Visited. Middlesbrough hill street store today. Greeted by Nikki. Very. Welcoming.and professional . Lovely. Lady better experience in store. Love the personalised ribbon. Adds that extra touch.... See more
Company replied
Location
Switch locationc/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU MIDDLEBOROUGH, GB
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I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . T... See more
Company replied
I bought some perfume today and was assisted by Emanuel, a very sociable and polite person Tanks good beside
Company replied
Customer service Sales assistant called Ellie was really lovely and friendly, made me feel welcome from the second I walked into store, asked reasonable questions to find out my needs, let me smell... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU, MIDDLEBOROUGH, United Kingdom
4.9
Excellent
257 reviews
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ellie gave me very good advice and was…
ellie gave me very good advice and was very nice
May 2, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a great experience and Emmanuel was…
Had a great experience and Emmanuel was very helpful and polite.
April 20, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Niki was very helpful and kind,nee…
Niki was very helpful and kind,nee exactly what i wanted
April 16, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Best of Best staff Miss Chelsea
The Staff named Miss Chelsea , she is really well talented, well mannered and very helpful. I’ve tested lots perfume & She helped me every time with description of Perfume. According to me, She is best of Best Staff member.
April 16, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ellie was so lovely helped me out…
Ellie was so lovely helped me out looking for the right perfume and even sign me up for a gift card, lovely customer service
April 2, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful customer service from…
Very helpful customer service from emmanuel helped me find the perfume i wanted and was very welcoming great customer service
April 14, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Niki served us at the Middlesbrough…
Niki served us at the Middlesbrough store today and the level of service was fantastic. So happy throughout the whole transaction, really engaging and so bubbly.
We will definitely be back to this store to buy more products due to the AMAZING SERVICE
April 11, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emmanuel did a great job
Emmanuel did a great job. I will definitely be back.
April 6, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfume shopping
Lovely lady served me today. Called Nicki . She was very helpful. Showed me a great offer. So bought Versace crystal emerald.. happy days. :)
April 3, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly service
We got served by emanuel he was very friendly and helpful
April 1, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emmanuel was very helpful with helping…
Emmanuel was very helpful with helping me find my new perfume, he was super quick and made sure I left happy with my purchase. Lovely experience in store today!
April 1, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We were served by the lovely assistant…
We were served by the lovely assistant Ellie who went above and beyond assissting us on our purchase of Lancome LVEB50&B she got us the best offer at the best price!!! many thanks Ellie for your time and patience
March 30, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emmaanuel was a great help today thank…
Emmaanuel was a great help today thank you
March 28, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly staff ,Very good customer service
March 28, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service
Customer service
Sales assistant called Chelsea , she was really lovely and friendly, she made me feel welcome from the very second I walked into store, she proceeded to ask me reasonable questions to find out what I was looking for, she then let me smell several fragrances and she gave me her recommendation on what which one she thought would be best for me
March 27, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service as always
Amazing service as always. Staff are welcoming and very caring. Great customer service. Maddison is great helps people and promotes a lot of good offers
March 28, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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