The Perfume Shop - Kingston SD 508 Reviews 

53
TrustScore 4.5 out of 5

4.7

c/o Superdrug, 40 Clarence Street, KT1 1NR KINGSTON, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Perfume shop in Kingston- fabulous service, so helpful. Young (ish) man in charge at the counter / can’t praise him enough for helping me a few pre Christmas frazzled Saturdays ago. He sold me bloomin... See more

Company replied

Rated 5 out of 5 stars

I just wanted to leave a little appreciation for Helen and Jas 🤍 They are the superstars of the Kingston branch! Every time me and my sister visit, they are incredibly kind, patient, and genu... See more

Company replied

Rated 4 out of 5 stars

I like going to the shop, but more often the Products, I require not store and then instructed to go online.

Rated 5 out of 5 stars

I had such a lovely experience at The Perfume Shop in Kingston thanks to Helen. From the moment I walked in, she was incredibly welcoming, patient, and genuinely helpful. She took the time to under... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • c/o Superdrug, 40 Clarence Street, KT1 1NR, KINGSTON, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.7

All reviews

(53)

36,169 reviews in the last 12 months

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Rated 5 out of 5 stars

Really nice and polite

Really nice and polite, helped with everything.

April 28, 2025
Unprompted review
The Perfume Shop - Kingston SD 508 logo

Reply from The Perfume Shop - Kingston SD 508

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Your staff member at the Kingston Upon…

Your staff member at the Kingston Upon Thames branch was awesome. He was patient, experienced and took his time to understand what I wanted, showing me various scents until I found what I liked.

April 18, 2025
The Perfume Shop - Kingston SD 508 logo

Reply from The Perfume Shop - Kingston SD 508

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Lovely service,Ayushi from the kingston…

Lovely service,Ayushi from the kingston store stayed 1h to serve us with testers,thank you!!

April 18, 2025
Unprompted review
The Perfume Shop - Kingston SD 508 logo

Reply from The Perfume Shop - Kingston SD 508

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

The manager was really lovely and…

The manager was really lovely and helpful, recommend a great perfume for my boyfriend

April 18, 2025
Unprompted review
The Perfume Shop - Kingston SD 508 logo

Reply from The Perfume Shop - Kingston SD 508

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

Annoosh and Cally

Annoosh and Cally ! Such knowledgeable and helpful staff ! Ended up buying more than expected but actually great value !! They were not pushy just really helpful ! Thank you.

April 10, 2025
Unprompted review
The Perfume Shop - Kingston SD 508 logo

Reply from The Perfume Shop - Kingston SD 508

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Wonderful service

Wonderful service, they know what their talking about. Amazing experience

April 10, 2025
Unprompted review
The Perfume Shop - Kingston SD 508 logo

Reply from The Perfume Shop - Kingston SD 508

Hello,

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience. We appreciate your feedback and are glad you found our service helpful.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Super lovely And Helpful 🙌⭐️

April 9, 2025
Unprompted review
The Perfume Shop - Kingston SD 508 logo

Reply from The Perfume Shop - Kingston SD 508

Hello,

Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Lovely staff at perfume shop

Yesterday I was served by a lovely girl called Anoosh, She was smiley and patient when I struggled to make my decision. Super happy with my service :)

April 4, 2025
Unprompted review
The Perfume Shop - Kingston SD 508 logo

Reply from The Perfume Shop - Kingston SD 508

Hello,

We're so happy to hear you had a positive experience with Anoosh! It's wonderful to know that she was able to provide you with such great service. We strive to create a welcoming and helpful environment for all our customers and it's rewarding to hear that our team is making a difference.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Definitely coming back!

I came in today and got served by Jessica and she truly gave me the best options to choose from, i will defo be coming back when i get i paid !!!!

April 4, 2025
Unprompted review
The Perfume Shop - Kingston SD 508 logo

Reply from The Perfume Shop - Kingston SD 508

Hello,

We are thrilled to hear about your positive experience! It's wonderful to know that Jessica provided you with excellent service and helped you find the perfect options. We appreciate your kind words and look forward to welcoming you back soon.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Great Customer Service

Maddie at the Kingston store was so great and helpful.

February 15, 2025
Unprompted review
The Perfume Shop - Kingston SD 508 logo

Reply from The Perfume Shop - Kingston SD 508

Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.

Best regards,
Sharain

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