It was my partners 50th birthday and I wanted to treat her to some nice prada and Armani perfume I went into the shop and dealt with Emma Wow ! I’ve never had such amazing customer service in a... See more
Company replied
Location
Switch locationUnit B�14A, Ards Shopping Centre, 22 C Circular Road, BT23 4EU NEWTOWNARDS, IE
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See what reviewers are saying
Debbie & Angela in Ards 170 went above and beyond to help me find an aftershave suited to my young nephew's taste. Nothing was too much trouble. They were patient, informative, knowledgeable and sugg... See more
Company replied
We had an amazing experience with Angela in the perfume shop, Ards shopping center. She was very patient and good with us today and the same last two times we been here... To be honest people like he... See more
Company replied
I walked into the perfume shop yesterday Sunday 23rd of march and I was greeted by a wonderful friendly lady called Angela. Angela was the most helpful, friendly person I think I've ever had the pr... See more
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Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit B�14A, Ards Shopping Centre, 22 C Circular Road, BT23 4EU, NEWTOWNARDS, Ireland
4.7
Excellent
35 reviews
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Reply from The Perfume Shop - Newtownards 170
Hello Rocky,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The lady that served me was patient…
The lady that served me was patient knowlegeable + very pleasant.
September 28, 2026
Reply from The Perfume Shop - Newtownards 170
Hi Susan,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The staff in the Newtownards branch…
The staff in the Newtownards branch are brilliant , so
Helpful and pleasant , I buy all my perfumes there throughout the year and have got to know them so
Well , a credit to the store
September 7, 2026
Reply from The Perfume Shop - Newtownards 170
Hello Lynne,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Newtownards 170
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
It was my partners 50th birthday and I…
It was my partners 50th birthday and I wanted to treat her to some nice prada and Armani perfume I went into the shop and dealt with Emma
Wow ! I’ve never had such amazing customer service in all my experience of shopping
Emma was so kind she rapped my present
As was so friendly and attentive to detail for me
Jason was also there and was very helpful
August 12, 2026
Unprompted review
Reply from The Perfume Shop - Newtownards 170
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was in on Sunday and was greeted by a…
Was in on Sunday and was greeted by a handsome young man called Jason, Angela and him were extremely helpful and went out of the way to find me what I needed.
July 19, 2026
Unprompted review
Reply from The Perfume Shop - Newtownards 170
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Newtownards 170
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The guy's in Ards shopping centre were…
The guy's in Ards shopping centre were so helpful and sorted it all for me and when I collected my order they were just as polite and helpful
June 1, 2026
Reply from The Perfume Shop - Newtownards 170
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service in the Perfume Shop Ards Shopping Centre, Newtownards, Northern Ireland. Also, the online experience was easy and fast with free gift and communication along the way.
May 11, 2026
Reply from The Perfume Shop - Newtownards 170
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
The staff in Newtownards on 11th April were so helpful. They didn't have what I was looking for in stock but took some time to find it for me online and arranged for it to be posted to my address. Nothing was any trouble to them. Excellent service.
April 11, 2026
Reply from The Perfume Shop - Newtownards 170
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My local branch ( Ards Shopping Centre)…
My local branch ( Ards Shopping Centre) was absolutely an excellent shopping perfume gift experience.
I was served , (for a special birthday perfume present) by Angela there , and she was the most helpful, nicest and experienced sales lady I’ve ever met when seeking to buy a perfume there! With advice, cheery personality, ensuring I had my gift had a lovely personalised ribbon , then wrapped & put in gift bag with perfume spritzed tissue paper on top - she even added some sample bottles with it all at the end of it all , and ensured I received my discount as a loyalty card customer!
It really made my day and would definitely recommend the Perfume Shop there to friends & family without a doubt.
April 11, 2026
Unprompted review
Reply from The Perfume Shop - Newtownards 170
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Debbie & Angela in Ards 170 went above…
Debbie & Angela in Ards 170 went above and beyond to help me find an aftershave suited to my young nephew's taste. Nothing was too much trouble. They were patient, informative, knowledgeable and suggested many brands and varying smells to try and find a gift that suited the budget and taste. Every shop needs girls like these. What a great asset they are to The Perfume Shop. I will return here when gifting scent to anyone. Thank you so much 💙
March 9, 2026
Unprompted review
Reply from The Perfume Shop - Newtownards 170
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
No Customers, simply people needing guidance.The one outstanding element in my visit…
The one outstanding element in my visit to the Perfume Shop was the helpfulness of the person dealing with me. Her name was Angela 170 and in assisting there was nothing that was too much trouble.
February 25, 2026
Reply from The Perfume Shop - Newtownards 170
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant price good deal
February 15, 2026
Reply from The Perfume Shop - Newtownards 170
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Though the shop was busy the Manageress…
Though the shop was busy the Manageress took time to help source the right product and order it for me.
December 20, 2025
Reply from The Perfume Shop - Newtownards 170
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
The delivery guy was staring through my…
The delivery guy was staring through my window he had to climb onto my window ledge and I had no clothes on
November 24, 2025
Reply from The Perfume Shop - Newtownards 170
Hi,
We are very sorry to hear about this experience. This is unacceptable, and we will investigate this matter immediately to ensure it is addressed. Please can you send a detailed description over of the delivery driver and also time and date to our email: reviews@theperfumeshop.com
A member of our team will be in touch as soon as possible.
The Perfume Shop
Professional
Professional, knowledgeable and extremely pleasant staff, my best shopping experience in ages
November 27, 2025
Reply from The Perfume Shop - Newtownards 170
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Excellent service
Excellent service - helpful and polite. Not pushy. Great discount. Product was ordered instore and delivery to door was free of charge.
November 22, 2025
Reply from The Perfume Shop - Newtownards 170
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Excellent
The help received by the shop assistant very polite and friendly, have always found the staff in all of the different shops which I go into very friendly.
November 19, 2025
Reply from The Perfume Shop - Newtownards 170
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Fabulous helpful staff
November 7, 2025
Reply from The Perfume Shop - Newtownards 170
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
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