Met this wonderful sales assistant named Sal. She’s amazing at her job. She could literally tell the smell of each scent from the strips that she provided which shows how much effort she has put into... See more
Company replied
Location
Switch locationUnit 26a, Kildare Village, Nurney Road, R51 R265 Kildare, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lovely girl named Sal approached me and she helped me with choosing the right smell for myself also she offered another lovely one and I wasn’t sure but she convinced me with her best customer servic... See more
Company replied
Sal is very good, she convince me with beautiful smile and good customer service 100% very good sales person for your business, I will recommend people's to her. She's amazing 👏
Company replied
I visited your store at Kildare Village today and had an outstanding experience, all thanks to Sal. She was absolutely amazing! incredibly helpful, and knowledgeable. She took the time to help me find... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 26a, Kildare Village, Nurney Road, R51 R265, Kildare, Ireland
4.8
Excellent
114 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aoife C is the best
Aoife C is the best Seller. She’s very helpful and kind.
July 28, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Aoife C
Aoife C. Was so attentive, friendly and easy to talk to. She was very patient with our indecisiveness and recommended me the perfect scent. I will definitely be back to purchase my other two options in the near future!
July 28, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Had amazing customer service and staff…
Had amazing customer service and staff were very kind in helping me with everything that I needed.
July 28, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Reply from The Perfume Shop - Kildare 379
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Anne Marie at the tills was extremely…
Anne Marie at the tills was extremely helpful, providing me with info about all the special deals, telling me about the loyalty membership, and making sure all was okay and that I was happy with my purchase. Outstanding customer service altogether!
July 27, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Annmarie was very helpful and an…
Annmarie was very helpful and an absolute angel
July 27, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Good customer service by Sal.
Good customer service by Sal.
Keep up the good work
July 25, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Annmarie in Kildare village was an…
Annmarie in Kildare village was an absolute star super helpful made the shopping experience an absolute delight
July 25, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Reply from The Perfume Shop - Kildare 379
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Great expirence
Sal helped me and she was great! Very well informed about the products, including how long they will last and how the fragrance changes when applied to the skin. Very knowledgeable, cheerful and helpful. Great selection of products aswell
July 20, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Reply from The Perfume Shop - Kildare 379
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Great experience thanks to Nick 💪🏾
July 19, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Sal was very helpful in selecting…
Sal was very helpful in selecting perfumes at Kildare village . Loved her service and made the shopping experience lovely
July 16, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Visited the store in kildare and Sal…
Visited the store in kildare and Sal was very good and helpful in picking good perfumes !!
July 16, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Christina and Aine were amazing
Christina and Aine were amazing! My partner is a very difficult man to pick an aftershave for but they were so attentive and helpful! Honestly couldn’t thank them enough
July 12, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
5* Service Kildare Village
Visited the store in Kildare Village. Christina and Aine were fantastic in helping me add to an already huge aftershave collection. Thanks so much for your help ladies!
July 12, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
I bought a narciso rodriguez perfume…
I bought a narciso rodriguez perfume for a very nice price. Sal assisted us very well and very accomodating. I have nothing but good words for her. This company is very lucky to have her.
July 10, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thank you! We are so happy you shopped with us.
The Perfume Shop
Nick knows his stuff!
July 6, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thanks for your review.
The Perfume Shop
Nicholas was really nice helped me out…
Nicholas was really nice helped me out and also really good recommendations
July 2, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Great customer service
Great customer service, extremely helpful and very involved and knowledgeable staff. A staff member named Nicolas in particular was amazing, he gave great recommendations and had was very communicative.
July 2, 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.