The ladies are always fantastic and make every occasion even more special with their lovely smiles and fantastic advise.... great prices made even better by great service. J @ Coffee Boy Glasgow
Company replied
Location
Switch locationUnit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL GLASGOW, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Linda was very kind and helpful when looking for a perfume for my partner. Was such a great experience coming to the perfume shop at the fort
I went into the perfume shop at the Glasgow Fort and had a great experience with a particular member of staff. She was very helpful to myself and my son. Zenny showed excellent service and it makes me... See more
Company replied
I was helped by Debs and Zenny today and they where extremely helpful. I got a great deal on something I wouldn't of been able to afford if ut was full price and they where also kind enough to put it... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL, GLASGOW, United Kingdom
5.0
Excellent
422 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Diane was very helpful in store.
July 12, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diana was very helpful and was really…
Diana was very helpful and was really happy with my perfumes she gave me
Exceptional service
July 12, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was very helpful when picking my…
Diane was very helpful when picking my perfume also gave me a little gift for my 18th birthday amazing service at Glasgow fort
July 11, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Margot was great
Margot was great, offered us good deals and the engraving turned out perfectly
July 10, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service is always amazing
Customer service is always amazing. Jackie is a star, always amazing help
July 10, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sasha
Great attentive assistant gave me all the information I needed & was very knowledgeable. Online was quick & easy , delver came in time price was better than other shops but still expensive!
July 5, 2026
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely women and a cracking tan
Lovely women and a cracking tan. Give her the world please. To Jackie
July 9, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was extremely helpful and patient…
Diane was extremely helpful and patient great service
July 9, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
birthday shopping
As soon as we walked into the store, we were greeted by Zenny who suggested a lovely perfume for my mum’s birthday! 💖 only took her two tries to get us a scent we loved. She helped personalise the gift and make it special too. thanks a bunch!!
July 8, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zenny was absolutely fantastic
Zenny was absolutely fantastic! Advised me on the perfect scent and wedding gift for groom that will be the perfect reminder and keepsake for the day! Couldn’t recommend enough amazing customer service🩷🩷
July 8, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was a great help in Glasgow fort…
Diane was a great help in Glasgow fort store!! Very kind lady. Great asset to their team!
July 8, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jackie & margo absolutely superb…
Jackie & margo absolutely superb customer service
July 8, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jackie and Margot were absolutely…
Jackie and Margot were absolutely dynamite, top quality deals and service
July 8, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was great really lovely made the…
Diane was great really lovely made the experience great fun
July 7, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Service
All the staff in the Glasgow Fort store have been amazing. Especially Abbie and Deborah who have given great advice to me for fragrances and gifts for my wedding. Thanks again ladies!
July 6, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fenomenal service
I was helped by Debs and Zenny today and they where extremely helpful. I got a great deal on something I wouldn't of been able to afford if ut was full price and they where also kind enough to put it in a little gift box for us. They where above and beyond helpfull and made us feel valued as customers.
July 4, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane at Glasgow fort was very helpful…
Diane at Glasgow fort was very helpful and provided great customer service
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane at Fort branch was really helpful…
Diane at Fort branch was really helpful with my personalised perfume gift for mums birthday.
Great service!
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.