Great, understanding and knowledgeable staff. Got the product that I liked in a very efficient manner. Good price.
Company replied
Location
Switch locationK3 Baxtergate Mall, Freshney Place Shopping Centre, DN31 1QL GRIMSBY, GB
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See what reviewers are saying
Visited Grimsby store and got welcomed by a lovely lady Chelsea. Didn’t really know what I was after but she was so patient and helpful showing me lots of different options. I left with the most perfe... See more
Company replied
Would love to give a shoutout to this great employee named Becki so she gets recognised for the best customer service I have received in a while comparing to competitor stores! She was very knowledgea... See more
Company replied
My experience in the perfume shop was great very friendly staff and Becky was great at helping me chose a gift. Would recommend going in
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
K3 Baxtergate Mall, Freshney Place Shopping Centre, DN31 1QL, GRIMSBY, United Kingdom
4.8
Excellent
52 reviews
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Was very helpful and friendly
Was very helpful and friendly
Excellent service highly recommended love shopping for my perfume there🥰
February 18, 2026
Unprompted review
Reply from The Perfume Shop - Grimsby 64
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
This shop has always took there time…
This shop has always took there time serving customers and making sure you get correct information and item I can’t thank a lady Becky enough she’s always served me when I’ve been in and she’s very friendly and pleasant to speak to
February 4, 2026
Unprompted review
Reply from The Perfume Shop - Grimsby 64
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Love this store the girls are always so…
Love this store the girls are always so friendly and helpful
January 22, 2026
Unprompted review
Reply from The Perfume Shop - Grimsby 64
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful staff and lots of amazing…
Very helpful staff and lots of amazing offers.
January 2, 2026
Unprompted review
Reply from The Perfume Shop - Grimsby 64
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Such friendly staff and a lovely…
Such friendly staff and a lovely manager
Helped me find the perfect new perfume!
January 19, 2026
Unprompted review
Reply from The Perfume Shop - Grimsby 64
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to the perfume shop recently and…
I went to the perfume shop recently and got served by a lovely lady called Shannon. She was very helpful on picking a different perfume for myself. Absolutely delightful young lady I will definitely be going back.
January 3, 2026
Unprompted review
Reply from The Perfume Shop - Grimsby 64
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very friendly staff
Very friendly staff, knowledgeable. I like the range there is. It's great to have a good perfume shop locally:)
January 19, 2026
Unprompted review
Reply from The Perfume Shop - Grimsby 64
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
The assistant was very helpful and the prices competitive. Delivery to our home address was extremely quick as the size of perfume I wanted was not in the shop. It came the next day!
January 8, 2026
Reply from The Perfume Shop - Grimsby 64
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Called in this store before Christmas…
Called in this store before Christmas to purchase a perfume and all staff was very pleasant, very helpful, always got smiles on their faces will definitely be shopping here again
December 15, 2025
Unprompted review
Reply from The Perfume Shop - Grimsby 64
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Grimsby 64
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Reply from The Perfume Shop - Grimsby 64
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Favourite perfume shop
Fantastic as always! Love the extras you get when in store, rewards, and I loved the Christmas wrapping personalisation this year.
December 6, 2025
Reply from The Perfume Shop - Grimsby 64
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Had a lovely young long brown haired…
Had a lovely young long brown haired woman help me pick out my new perfume, wonderful service and would definitely return.
November 8, 2025
Unprompted review
Reply from The Perfume Shop - Grimsby 64
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Lovely friendly staff
Lovely friendly staff, always helpful ..nothing too much trouble. Good selection of perfumes. Clean and tidy store.
November 5, 2025
Unprompted review
Reply from The Perfume Shop - Grimsby 64
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great choice and excellent service from…
Great choice and excellent service from Shannon and Becky as I Wasn't sure what to get for my wife's birthday .
Thank you ladies
November 4, 2025
Unprompted review
Reply from The Perfume Shop - Grimsby 64
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
great customer service from shannon
great customer service from shannon, will be returning to store more often now
November 1, 2025
Unprompted review
Reply from The Perfume Shop - Grimsby 64
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
The young lady in the grimsby shop was…
The young lady in the grimsby shop was so helpful. .
October 15, 2025
Reply from The Perfume Shop - Grimsby 64
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
I'm accumulating Christmas presents at…
I'm accumulating Christmas presents at the moment, and I do like quality perfumes for my family, a fake perfume only lasts about an hour, quality perfume lasts all day, shopping at the perfume shop, I can choose lovely perfumes and aftershave, from my own sofa, I'm not a person who likes to go out, so this is the perfect solution,
Many thanks perfume shop 😀 xx
August 21, 2025
Unprompted review
Reply from The Perfume Shop - Grimsby 64
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Fantastic customer service!!
Fantastic customer service!!! Attention to details and professionalism.
Thank you!
July 4, 2025
Reply from The Perfume Shop - Grimsby 64
Hi,
Thank you! We are so happy you shopped with us.
The Perfume Shop
Upon my visit
Upon my visit, I was greeted by warm and friendly staff, they were very helpful and knowledgeable about the fragrance I was looking, they also informed me on the latest discounts I could get and free gifts I could receive with my purchase
June 2, 2025
Reply from The Perfume Shop - Grimsby 64
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
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