Excellent service from Diane at Glasgow fort, came in for a late Father’s Day present went for the personalised bottle - never knew that was a thing! Thanks again Diane
Company replied
Diane at Fort branch was really helpful with my personalised perfume gift for mums birthday. Great service!
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL, GLASGOW, United Kingdom
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Fenomenal service
I was helped by Debs and Zenny today and they where extremely helpful. I got a great deal on something I wouldn't of been able to afford if ut was full price and they where also kind enough to put it in a little gift box for us. They where above and beyond helpfull and made us feel valued as customers.
Diane at Glasgow fort was very helpful…
Diane at Glasgow fort was very helpful and provided great customer service
May use AI-assist with repliesRead more
Diane at Fort branch was really helpful…
Diane at Fort branch was really helpful with my personalised perfume gift for mums birthday.
Great service!

Reply from The Perfume Shop - Glasgow Fort 128
Diane was amazing at glasgow fort x…
Diane was amazing at glasgow fort x helpful picking a new fragrance x

Reply from The Perfume Shop - Glasgow Fort 128
Dianne and Jackie were extremely…
Dianne and Jackie were extremely helpful with helping us pick new perfumes, they were lovely!! Amazing customer service.

Reply from The Perfume Shop - Glasgow Fort 128

Reply from The Perfume Shop - Glasgow Fort 128
I always have a brilliant experience in…
I always have a brilliant experience in ThePerfumeShop in the Glasgow Fort with the staff being very helpful and welcoming especially Jackie always helping me out without a doubt definitely recommend shopping here.

Reply from The Perfume Shop - Glasgow Fort 128
Abbie at Glasgow Fort was superb
Abbie at Glasgow Fort was superb, very patient and helpful, thank you Abby for the service

Reply from The Perfume Shop - Glasgow Fort 128
Had an amazing experience finding a…
Had an amazing experience finding a gift for my partner
Jackie was amazing

Reply from The Perfume Shop - Glasgow Fort 128
Our service was great and Diane was
Our service was great and Diane was lovely very welcoming and helpful and thanks to her we sucred a lovely gift

Reply from The Perfume Shop - Glasgow Fort 128
Served by Dian today
Served by Dian today, service was fantastic - Very patient and allowed me to browse without forcing me to buy anything right away. Was looking for something particular and she was great at finding me options and narrowing it down.

Reply from The Perfume Shop - Glasgow Fort 128
Well looked after by the best team
Well looked after by the best team , a personal
Experience.

Reply from The Perfume Shop - Glasgow Fort 128
Jackie was great very helpful and love the personal engraving a lovely touch and Jackie made the experience lovely
Jackie was great very helpful

Reply from The Perfume Shop - Glasgow Fort 128
Diane Glasgow fort was fantastic & a…
Diane Glasgow fort was fantastic & a great help.
Disappointing that the travel refill bottles are getting discontinued
5*Diane

Reply from The Perfume Shop - Glasgow Fort 128
Excellent service from Diane at Glasgow…
Excellent service from Diane at Glasgow fort, came in for a late Father’s Day present went for the personalised bottle - never knew that was a thing! Thanks again Diane

Reply from The Perfume Shop - Glasgow Fort 128

Reply from The Perfume Shop - Glasgow Fort 128
Demi was amazing helping us chose…
Demi was amazing helping us chose nothing was too much bother
Great advise to help get perfect choice for my daughter and son
Thank You

Reply from The Perfume Shop - Glasgow Fort 128
Margo was so helpful and friendly when…
Margo was so helpful and friendly when engraving and choosing an aftershave for my little boys p7 teacher.

Reply from The Perfume Shop - Glasgow Fort 128
Great service from Zenny when buying my…
Great service from Zenny when buying my father's day gift
Go to the store for ur personslised items as its so nice x

Reply from The Perfume Shop - Glasgow Fort 128
Customer service
Amazing customer service from Jackie in store at the fort, was very patient and kind and gave me great recommendations, very happy with service.

Reply from The Perfume Shop - Glasgow Fort 128
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