The Perfume Shop - Kildare 379 Reviews 

114
TrustScore 5 out of 5

4.8

Unit 26a, Kildare Village, Nurney Road, R51 R265 Kildare, IE


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Rated 5 out of 5 stars

Met this wonderful sales assistant named Sal. She’s amazing at her job. She could literally tell the smell of each scent from the strips that she provided which shows how much effort she has put into... See more

Company replied

Rated 5 out of 5 stars

Lovely girl named Sal approached me and she helped me with choosing the right smell for myself also she offered another lovely one and I wasn’t sure but she convinced me with her best customer servic... See more

Company replied

Rated 4 out of 5 stars

Sal is very good, she convince me with beautiful smile and good customer service 100% very good sales person for your business, I will recommend people's to her. She's amazing 👏

Company replied

Rated 5 out of 5 stars

I visited your store at Kildare Village today and had an outstanding experience, all thanks to Sal. She was absolutely amazing! incredibly helpful, and knowledgeable. She took the time to help me find... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 26a, Kildare Village, Nurney Road, R51 R265, Kildare, Ireland

4.8

Excellent

TrustScore 5 out of 5

114 reviews

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4.8

All reviews

(114)

33,664 reviews in the last 12 months

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Rated 5 out of 5 stars

The best customer service ever!!!

The best customer service ever!!!! Sal Ruby and Chidima are the best!! Enjoyed their service with a smile though its almost closing they are still energetic!! Fantastic!

December 26, 2025
Unprompted review
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Reply from The Perfume Shop - Kildare 379

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Rated 5 out of 5 stars

Sal was amazing

Sal was amazing, will be back!

December 26, 2025
Unprompted review
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Reply from The Perfume Shop - Kildare 379

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Rated 5 out of 5 stars

Customer Servise perfect .Sale

Customer Servise perfect .Sale assistant Nick was absolutely amazing, friendly , smiling ,polite, pay attention to request, despite the shop was full of guests. Nick helped me to find perfume, I was happy to buy and I came back again to buy another one based on Nick advises and knowledge.

December 19, 2025
Unprompted review
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Reply from The Perfume Shop - Kildare 379

Hi,

Thanks for your feedback. It's great to know of your 5* experience.

The Perfume Shop.

Rated 1 out of 5 stars

Poor sales approach

Had a really off putting experience during the week , I went in with the intention to grab a few perfumes for family and friends , initially I started walking around trying out a few different scents as the layout in this shop allows you to do so which was ideal . I was approached by a sales associate who asked if i needed help to which I said I’m okay but I will come over if I do . As I made my way to the perfumes beside the till area I picked up one to try out , next of all another sales associate said “ are you okay?” In a rude enough tone , I said I was and continued browsing , next of all she approached me again and said “ em normally we wouldn’t stand by the till “ when she said this I was sort of shocked and moved away , I continued browsing and again the same lady said “are you okay?” More so shouted it and it wasn’t in a friendly tone to say the least . At this point I was so put off however I need to get some gifts so I stood in the middle of the shop and looked over at the shelves to see if anything caught my eye to which again the woman said “are you okay?” , at this point I had to leave the store as I felt as though I couldn’t just browse and approach them when I wanted assistance. Never in my years of sales have I said “are you okay” to a customer , it’s not the way to go about approaching a sale or offering assistance . I didn’t get the girls name all I know is she was blonde and probably 40/50s . Safe to say I won’t be visiting that branch again and I hope this is passed on to management and some retraining on approaching customers and drawing them in effectively is given.

December 10, 2025
Unprompted review
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Reply from The Perfume Shop - Kildare 379

HI,

We appreciate you taking the time to share your experience. We're sorry to hear that our sales associate's approach made you feel uncomfortable and unable to browse at your leisure. We'll address this with our team to improve how we offer assistance in the future. If you'd like further assistance please pop in touch via email at reviews@theperfumeshop.com

The Perfume Shop

Rated 5 out of 5 stars

Special thanks for Sal

Had an amazing buy. Special thanks to Sal. She was super active and helpful and helped me to buy the best value for money Thanks
Hope to buy the next one soon.😉

December 12, 2025
Unprompted review
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Reply from The Perfume Shop - Kildare 379

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Had the most amazing experience

Had the most amazing experience! Sal is amazing at her job aswell as all the girls in there were so friendly!!

