This was my first experience of The Perfume Shop. I phoned the Norwich, Chapelfield branch to obtain a difficult to buy Ralph Lauren Polo Green male perfume. The lady I spoke to was called Lilli and i... See more
Company replied
Location
Switch locationUnit LG07, St Stephens Arcade, Chapelfield Shopping Centre, NR2 1SB NORWICH, GB
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See what reviewers are saying
Maddie was amazing. She not only interacted with me but my little girl. She helped me pick an aftershave for my partner and it was just a lovely experience. Shopping in the summer holidays with a... See more
Company replied
Fast delivery packaged well included with my Engraved bottle of Hugo which was a very nice personal touch was a sample of another aftershave to try. Also the item was on offer so purchased for a reaso... See more
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Amazing when there are offers on but a bit pricey when retailing full price and can be bought a bit cheaper elsewhere. Live that they can engraved the bottles that is a big plus and packaging is beaut... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit LG07, St Stephens Arcade, Chapelfield Shopping Centre, NR2 1SB, NORWICH, United Kingdom
4.8
Excellent
52 reviews
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The scent is so good
February 3, 2025
Reply from The Perfume Shop - Norwich 145
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Reply from The Perfume Shop - Norwich 145
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Emily was awesome
Emily was awesome, I had no idea what I wanted I just knew a few notes from an old perfume I liked and she managed to find me a great perfume .
January 25, 2025
Unprompted review
The staff in Norwich store were…
The staff in the store in Norwich were soooo helpful when I bought some perfume before Christmas that I definitely wanted to use the company again when I wanted some perfume! Would recommend
January 8, 2025
Reply from The Perfume Shop - Norwich 145
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The availability
The availability, price, ease of purchase and speed of delivery.
Excellent thank you 👍
January 6, 2025
Reply from The Perfume Shop - Norwich 145
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
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