I visited the store today to find the perfect gift for someone, and both Claudia and Sameena were incredibly helpful and friendly. Claudia took the time to show me multiple options and happily shared... See more
Location
Switch locationUnit 13b, St Anns Shopping Centre, St Anns Road, HA1 1AR HARROW, GB
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Loredana were serving me this afternoon and I must say their customer service was outstanding. They were so polite and welcoming. I think they’re are the assets for the organisation. I have very goo... See more
Claudia & Allina were serving me this afternoon and I must say their customer service was outstanding. They were so polite and welcoming. I think they’re are the assets for the organisation. Robin... See more
I went in today for a perfume for my finance’s mum and the girls in The Perfume Shop Harrow were super helpful. Lili and Claudia helped me so much and recommended me about 5 different perfumes b... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 13b, St Anns Shopping Centre, St Anns Road, HA1 1AR, HARROW, United Kingdom
4.9
Excellent
105 reviews
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Amazing customer service and kind…
Amazing customer service and kind hearted workers
July 23, 2026
Unprompted review
Good offer very nice worker heart…
Good offer very nice worker heart warming custumor service
July 23, 2026
Unprompted review
Ana was great very nice and a good…
Ana was great very nice and a good sense of humour
July 23, 2026
Unprompted review
Ana was very helpful and she deserves a…
Ana was very helpful and she deserves a raise she’s very kind and friendly
July 23, 2026
Unprompted review
Excellent service
Excellent service, very helpful ladies at Harrow shop
July 23, 2026
Unprompted review
The staff were very accommodating and…
The staff were very accommodating and helped with what I needed and were even willing to show me how they could wrap a gift to see if I wanted it which was more than nice of them.
July 20, 2026
Unprompted review
Lilly has been the lovliest assistant…
Lilly has been the lovliest assistant and was with great passion and patience with me whilst I was testing 10 different products. kudos to the manager who hired her.
July 20, 2026
Unprompted review
I had very good experience with…
I had very good experience with Loredana she help me to choose exactly what i wanted!
July 19, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Jaishri ,is the best she has a great…
Jaishri ,is the best she has a great customer service outstanding 👏 god bless her 🙏 ❤️
July 17, 2026
Unprompted review
Reply from The Perfume Shop - Harrow 343
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
I went to buy Issey Miyake today at St. Anns shopping centre in Harrow. I am amazed by the professionalism shown by Ana. She is a gem to the store. Well verse in knowledge about perfume and calm. She thoroughly explained the difference between the perfume brands which made it easier for me to choose the right one. Business is all about the people and I must say she is a very good at what she does.
July 16, 2026
Unprompted review
Reply from The Perfume Shop - Harrow 343
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Lily very much for a great…
Thank you Lily very much for a great experience!
July 16, 2026
Unprompted review
Reply from The Perfume Shop - Harrow 343
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very nice and welcoming
Very nice and welcoming, was served by jaishri
July 15, 2026
Unprompted review
Reply from The Perfume Shop - Harrow 343
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jaishri was absolutely fantastic and…
Jaishri was absolutely fantastic and very helpful
July 15, 2026
Unprompted review
Reply from The Perfume Shop - Harrow 343
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent
Excellent! Very nice and helpfull staf members! Thank you! Jaishri was amazing! ❤️
July 15, 2026
Unprompted review
Reply from The Perfume Shop - Harrow 343
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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