Elaine at the Milton Keynes store served me today. She is MAGNIFICENT. VERY PROFESSIONAL, KIND, POLITE, WARM AND GENUINE. She makes you feel like a valued customer, KNOWS HER PRODUCTS and is very... See more
Company replied
Location
Switch locationKiosk B/C, 12/14 Crown Walk Milton Keynes Shopping Centre, MK9 3AB MILTON KEYNES, GB
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See what reviewers are saying
I had a good experience with the staff at Milton Keynes centre store. Customer service was every good. I have take away one star because The Perfume Shop nolonger gives you perfume samples automatica... See more
Company replied
Great customer service with Zanna & Team in Milton Keynes CMK shop. Will definitely see me again soon
Went to the Centre MK shop and was served by a young gentleman called Hassan, he was attentive but not overbearing knowing that we were ready to purchase. He made light conversation while we waited fo... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Kiosk B/C, 12/14 Crown Walk Milton Keynes Shopping Centre, MK9 3AB, MILTON KEYNES, United Kingdom
4.6
Excellent
52 reviews
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Great customer service with Zanna &…
Great customer service with Zanna & Team in Milton Keynes CMK shop. Will definitely see me again soon
July 1, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
xmas present for my niece
xmas present for my niece. Miniature perfumes. She loves them. Good price too
November 18, 2025
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks to Adil at the MK shop for a…
Thanks to Adil at the MK shop for a great service, much appreciated!
May 21, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
FIVE STAR SERVICE BY Elaine at the Milton Keynes store…
Elaine at the Milton Keynes store served me today.
She is MAGNIFICENT.
VERY PROFESSIONAL, KIND, POLITE, WARM AND GENUINE. She makes you feel like a valued customer, KNOWS HER PRODUCTS and is very honest when making reccomendations or giving her opinion when asked.
PERFUME SHOP IS LUCKY TO HAVE HER. She is an asset to this company.
May 16, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Mary is a fantastic sales person
Mary is a fantastic sales person. She is a patience person who listens to my needs. Her choice of perfume is touch
May 7, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
great customer service ..
great customer service ... l was helped to get my perfect scent with this lovely guy who was really patience despite my indecisiveness :)
May 4, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nice experience
Mr Adil was amazing. He helped me in choosing the right perfumes.
April 29, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Big shoutout to Zanna!
My experience was amazing from the moment I walked into the store the warm welcoming received from the manager Elaine and team leader Hanif was very nice and professional in terms of customer service. My highlight of the experience was team leader Zanna who served me, she was very proactive and professional in going above and beyond to make sure I was satisfied. I was left amazed and highly satisfied. Thank you very much Perfume Shop Milton Keynes, you were brilliant, keep it up!
April 27, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Numnah showed amazing salesmanship
Numnah showed amazing salesmanship. She used great skill in meeting my needs and put a smile on my face.
April 17, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good
Hasaan was very friendly and attentive. Gave good recommendations.
April 15, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Range of products for all budgets. Good service
Range of products for all budgets.
Excellent service by Adil.
April 14, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hassans a great lad
Hassans a great lad, helpful & professional, helped guide me towards my next fragrances & brought one I’m very happy with
April 12, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Husband’s Anniversary Gift
I would like to take the opportunity to mention the lovely customer service Hasaan provided today at the MK store. He was so friendly, polite and helpful in supporting me select the perfect men’s fragrance for my Husband’s Anniversary gift. Thanks once again Hasaan for your patience. Much appreciated! 😄
April 10, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very professional and helpful
Very professional and helpful. Thanks Adil and Zanna
April 8, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hasaan was really nice customer service…
Hasaan was really nice customer service and friendly.
April 6, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Superb customer service from Hassan!
Superb customer service from Hassan at the Centre: Milton Keynes shop. I popped in to make a quick enquiry about a discontinuing perfume I wanted to grab as many of, before I left for a trip. He really tried to match the price to the boutique Dior perfume I found elsewhere and gave me exceptional and tailored customer service from start to finish, that was both memorable and friendly. I will definitely come back to make a purchase from him again. Thank you and Brava! 🙂🙏
April 3, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just been to MK and Hasaan from The…
Just been to MK and Hasaan from The Perfume Shop was brilliant, he knew loads about the different notes in all the fragrances we tried, was so patient and kind and overall really nice. 2 bottles of perfume sold. Thanks Hasaan
April 3, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff was very friendly and talkative…
Staff was very friendly and talkative had a nice conversation
(Was buying a perfume travel pod)
March 29, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Should be a comedian
Should be a comedian! Absolute star! Customer service was great! Hasaan is a star! 🥺
March 29, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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