I went into the Milton Keynes store and I was served by a lovely girl. Her name was Tanjina, I went in not having a clue about what I wanted to buy, she had so much patience and gave me good recommend... See more
Company replied
Location
Switch locationKiosk B/C, 12/14 Crown Walk Milton Keynes Shopping Centre, MK9 3AB MILTON KEYNES, GB
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See what reviewers are saying
Yamna is the best person I’ve ever met at the TPS Milton Keynes store, wonder employee, she’s super patient and takes time out to satisfy every customer. She’s also very kind and polite and always has... See more
Company replied
Elaine at the Milton Keynes store served me today. She is MAGNIFICENT. VERY PROFESSIONAL, KIND, POLITE, WARM AND GENUINE. She makes you feel like a valued customer, KNOWS HER PRODUCTS and is very... See more
Company replied
I had a good experience with the staff at Milton Keynes centre store. Customer service was every good. I have take away one star because The Perfume Shop nolonger gives you perfume samples automatica... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Kiosk B/C, 12/14 Crown Walk Milton Keynes Shopping Centre, MK9 3AB, MILTON KEYNES, United Kingdom
4.7
Excellent
56 reviews
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Just been to MK and Hasaan from The…
Just been to MK and Hasaan from The Perfume Shop was brilliant, he knew loads about the different notes in all the fragrances we tried, was so patient and kind and overall really nice. 2 bottles of perfume sold. Thanks Hasaan
April 3, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff was very friendly and talkative…
Staff was very friendly and talkative had a nice conversation
(Was buying a perfume travel pod)
March 29, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Should be a comedian
Should be a comedian! Absolute star! Customer service was great! Hasaan is a star! 🥺
March 29, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a good experience with the staff…
I had a good experience with the staff at Milton Keynes centre store. Customer service was every good.
I have take away one star because The Perfume Shop nolonger gives you perfume samples automatically both online and instore when you buy a perfume of over £100
March 10, 2026
Reply from The Perfume Shop - Milton Keynes 150
Hello Beatrice,
Thank you for your feedback we're glad you enjoyed your experience with our Milton Keynes team! We appreciate your feedback regarding samples. We'll certainly pass this on. Thanks for taking the time to share your thoughts.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Hi there
Hi there,
I visited today looking for a gift box for my colleague and met Hasaam, he took time to advise and guide me. he even wrapped up my boxes as I I ended up purchasing 2 perfumes based on he's excellent recommendation
Hasaam has a great customer service skills , he's an amazing asset to Perfume and to us customers.
I really enjoyed being served by Hasaam, the conversation was natural and easy, he made my experience unique and special...I definitely will be back because of him!.
Bidjou
March 8, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Charlotte for such an amazing…
Thank you Charlotte for such an amazing experience! Despite the amount of perfumes I smelt you were very patient and very polite!
Lovely staff too!!
March 2, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hasan was very helpful and gave amazing…
Hasan was very helpful and gave amazing customer service. Showed a range of perfumes and suggested new releases and ones he thought we would like based off what we told him. 10/10 customer service.
February 6, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely 10/10 service by Hassan and…
Absolutely 10/10 service by Hassan and Adil in the Milton Keynes store, they where so helpful and very patient with me being a very fussy customer. Definitely an asset to the company! Can tell they enjoy their job and didn't have any issues with going above and beyond.
February 3, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Complaining against staff
In Perfume Milton Keynes we have a woman team lead who does not have manner, with another girl that was so rude
Elaine is great and she is so nice, i have escalated this to Elaine who was fantastic
the Team lead is from Russia
December 23, 2025
Reply from The Perfume Shop - Milton Keynes 150
Hello,
We’re very sorry to hear about your experience and completely understand your frustration. This is certainly not the level of service we aim to provide and we sincerely apologise.
Your feedback is extremely important to us and we take it very seriously. We will be investigating this matter internally to ensure that all team members uphold the high standards of professionalism and courtesy that we expect in our stores.
We’re pleased to hear that Elaine was able to assist you and provide a positive experience and we will make sure your comments are shared with her.
Thank you for taking the time to bring this to our attention it really helps us improve our service for all our customers.
Kind regards,
Jasmyn
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff at the Milton keynes branch…
The staff at the Milton keynes branch are absolutely Fantastic, what a wonderful and helpful shop. Always a pleasure to go into to the staff. Thank you for everything ❤️ x
January 16, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Late delivery and got charged for the delivery option that i choose but was not delivered on the the chosen day.
Everything went bad, especially the payment, I choose next day delivery and and I got my order like almost a week later, meanwhile I paid for the delivery fee which is next day delivery. And I got a message from royal mail that my parcel has been delivered meanwhile it was not till 2 two days later that I received it. Customer service is really hard to get in contact with which was really frustrating
January 2, 2026
Reply from The Perfume Shop - Milton Keynes 150
Hi,
We are very sorry to hear about the issues you experienced with your order and the delayed delivery. We know how frustrating it is when deliveries don't arrive on time and contacting customer service is difficult. We appreciate you bringing this to our attention, and we will investigate these issues.
The Perfume Shop
I was the Milton Keynes store and I had…
I was the Milton Keynes store and I had help from Adil who was excellent at helping me find fragrances that I wanted. Even though I had very little knowledge on brands, smells and being able to describe what I wanted he was very helpful and took time to narrow down what I was looking for. 100% recommended will definitely be coming back
January 6, 2026
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hi,
Thanks for your review. It's great to hear your kind words and recent experience.
The Perfume Shop
Reply from The Perfume Shop - Milton Keynes 150
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Great service and delivery.
December 15, 2025
Reply from The Perfume Shop - Milton Keynes 150
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Souch to choose as gift for all the…
Souch to choose as gift for all the friends and family.
September 26, 2025
Reply from The Perfume Shop - Milton Keynes 150
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Reply from The Perfume Shop - Milton Keynes 150
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Centre MK - Hassan was Great!
Went to the Centre MK shop and was served by a young gentleman called Hassan, he was attentive but not overbearing knowing that we were ready to purchase. He made light conversation while we waited for the payment machine to load. very passionate about his knowledge of fragrances and due to his recommendation we purchased a second fragrance as he knew the scents well. The entire team that day were great.
December 6, 2025
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Great service in Milton Keynes
Great service in Milton Keynes. Always going there for perfumes. Especially big thanks to Zanna
November 21, 2025
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Thank you Zanna
Thank you Zanna, what an amazing service with a wonderful smile @ your center Milton Keynes store.
Thank you so very much.
November 14, 2025
Unprompted review
Reply from The Perfume Shop - Milton Keynes 150
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
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