Simran is such a brilliant sales person, she’s very delightful and helpful. I would normally shop online but would now always go in store because of her! I hope she gets all the reward and accolades... See more
Location
Switch location9 Wesley Mall, The Cleveland Centre, TS1 2NP MIDDLESBOROUGH, GB
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Stephanie was super nice and extremely helpful when it came to recommending and helping me choose the right scents. She really took the time to help me find what I was looking for. The shop is also re... See more
Company replied
Had a really nice experience at the perfume shop. Simran was very friendly and handled so well. She was helpful, and took the time to recommend the right fragrances without making me feel rushed. Her... See more
Company replied
Anne was polite and really helpful when I walked in. She advised me to get set of perfumes. She wrapped them and put personalised ribbon on both boxes. Excellent service will definitely come again.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
9 Wesley Mall, The Cleveland Centre, TS1 2NP, MIDDLESBOROUGH, United Kingdom
5.0
Excellent
326 reviews
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Sana was such a lovely seller
Sana was such a lovely seller, I’m very new to purchasing perfume and the samples she recommended were so gorgeous!
January 24, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you to Olivia
Thank you to Olivia! I left with a nice fragrance for my husband after spending some time in the shop deciding. Olivia is very kind and helpful. Would reccomend.
January 22, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Extremely happy with the service
Extremely happy with the service, Olivia was very patient and professional whilst me and my fiancee took our time picking out the perfect scent for our big day. 10/10 experience thank you Olivia
January 17, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Olivia very good thanks x
January 10, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana was really sweet and wonderful and…
Sana was really sweet and wonderful and helped me pick a nice perfume
January 4, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Sana was so wonderful today and helped…
Sana was so wonderful today and helped alot
January 4, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
The lady on the counter was really…
The lady on the counter was really helpful, gave me advice on an aftershave, gave me quite a few samples to smell, showed me the offers, explained the discount super smiley, not someone who was just doing a job she was actually amazing. Really knowledgeable knew her stuff
November 29, 2025
Reply from The Perfume Shop - Middlesborough 136
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Miss Dior Perfume was delivered on time.
It was delivered on time. Via Royal Mail and package was perfect for the size of the bottle not too big and not to small.
December 1, 2025
Reply from The Perfume Shop - Middlesborough 136
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
Reply from The Perfume Shop - Middlesborough 136
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Reply from The Perfume Shop - Middlesborough 136
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Helen was very helpful and had great…
Helen was very helpful and had great knowledge! So friendly :)
November 16, 2025
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Evrythng is easy to order
Evrythng is easy to order, good prices and quick delivery
November 10, 2025
Reply from The Perfume Shop - Middlesborough 136
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Excellent customer service
Would definately use this shop again after the wonderful customer service we received from Ann and Helen today.They could not of been more helpful and made making a purchase so easy and the price of the aftershave was the cheapest we had found. They print out a lovely ribbon with what you want to put on so this is an added bonus.Two very lovely and helpful ladies.
November 12, 2025
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
★★★★★ Five stars for Awesome Service!
I rarely leave reviews, but I have to commend the team at The Perfume Shop in the Middlesbrough Cleveland Centre. I've been a loyal customer here for over three years, and the consistency of the outstanding staff and service is truly why I keep coming back.
The team here is knowledgeable and genuinely enthusiastic about fragrances—they never rush you and are excellent at offering personalised recommendations without being pushy. Anna and Olivia are awesome.
November 11, 2025
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
5 out of 5 service from Olivia always…
5 out of 5 service from Olivia always so helpful when shopping.
November 11, 2025
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
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