Met this wonderful sales assistant named Sal. She’s amazing at her job. She could literally tell the smell of each scent from the strips that she provided which shows how much effort she has put into... See more
Company replied
Unit 26a, Kildare Village, Nurney Road, R51 R265 Kildare, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Met this wonderful sales assistant named Sal. She’s amazing at her job. She could literally tell the smell of each scent from the strips that she provided which shows how much effort she has put into... See more
Company replied
Lovely girl named Sal approached me and she helped me with choosing the right smell for myself also she offered another lovely one and I wasn’t sure but she convinced me with her best customer servic... See more
Company replied
Sal is very good, she convince me with beautiful smile and good customer service 100% very good sales person for your business, I will recommend people's to her. She's amazing 👏
Company replied
I visited your store at Kildare Village today and had an outstanding experience, all thanks to Sal. She was absolutely amazing! incredibly helpful, and knowledgeable. She took the time to help me find... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 26a, Kildare Village, Nurney Road, R51 R265, Kildare, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nick was incredibly helpful and patient. The Perfume Shop are lucky to have him!

Reply from The Perfume Shop - Kildare 379
We got what we were searching. It was nice experience with the staff . Thankyou Sal, you made our shopping so easy and it was perfect.

Reply from The Perfume Shop - Kildare 379
Nick from Kildare village has been amazing with us.

Reply from The Perfume Shop - Kildare 379
Had a great experience especially the salesperson nick helped us a lot

Reply from The Perfume Shop - Kildare 379
I dealt with Sal today and she was so helpful and nice to speak with I really enjoyed my experience she was lovely

Reply from The Perfume Shop - Kildare 379
Lovely customer service by sal..
She is so nice she is so helpfull. She offer us for free gift. We bought more than 200euro products..
Bablu

Reply from The Perfume Shop - Kildare 379
Just loved shopping here… staffs were really sweet and helpful especially Nick… love that guy :)

Reply from The Perfume Shop - Kildare 379
I had such a lovely experience shopping in the perfume shop Kildare village. Aoife was so friendly and spent a lot of time ensuring I made the right choice. Great customer service

Reply from The Perfume Shop - Kildare 379
Emma was wonderful and helped us get a nice deal and was very kind and helpful.
Definitely recommend ❤️

Reply from The Perfume Shop - Kildare 379
welcomed into the store by staff, they were helpful but not overbearing and gave me plenty of time to make my way around the store but also available to advise or assist whenever I needed. Sometimes when you visit a store on a busy day there is a bit of a rush but I was able to take my time and make sure I got the correct perfume.
Staff made sure to provide plenty of samples and to explain the offers available that day and this was evident through other customers also, despite the busy store at the time it was easy to see how patient and non-flustered the staff were with everyone looking for samples in what would be considered a “small” or cramped store space surrounded by glassware
The staff member Grace was incredibly helpful as were both of her colleagues in the store on that day.

Reply from The Perfume Shop - Kildare 379

Reply from The Perfume Shop - Kildare 379
Excellent customer service in the shop. Prompt delivery of item that I purchased.

Reply from The Perfume Shop - Kildare 379
The perfume expert was really helpful and nice . A fine gentleman. Best

Reply from The Perfume Shop - Kildare 379
Anne Marie was really helpful. She showed me different options and assisted me in choosing the right kind of fragrance as per my requirements.

Reply from The Perfume Shop - Kildare 379
Emma helped me to find the best perfumes.. Thank you. Great experience...

Reply from The Perfume Shop - Kildare 379
Nick was really helpful and guided with the different perfumes varieties brilliantly. Great service and overall shopping experience! Would love to visit again :)

Reply from The Perfume Shop - Kildare 379
Nick was a great help! He patiently helped us choose the perfume with great dedication and care.

Reply from The Perfume Shop - Kildare 379

Reply from The Perfume Shop - Kildare 379
Been kildare village village shop amazing customer service especially to Aoife 5 stars 👍

Reply from The Perfume Shop - Kildare 379
Very friendly staff,
Aoife, gabriel and jade were all very helpful

Reply from The Perfume Shop - Kildare 379
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.