December 8, 2025
Unprompted review
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Reply from The Perfume Shop - Kildare 379

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

Staff member very helpful and…

Staff member very helpful and informative.

December 2, 2025
The Perfume Shop - Kildare 379 logo

Reply from The Perfume Shop - Kildare 379

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

We had a very positive experience at…

We had a very positive experience at the Perfume shop, Kildare Village last Wednesday all due to a very helpful & friendly assistant called Sal

December 3, 2025
Unprompted review
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Reply from The Perfume Shop - Kildare 379

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

Nick is the best

Nick is the best - he understands the scents and know the products very well. I was able to find a new signature perfume in under 15 minutes

November 27, 2025
Unprompted review
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Reply from The Perfume Shop - Kildare 379

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Had an amazing buy

Had an amazing buy. Special thanks to Sal. She was super active and helpful and helped us to buy the best value for money and decide the best one from all of them. Thanks
Hope to buy the next one soon.

November 26, 2025
Unprompted review
The Perfume Shop - Kildare 379 logo

Reply from The Perfume Shop - Kildare 379

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 1 out of 5 stars

Minimum purchase of 2 items only

During my visit to the Kildare Village Shop, I wanted to buy an item, not discounted and the same price as the other main stores, but was told there was a minimum purchase of two items required and it was not possible to sell me just one item on its own and as i didn't need a second item i was not allowed to buy it.

November 7, 2025
Unprompted review
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Reply from The Perfume Shop - Kildare 379

Hi,

We appreciate you bringing this unusual situation to our attention. We're sorry to hear you were unable to purchase a single item. We'll investigate this with our team to ensure our policies are clear and fairly applied in the future. Thanks for your feedback.

Sharain - The Perfume Shop

Rated 5 out of 5 stars

Very great hospitality from "SAL" I…

Very great hospitality from "SAL" I was not intending to purchase perfume in your Shop ...Sal had the patience to show me more and scents . She really good like smell the strip and tell me what is name of the perfumes. I was never seen a
great staff like this in my Life.
Rajith from Malaysia..6/Nov/2025

November 6, 2025
Unprompted review
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Reply from The Perfume Shop - Kildare 379

Hi,

Thanks for your feedback. It's great to hear of your experience. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Met this wonderful sales assistant…

Met this wonderful sales assistant named Sal. She’s amazing at her job. She could literally tell the smell of each scent from the strips that she provided which shows how much effort she has put into learning the products. Well definitely come back to get great advices on perfumes from this wonderful lady.

November 6, 2025
Unprompted review
The Perfume Shop - Kildare 379 logo

Reply from The Perfume Shop - Kildare 379

Hi,

We appreciate you sharing your experience. It's great to hear that you received such helpful and knowledgeable service. We're so glad you enjoyed your visit and look forward to seeing you again.

Sharain - The Perfume Shop

Rated 5 out of 5 stars

perfume shop kildare village

Went in today with my friend and this lovely girl Sal helped us. She was very helpful and took her time and gave us the best deals. 10/10 experience

November 2, 2025
Unprompted review
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Reply from The Perfume Shop - Kildare 379

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Short of words to describe our…

Short of words to describe our experience!
First things first - Sal is the charm!!
A big shoutout to Sal at the store for making our time the best at Kildare village! She had ample patience, happy go lucky nature and all the traits for a great sales person! We purchased 4 fragrances and her suggestions were on point!
Cheers! We love the place 🇮🇪

November 1, 2025
Unprompted review
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Reply from The Perfume Shop - Kildare 379

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Amazing experience..

Amazing experience... Allie was extremely patient & helpful throughout.
Loved the collection in competitive price.

October 25, 2025
Unprompted review
The Perfume Shop - Kildare 379 logo

Reply from The Perfume Shop - Kildare 379

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

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