The Perfume Shop - Nottingham 180 Reviews 

88
TrustScore 4.5 out of 5

4.6

168, The Victoria Centre, NG1 3QG NOTTINGHAM, GB


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Rated 5 out of 5 stars

Saj at Victoria center was very helpful to my friend and I and we got the perfumes we needed. She had a great customer service and i can’t wait to go back there just because of Saj

Company replied

Rated 5 out of 5 stars

The staff were so helpful with picking a fragrance for my boyfriend. Very friendly and would definitely recommend speaking to Scarlett she was amazing!

Company replied

Rated 5 out of 5 stars

I loved my experience especially the warm reception of Sajida Zamen. Would love to meet her anytime I come in. She takes time to explain to you and get you the best offers. Definitely coming back to... See more

Company replied

Rated 5 out of 5 stars

Fast delivery with lots of updates so I felt very informed The parcel came well packed I ordered this perfume from the Victoria Centre store in Nottingham to be delivered to my home as it was only... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Contact info

  • 168, The Victoria Centre, NG1 3QG, NOTTINGHAM, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

88 reviews

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4.6

All reviews

(88)

33,812 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast delivery

Fast delivery

March 30, 2026
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I will buy from the perfume shop again

I will buy from the perfume shop again

November 2, 2025
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The customer service from Tamara was…

The customer service from Tamara was excellent and professional i went away feeling money well spent.

March 5, 2026
Unprompted review
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great experience from the staff

Great experience from the staff. AJ was especially helpful.

March 7, 2026
Unprompted review
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Good service at the shop and quick home…

Good service at the shop and quick home delivery of my order ….. thank you

February 15, 2026
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

All went good

All went good! Quick delivery, great packaging! Nothing to complain about :)

February 10, 2026
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent price and lovely scent

Excellent price and lovely scent. Love my perfume

September 30, 2025
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

My experience shopping at store.

I had to order in store as they did not have stock I wanted. I was really pleased with how quick my delivery was. Overall very happy!

January 3, 2026
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The shop had not what I was looking for…

The shop had not what I was looking for to buy. Staff assisted me in buying online everything went well till it was delivered to their shop. Collection was very easy .
Good customer service.

January 8, 2026
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great delivery time

Great delivery time, the perfume smells amazing & great pricing

December 24, 2025
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hi,

Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.

The Perfume Shop

Rated 5 out of 5 stars

Didn't have to leave home went on to…

Didn't have to leave home went on to app and received my delivery next morning thankyou The Perfume Shop.

December 21, 2025
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hi,

Thank you so much for your feedback and kind words. Have a great new year.

The Perfume Shop.

Rated 5 out of 5 stars

I have been shopping here for years

I have been shopping here for years, I love the different variety’s to choose from & the good offers in store & online, the loyalty scheme is good, to be rewarded is always a great thing

December 9, 2025
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hi,

Thanks for your feedback. It's great to know of your 5* experience.

The Perfume Shop.

Rated 5 out of 5 stars

Happy as always

Happy as always

December 4, 2025
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

The service was very professional and…

The service was very professional and most helpful. Nothing was too much trouble for the assistant.

December 9, 2025
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Rated 5 out of 5 stars

Excellent service

Excellent service. Loved the perfumes

November 30, 2025
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Rated 5 out of 5 stars

Amazing customer service

Went in to your shop on parliment street in nottingham and luara once again gave amazing customer service as well as finding the products I wanted.

December 2, 2025
Unprompted review
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Helpful staff

The staff was very helpful and fully listened and very polite.

November 14, 2025
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hi,

Thanks for a lovely review, we value your feedback.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Ordered delivered prices were amazing…

Ordered delivered prices were amazing will be back that's Christmas sorted thankyou Nottingham perfume shop

November 12, 2025
The Perfume Shop - Nottingham 180 logo

Reply from The Perfume Shop - Nottingham 180

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

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