The Perfume Shop - Meadowhall SD 528 Reviews 

112
TrustScore 5 out of 5

4.9

c/o Superdrug, 41 High Street, Meadowhall Centre, S9 1EN SHEFFIELD, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was greeted by the lovely Chloe in your Meadowhall store today. She was friendly, attentive and very knowledgable on all the perfumes. I had no intention of buying a perfume that day until Chloe inf... See more

Company replied

Rated 5 out of 5 stars

I came in today for a wedding perfume, Chloe was so so lovely in helping me choose the fragrance. She was so knowledgeable and took her time in making sure I was happy with my choice. Would definitely... See more

Company replied

Rated 4 out of 5 stars

We went in with no idea of a gift to get a family friend. The lady Faye came over asked us if we needed help, and when we said yes she did everything above and beyond to help us find what we wanted. S... See more

Company replied

Rated 5 out of 5 stars

I spend a lot of money on fragrances buying new ones every 6 weeks. I called into the perfume shop in Meadowhall and was greeted by Georgia as I'm very fussy about perfumes and aftershave's Georgia... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • c/o Superdrug, 41 High Street, Meadowhall Centre, S9 1EN, SHEFFIELD, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

112 reviews

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4.9

All reviews

(112)

35,981 reviews in the last 12 months

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Rated 5 out of 5 stars

Faye was very helpful today

Faye was very helpful today. Great experience.

April 17, 2026
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye

Faye. she has been absolutely lovely in helping me find perfumes on numerous occasions

April 15, 2026
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye served me today


Faye served me today. Honestly she is the best sales assistant I have ever met she went above and beyond it’s my granddaughter 18th birthday and she had the best experience within the store

April 15, 2026
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye served us today

Faye served us today. I have never met a much nicer person, she is a credit to the store, she went about and beyond for my daughter as it’s her 18th birthday.

April 15, 2026
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Really good sales and help by faye

April 12, 2026
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

We were served by fayr and she helped…

We were served by fayr and she helped us finding the right perfume and was really patient the entire time. Thank you fayr.

April 10, 2026
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Very knowledgeable Staff member (Chloe)

Visited the store in inside Superdrug and found Chloe to be extremely helpful in finding what we was looking for as well as another we both really liked. You could see she was passionate about her Job which made for a very pleasant buying experience

April 8, 2026
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The staff were very polite patient and…

The staff were very polite patient and helpful in resolving my on line ordering issues.

March 19, 2026
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Thank you Chloe

Chloe was super helpful in the medowhall store in Sheffield. Was very kind and amazing at customer service. Just a lovely kind young girl. She is certainly a credit to the store. Thank you so much Chloe for all your help.

March 18, 2026
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lindsay was a lovely member of staff…

Lindsay was a lovely member of staff who served me at the Superdrug Perfume shop. She was polite, welcoming and didn’t make me feel silly asking lots of questions. Thank you for making me feel so comfortable. I will be back!

March 5, 2026
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Really good customers service always go…

Really good customers service always go above and beyond. Rachel Sarah and Faye serve us alot as we are regular customers and we always go back.

March 17, 2026
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Rachel is wonderful

Rachel is wonderful. Great service. Many thanks.

February 27, 2026
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Sarah was so helpful and amazing made…

Sarah was so helpful and amazing made my experience so easy well done keep up the hard work and dedication

February 10, 2026
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

They deliver good expectations 👏 staff are really friendly and customer service is spot on

Always have a great experience with The perfume shop it's worthwhile get good bargains too .

January 20, 2026
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The Loveliest Ladies!

Lindsay and Faye from the perfume shop inside Superdrug in Meadowhall were the loveliest ladies! They were both so friendly, bubbly and helpful.
I went in for some perfume for my sister and they offered me the wrapping service with the beautiful ribbon and I was sold on this due to them, absolute pleasures and such an A team!

January 23, 2026
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing savings

Amazing savings, far cheaper than other outlets

December 19, 2025
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hi,

Thanks for your feedback. It's great to hear of your 5* experience, have a lovely New Year.

The Perfume Shop

Rated 5 out of 5 stars

Top notch customer service

I ordered the wrong item. I rang up to explain the problem and asked what to do and was given clear and helpful advice.

I chose to return in store (Meadowhall Sheffield).This took a matter of minutes. All I provided was an order number and the assistant was able to sort everything within a few clicks. The refund was processed in less than 24 hours. I would normally expect to wait the best part of a week, if not longer. So this was a very pleasant surprise.

Overall, I have to say that the customer service was exceptional, both over the phone and in store.

December 8, 2025
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Rated 5 out of 5 stars

Great service

Went in looking for a perfume that was sold everywhere even online! Faye was amazing, she found another perfume shop nearby had one left in stock. Faye tried to order it online for us but she wasn’t able too, so she wrote all the details of the perfume down for us and we contacted the other store who put the perfume aside for us

December 11, 2025
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Rated 1 out of 5 stars

Beware !!

Beware !!! Just purchased 100mls of Boss Bottled Perfume at £99.
Compared it with my previous Bottle of double the amount 200mls of several months ago for approx 1/2 that cost?
What has gone wrong ? Is it a mistake at the shop or is it Shrinkflation ?
A very disgruntled customer !
A pointless reply from a pointless review by me , achieving nothing !

December 11, 2025
Unprompted review
The Perfume Shop - Meadowhall SD 528 logo

Reply from The Perfume Shop - Meadowhall SD 528

Hi,

We appreciate you bringing this to our attention. We're sorry to hear about the price difference you experienced with your recent purchase.

The Perfume Shop

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